What Types of DOWNTIME Waste Did You Reduce and / Or Eliminate? (Check All That Apply.)

A Quick-Win is a simple improvement that was completed by one or two people in less than a month that resulted in making a process faster and / or better. This storyboard is designed to help you not only share your success story with others, but to also inspire them to find Quick-Wins to do what they do faster and / or better.

Story Title: / 5-10 Words Describing Your Story
Names of peoplecontributing to the story: / Who are the 1-3 people who made this story become reality?
Department where story took place: / Select a DepartmentAdministrative OfficeAging & Adult ServicesAgriculture / Measurements StandardsAirportsAmerica's Job Center of CaliforniaAnimal ServicesAssessorAuditor-ControllerBehavioral Health & Recovery ServicesBoard of TradeCable Television AdministrationChild Support ServicesCommunicationsCompliance and AccountabilityConstruction Services / Date story improvements started (mm/dd/yy):

What types of DOWNTIME waste did you reduce and / or eliminate? (check all that apply.)

Defects Overproduction Waiting Not Using People Well Transportation Inventory Motion Excess Processing

1. What was the problem at the center of your story? / 3. What solution(s) did you implement to solve the problem?
What was the problem (focus on speed and / or quality aspect of problem, not cost)? Where was the problem happening? When was the problem happening? Who was involved in the problem (dept., functions)? How big was the problem? / List the solutions that were implemented to address the top causes.
2. What was found to be the major cause(s) of the problem? / 4. What were the results of your solutions?
List the top 1-3 causes that were found to be the primary contributors to creating the problem. / Describe the before vs. after condition once solutions were implemented. Also consider describing what you did to ensure the improvements will be sustained going forward.
/ Click the video icon to watch a tutorial to help share your story. / Faster / Better Results: / Cycle time before vs. after, % correct before vs. after
Financial Results: / $ saved / month
Non-Tangible Results: / Positive outcomes that are not tied to dollars