Dear Sir / Madam,

We are a group of Project Management Communication students undertaking the Masters of Arts (Virtual Communication) program at RMIT University in Melbourne, Australia. As a part of our assessment we are required to seek the opinions of a number of web development project managers/web producers about their use of information communications technologies to help run their projects. We would be very grateful if you could complete the following survey and return your response to as soon as you possibly can.

Thank you in advance for your assistance.

Adrian Columb,

Charlotte Scarf,

Deb Parker,

Magnus Andreasson,

Felicity Harding

1. What is your role?

  • Project Manager
  • Web Developer
  • Content Manager
  • Other (specify)

2. What is the general size of your web development project team?

  • 1 person
  • 2-5 people
  • 6-10 people
  • more than 10 people

3. Where are the members of your web development project team located?

  • all based in same office
  • based in different locations in the same time zone
  • based in different locations in different time zones

4. Do you use a web development model to manage projects?

  • yes
  • no (go to question 6)

5. If yes, what is the model?

  • Waterfall Model
  • User-Centred Design Model
  • other (specify)

6. Do you use a communications plan to manage stakeholder communication?

  • yes
  • no

7 Which of the following communications tools do you use?

  • groupware
  • email
  • message services
  • shared white boards
  • bulletin boards
  • intranets/extranets
  • group calendars
  • collaborative writing systems
  • electronic newsletters
  • voicemail
  • video conferencing
  • face-to-face meetings
  • printed materials

8 What communication tools do you use to communicate the following?

Groupware / Email / Message services / White
boards / Bulletin boards / Intranets/ extranets / Group calendars / Collaborative writing systems / Electronic newsletters / Voicemail / Video conferencing / Face-to-face meetings / Printed materials
Project objectives
Project plans
Project requirements
Time frames
Status reports
Financial reports
Evaluations
Usability
Problems/ errors
Feedback
Other

9 How would you rate the effectiveness of the communications tools you use?

Excellent / Good / Satisfactory / Poor
Groupware
Email
Message services
Shared white boards
Bulletin boards
Intranets/extranets
Group calendars
Collaborative writing systems
Electronic newsletters
Voicemail
Video conferencing
Face-to-face meetings
Printed materials