What is DinaCard?

DinaCard is the national payment card which can be used to purchase goods and services, as well as for cash withdrawal.

Where can DinaCard be used?

DinaCard can be used throughout Serbia, on all ATMs and in all retail stores displaying a DinaCard logo sticker. Cash can be withdrawn on more than 720 ATMs (working 24 hours a day) and in more than 1,200 branches and outlets of all banks in DinaCard system. Goods and services can be purchased in more than 30,000 merchant stores.

How to become a DinaCard cardholder?

You can become a DinaCard cardholder by opening a current account in one of 32 banks that issue DinaCard. The basic DinaCard is issued free of charge, and an additional or credit card comes at a reasonable fee.

How is DinaCard used?

DinaCard is very simple to use. If you want to use it on ATM, after inserting your card into the machine, you should enter your PIN, and the amount you want to withdraw. You should follow the instructions on the ATM display, as they are very simple and easy to follow. Should you like to make a purchase, you should sign the slip after the transaction has been made on POS terminal. Do not forget to check the slip before signing - the amount on slip should be equal to the price of goods or services bought.

What are the advantages of using DinaCard?

  • It is issued free of charge or with a small fee, which is rather low in comparison to international payment cards;
  • It can be used in the largest network of retail stores in the country;
  • It can be used in the largest network of ATMs in the country;
  • It can be used in the largest network of bank branches and outlets in the country.

What should you do if you lose your DinaCard?

You should immediately report it to your issuing bank, and follow the instructions of the bank employee. If it is not possible to contact your issuing bank, you should repot it to the nearest bank with DinaCard sign on it.

How to prolong the expiring date of your DinaCard?

If you are a responsible card user, your bank will do it for you automatically, before the expiring date.

What are DinaCard3, DinaCard6 and DinaCard12?

DinaCard 3, 6 and 12 are credit cards which enable cardholders to pay off 1/3, 1/6 or 1/12 of their outstanding card debt once a month, and the remaining amount of card debt is transferred into the next month.