Week Four Faculty Notes

Week Four Faculty Notes

Coordinating Services

• Explain the importance of networking and collaborating with other providers.
• Examine the role of the case manager in the referral process.
• Examine the responsibilities of the client in the referral process.
  

Administrative Notes

• Answer any content or logistical questions resulting from the previous week.
• Check on the progress of Learning Team projects.
• Preview the major assignments for the course, week by week. Include suggested times to start preparation for these assignments.
• Preview the learning objectives and content for this week.
• At the end of the class or week, review key content points and preview the content of the next week.
• Ensure that you have received all assignments that are due.

Content

1.Coordinating services

1. Explain the importance of networking and collaborating with other providers.

1)Describe the skills a case manager needs to network and collaborate effectively.

2)Determine the benefits of effective networking and collaboration.

1. Examine the role of the case manager in the referral process.

1)Describe the steps and components of the referral process.

2)Explain the main objectives of the referral.

1. Examine the responsibilities of the client in the referral process.

1)Determine the obligations of the client in the referral process.

2)Describe the strategies that a case manager can use to involve the client in the referral.

Discussion Questions

1. Why is it important for case managers to build strong collaborative relationships with service providers?
2. What skills does a case manager need to build these relationships?
3. What are the respective responsibilities of the case manager and the client in the referral process?
4. What are examples of responsibilities that both the case manager and the client share? Explain.
   

REQUIRED Learning Activities

Title of Activity: The Meaning of Referral

Objective: Teach students the process and importance of referral in coordinating services.

Suggested Time: 30 minutes

Facilitating Instructions:

Use the Week Three strategic-plan development activity as a reference point. Discuss the basics of referring a client to services with students.

OPTIONAL Learning Activities

Title of Activity: Networking and Collaboration

Objective: Teach students networking and collaboration skills.

Suggested Time: 20 minutes

Facilitating Instructions:

Using this week’s Electronic Reserve Reading as a guide, lead a class discussion on topics regarding networking and collaboration. What are best practices for networking and collaboration? What interpersonal skills are needed?