Veteran Employment Training for Federal Hiring Managers

and Federal HR Professionals

DESIGN MEETING AGENDA

Thursday,October20th,from 11:30am to 4:30pm

Meeting Length: 5 Hours (including lunch)

Prepared for:

Office of Personnel Management (OPM) Veterans Services (VS) Office

Developed by:

PowerTrain, Inc.

8201 Corporate Drive
Suite 580
Landover, MD 20785
Phone: 301-731-0900
Fax: 301-731-0091

PowerTrainProject Code: 4698-01

Existing Training for Hiring Managers:

Existing Training for HR Professionals:

October20, 2016

Agenda for Design Meeting

October20th 2016

Veteran Employment Training

Materials PowerTrain will supply include: meeting room with projector, computer, audio / video conference session through WebEx, easel sheet pads, writing tools, and notepads.

The WebEx line, Internetconnection, phone, and computer in the conference room will act as a bridge to keep information flowing between those of us able to meet in the room and those joining us by computer and phone mediums who could not attend in person.

Topic / Time
Welcome and introductions(VS, PowerTrain—Jessica) / 5 minutes
Discuss roles and review contact informationof team members (Jessica)
  • Pass around Contact List in case anyone wants to add any info.
/ 15 minutes
Purpose of design meeting/review agenda/meeting times(start/end)/assign timekeeper (Cathy & Jessica)
  • Review assumptions/how we will work together
  • Discuss Blueprint document we’ll be using to record outcomes & decisions during the meeting.
/ 5minutes
Thoughts & Input (Record on white board)(Cathy)
Web-Based Training Preferences:
  1. Imagine your perfect online course. What does it contain? What does it look like? (Note: This is an open brainstorm session. Later we will share specific examples from VS/Kelly)
  2. Think about animations, interactions, and the look and feel of the interface.
  3. What do you like in the existingVeteran Employment Training courses?
  4. What specifically would you like to change in the existing courses?
Priority Course Content Quick Brainstorm:
  1. What are the top 5 messages you’d like your audience to take away from the course?
  2. What are the 3 most important processes/practices/conceptsto focus on teaching the audience?
  3. Course Objectives: Look at combinedlist of objectivesbelow (gleaned from existing courses) and decide if it works or needs tweaking in order to be appropriate for both audiences.
Course Objectives
Upon completion of this course, you will be able to:
  • Describe the benefits of hiring Veterans.
  • Define Veterans’ preference and describe why Veterans receive preference.
  • Identify the key points of the Veterans Employment Initiative.
  • Explain how special appointing authorities can be useful in recruiting Veterans, and describe the uses of each special appointing authority.
  • List methods for working with the hiring manager and VEPO to cultivate a ready recruitment source of Veterans.
  • List recruitment strategies that will increase Veteran hiring.
/ 25minutes
Interface[Elizabeth & Priscilla]
  • Determine interface choice.(Note: The Blueprint document will capture all of the decisions/outcomes from the meeting and serve as a guide for the remaining tasks.)
  • Go over existing layout samples and discuss features
  • Telework:
  • Emotionally Intelligent Leadership:
  • Addressing Poor Performance
  • VS likes bright screen color, especially liked the Tool Kit. Great idea for myths, some Q&A’s, etc.
  • Samples created by Graphics
  • Discuss navigation, layout of buttons, the look and interactivity.
  • Use of logos? (Cathy: talk about versions of OPM seal)
  • Branding?
/ 25minutes
Lunch Break / 60 minutes
Revisions and Questions (Thom)
  • Explain process that VS already took to consolidate storyboards. (Kelly)
  • Discuss remaining questions on revised original storyboards and ways to ensure that the top 5 “messages” and 3 most important processes/practices/concepts are in the content.(Thom)
  • Discuss how “specific information” pieces (for hiring managers and HR professionals) are going to be handled in the course. (Thom)
  • Discuss uses of GFM and Toolkit idea (i.e., Resources screen only? Part of scenarios or content screens? If so, where?). (Thom)
  • Discuss existence of differences between HRU courses and storyboards. (Thom)
/ 30 minutes
Course DesignInteractions, & Multi-Media Additions (Elizabeth & Thom)
  • Look at course designs and determine look and feel that VSprefers with new design.
  • Go over the examples of courses VS team liked. Discuss what works and why. [Feedback Kelly collected from her team follows.]
  • I like the three different types of screens used and think it helps to keep participants engaged (or at least awake). –Telework Training,
  • Go over progressive 3-screen design / streamlined disclosure of information. [Elizabeth]
  • Not a fan of the knowledge check exercises that ask participants to answer questions by typing their responses into a text box. When taking online training myself, I skip these exercises and go straight to the answer. – In general [Thom]
  • Liked the ‘Addressing Poor Performance” [Elizabeth]
  • Especially liked the Tool Kit. Great idea for myths, some Q&A’s, etc.
  • I like this Hiring Toolkit, if it can be adapted to our needs.
  • Active Shooter training. Allowed for download of printable version. Pictures change with the text. Summary of screen functions, also how to use keyboard for training. [Thom—discuss PDF]
  • The Building Talent Pipeline has some good features as well. Scenario showing collaboration for success. Less words on screen. Nice graphics, seem relevant. Don’t like how small the screen is when course is launched. [Cathy—discuss Flash, etc.]
  • Kelly had mentioned the possibility a PDF of the whole course [Cathy—discuss ins and outs of this]
  • Review VS-provided stories to be used for scenarios/case studies/knowledge checks/interactions/animations. (Kelly and Thom)
  • Demo and determine new interactions:
  • Note: current courses are located here:
  • Pause & Reflect questions [01030], incorporating an Action Plan at the end (?):
  • For visual example of Action Plan & constituent questions, see EI screens U2S0020 & U2S0040 & U2S0070 & U2S0270[Thom]
  • Scenarios(using Crazy Talk or video conferencing) with audio expert feedback
  • Many KCs can be converted to this [01050] [Thom]
  • History scenario [01040] [Elizabeth]
  • Note: For visual example, see Telework, M2S030
  • Drag and Drop [01110] [Elizabeth]
  • Icons for Hiring Managers and HR Professionals, branching to custom content [Thom]
  • Incorporate social media-type assets (such as fake Instagram, Facebook, LinkedIn, etc.) into visuals and as a way to communicate content.
  • Instagram (“Pictogram”) animation demo[01010] [Elizabeth; See online review site for animation:
  • Testimonial webcam videos mixed in with straight video[01020] [Thom]
  • Teleconference-type animation [01150] [Thom]
  • Advanced organizer [01080] [Elizabeth]
  • Convert Resources screen to Toolkit
  • For example, see Poor Performance course, Lesson 1:
  • Also, look at matrix example[Elizabeth]
  • Deleted content; for example, screen 01060—any other screens? [Thom]
  • New title for merged course?
/ 100 minutes
Break / 10 minutes
Narration(Jessica)
  • To what extent will the course be narrated?
  • Discuss decisions that need to be made with narration – on off button, default is off due to Screen readers, audio controls in course versus computer
  • PT will record all course narration for Beta version (not for Alpha).
  • Discuss 508 issues around narration and ways to make it compliant.
/ 5 minutes
Schedule & Review Process(Jessica)
Go over:
  • Schedule/timeline
  • Blueprint document (completion & review)
  • Online VS Review Site:
  • Prototype process
  • Storyboarding / alpha process
  • Review process & document decision (Word table? Google doc?)
/ 15 minutes
Wrap Up(Jessica)
  • Discuss action items for PowerTrain and OPM/VS & next steps.
  • Brief meeting (with Kelly; anyone else?) Monday, October 31, to check in about review process for Blueprint document.
/ 5 minutes

Meeting Run Time: 4 hours

Break Allowances: 1 hour

Total Meeting Run Time: 5hrs

PowerTrain, Inc., 301-731-0900 1 | Page

OPM Veterans Services Office / PowerTrain

CONTACT LIST

Name / Agency/Project Role / Contact Information (email, work and cell numbers, address)
Hakeem Basheerud-Deen / Director of Veterans Services /
Kelly Woodall / OPM/VS Team Lead /
(202) 606-2825
Linda Cliett / GSA Recruitment Manager
(SME & team member) /
(202) 713-7386
Jocelyn Jones / VA /
Shannon Carroll / VA /
(202) 461-7961
Cindee Smith / DHS SME /
(202) 233-2509
Shirley Robinson / ED /
Trevor McKie / HUD /
Joseph MacNeal / OPM/MSAC /
Rebecca Huey / OPM/MSAC HR Evaluator
(team member) /
Eric Brown / OPM/VS /
(202) 606-1792
Roseanna Ciarlante / OPM/RHP /
(267) 932-8640
Cathy Frederick-Bittner / PowerTrain
Senior Program Manager /
Work cell: 443-745-5877
8201 Corporate Drive, Suite 580
Landover, MD 20785
Jessica Garratt / PowerTrain
Project Manager /
Cell: 512-653-9264
8201 Corporate Drive, Suite 580
Landover, MD 20785
Thom Bittner / PowerTrain
Lead Instructional Designer /
Cell: 443-745-0474
Elizabeth Finley
PowerTrain / PowerTrain
Instructional Designer /
Cell: 740-709-1072
8201 Corporate Drive, Suite 580
Landover, MD 20785
Bob O’Donnell / PowerTrain
Graphic Designer / Animator /
Phone: 301-731-0900, ext. 226
8201 Corporate Drive, Suite 580
Landover, MD 20785
Mike Kotler / PowerTrain
Programmer /

PowerTrain, Inc., 301-731-0900 1 | Page