/ JULIE HEISERMAN
623-258-8440

ACCOMPLISHMENTS
Helped implement warehouse procedures that streamlined shipping efficiency
Oversaw movement of the warehouse and ensured a more productive environment in the secondary location
Increased warehouse inventory from dual aisles to a full-sized warehouse system
SKILLS
10+ years management experience
Full knowledge of picking, packing and shipping with UPS Worldwide ship, Fedex and USPS
LTL Freight shipping
Procedural Development
Inventory Audit and Control
Microsoft Office Suite
Quickbooks / -Team Player - Hard Worker - Strong Work Ethic - Reliable -
EXPERIENCE

Warehouse Supervisor, Spellbinders Paper Arts

Phoenix, Arizona — 2010 - Current

●Management of all warehouse team members
●Hire and conduct performance management of all warehouse employees
●Schedule & direct staff in daily work assignments to maximize productivity
●Ensure warehouse staff receives appropriate training for all job responsibilities
●Implementing new procedures, training and verifying that procedures are followed.
●Ordering of all packing and shipping supplies
●Ensure the timely and accurate completion of all customer and inventory transactions
●Implement cost reduction initiatives where necessary
●Invoicing and end of day posting.
●Monitor and review all customer returns within a timely manner
●Ensure timely resolution to all customer concerns and complaints with regard to Warehouse.
●Maintain facility maintenance and upkeep along with cleanliness and organization of warehouse
●Data entry and posting of all transfers and adjustments for 000 and 001 warehouse
●Ordering of all 001 warehouse inventory
●Running cycle counts and quarterly inventories to insure inventory accuracy
Office Manager, Metro Lock and Safe
Phoenix AZ, 2002 - 2009
●Supervised 1 shop technician, 1 dispatcher, 5 mobile locksmiths and 12 to 16 subcontractors.
●Handled all incoming calls and scheduled locksmith service calls.
●Processed all incoming payments using Quickbooks software
●Ran a bi­monthly check run to process all accounts payable including payment of all subcontractors.
●Kept records on all company vehicles, ensuring that maintenance, insurance and licensing were up to date.
●Kept records on all subcontractors for insurance and taxes
Accounts Payable / Accounts Receivable, Bell Concrete
Phoenix 2000 - 2002
●Reconcile vendor statements, research and correct discrepancies
●Review all invoices for appropriate job costing
●Bi­monthly check run
●Answer vendor inquiries as needed
●Ran statements on the 1st of every month
●Contacted customers about past due accounts
●Filed pre liens for all jobs
●Kept all subcontractor files up to date with tax and insurance records
●Kept records on all company vehicles, ensuring that maintenance, insurance and licensing were up to date.