Waitlist Functionality in PDO

Waitlist Functionality in PDO

Use Case Scenarios:

Scenario 1) A user attempts to enroll in one section of a course and finds that the course is full. The user chooses to be placed on the waitlist

If a roster spot opens up for the section, the user is automatically moved from the waitlist to the roster as a fully registered participant. PDO also automatically sends the user an email confirming that they are now enrolled in the section.

NOTE: Course creators have the option of allowing or disallowing any user to register in two sections of the same course. This optional functionality has been included to prevent a participant from registering in several sections of the same course, filling rosters spots, and preventing other users from registering for sections.

Scenario 2) A user is attempting to enroll in two sections of one course and the course has been configured to allow a user to enroll in two sections of the same course. The user fully registers in the first section and is added to the waitlist of the full second section.

If a roster spot opens up for the second section, the user is automatically moved from the waitlist to the roster as a fully registered participant. PDO also automatically sends the user an email confirming that they are now enrolled in the section.

Scenario 3) A user is attempting to enroll in two sections of one course and the course has been configured to not allow a user to enroll in two sections of the same course. The user attempts to register for the first section, finds the course full, and is added to the waitlist. The user then successfully and fully registers for the second session even though the first section was the first choice. In this scenario, the system will allow a user to be on the waitlist for one section and registered for another section of the same course.

If a roster spot opens up for the first section, the user is not automatically moved from the waitlist to the roster as a fully registered participant. PDO sends the user an email** informing them that section #1 is now available. The email will contain a link that will, when clicked, enroll them in section 1 and remove them from section 2. If the link cannot be clicked, the user should copy and paste the link into a web browser like Internet Explorer. If the operation is successful, the web page will display a confirmation screen. The user has 72 hours to register for section 1 – after 72 hours the next waitlisted user will receive an email with the same options and be the only one eligible to register for section 1.

**First Class email users should open the html attachment to the message. The link in the general body of the message will not work properly. Open the attachment and click on the link in the attachment.