W91247-11-R-0013, Attachment 1 - Past Performance Risk Assessment Survey
For contracts identified, the offeror shall forward a copy of the Past Performance Risk Assessment Survey to the points of contact responsible for monitoring performance under such contracts. All completed Past Performance Assessment Survey shall be returned prior to the RFP closing date by the point of contact responsible for monitoring performance under such contracts directly to:
Via US Mail: Express Courier or Hand Carried:
Mission Contracting Command (MCO)Mission Contracting Command (MCO)
MCO-Fort BraggMCO-Fort Bragg
ATTN: CCMI-RCB-BR (Ms. Linda F. Mclean)ATTN: CCMI-RCB-BR (Ms. Linda F. Mclean)
2175 Reilly Road, Stop ABldg 2-1105/C Macomb Street
Fort Bragg, NC28310-5000 Fort Bragg, NC28310-5000
Telephone: 910-394-8002
(TO BE COMPLETED BY OFFEROR)
Contract/Project/Task Order Information - Complete the general contract information below
Name of Firm/Contractor: ______
Subcontractor (if applicable): ______
Contract/Task Order Number: ______
Contract Type: ______
Project Title/Description of Work: ______
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Value/Dollar Amount of Contract: ______
Performance Period: ______
Type of Labor Used: ______
Completion Date(s): ______
(TO BE COMPLETED BY EVALUATING ORGANIZATION REPRESENTATIVE)
A. Respondent/Agency Information
Firm/Agency Installation: ______
Name of Respondent: ______
Title: ______
Phone No.______
Email: ______
B. Past Performance Risk AssessmentSurvey: For the purposes of this survey the government will receive an overall assessment of what the contractor can perform in accordance with the solicitation, using the ratings below. In responding to the survey, please justify and explain exceptional, marginal, and unsatisfactory ratings. Please include comments to explain all ratings given. Respondent may be contacted to clarify comments or ratings. In order for the government to review and assess the contractor’s past performance rating, please use the following ratings to describe the offeror’s performance on your contract or project:
Exceptional Performance met all contract requirements and exceeded many to the Government’s benefit. Problems, if any, were negligible and were resolved in a timely, highly effective manner.
Very Good Performance met all contract requirements and exceeded some to the Government’s benefit. There were a few minor problems that the contractor resolved in a timely, effective manner.
Satisfactory Performance met contract requirements. There were some minor problems and corrective actions taken by the contractor were satisfactory.
Marginal Performance did not meet some contractual requirements. There were problems, some of a serious nature, for which corrective action was only marginally effective.
Unsatisfactory Performance did not meet most contractual requirements. There were serious problems and the contractor’s corrective actions were ineffective.
Unknown Norecord of past performance or the record is inconclusive.
NOTE: If you have rated this contractor on this particular contract or project in CPARS, CCASS or some other evaluation system accessible to the Government, you may indicate that past performance information on this contract/project is available in the appropriate system and you may include a copy of that rating in lieu of the following questionnaire.
1. Quality Control
a. Overall performance of the management team.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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b. Contractor provided competent program/project manager, supervisors, and workers.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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c. Contractor managed documentation (i.e. planning documents, instructions, policies, training, licensing, certificates, etc.)
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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2. Timely Performance
a. Provided effective Quality Control resulted in acceptable services (i.e. few failed inspections).
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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b. The contractor’s quality control system established adequate procedures to find and correct performance discrepancies.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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c. Contractor adhered to the quality control plan.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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d. Were Material Submittals, Payrolls, Quality Control Plan, Safety Plans etc. submitted in a timely manner?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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e. Does the contractor submit an excessive number of change orders or inundate the contract management team with constant letter writing.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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f. Was Project Management effective? (to include use and control of subcontractors)
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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g. How was the contractors design build team and rate how well they accomplished design build projects (to include use and control of subcontractors)
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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3. Effectiveness of Management Including Cost Management
a. Contractor managed scheduling and deadlines of the contract (i.e. reports due, meeting attendance, delivery of services, etc.)
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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b. Contractor responded to emergency/surge requirements in a timely manner.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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c. How was the contractor’s adherence to technical requirements of the contract?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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d. Was performance completed in accordance with planned progress schedule? (Note – Not withstanding changes that are legitimate to extend performance.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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4. Compliance with Labor/SafetyStandards
a. Was contractor’s labor and payrolls accurate and complete?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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b. Was contractor compliant with labor laws?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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c. Did contractor develop, implement and utilize an adequate safety plan?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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d. Did contractor ensure the timely correction of all noted deficiencies in safety?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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5. Customer Satisfaction
a. Contractor maintained a professional working relationship.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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b. Would you hire this contractor again?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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c. How would you rate the contractors OVERALL PERFORMANCE?
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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d. Overall customer satisfaction.
Exceptional / Very Good / Satisfactory / Marginal / Unsatisfactory / UnknownNARRATIVE: ______
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