VOLUNTEERS IMPROVING PARKS

Project Announcement

ONGOING PROJECT

Name of Project: Customer Service Survey Assistant

Volunteer Coordinator: Alicia DiMuro Phone: 954-357-8838

Secondary Volunteer Contact: Margie Grimes Phone: 954-357-8731

Volunteer Position / Customer Service Survey Assistant
Park / TY Park
3300 N. Park Rd.
Hollywood, FL 33021
954-357-8811

Open daily, sunrise to sunset.
Description of work involved / Conduct on-site park customer service surveys using preprinted forms.
Hours volunteers can work / 10 a.m. – 5:30 p.m.
Level of difficulty
1=easy
5=physically demanding / 2
Skills required / Ability to verbally approach and engage park patrons.
Shady or full sun area / Will be working outdoors with plenty of access to shade.
Access to restroom facilities / Restrooms are conveniently located throughout the park.
How many volunteers are needed for this project?
Individuals
Small Group-up to 30
Large Group-over 30 / Can be done individually, in pairs, or in a group of three.
How often do volunteers need to work on site? / As often as possible.
Tools and equipment provided / Park will provide printed surveys and pens.
Tools volunteers can bring if desired / No tools necessary.
Personal items to bring / Sunscreen, hat, water, snacks, cell phone.
Personal Protective Equipment will be provided as needed / None needed.
Project Start Date / By June 2017.
Project Completion Deadline / Ongoing project.
Duration of program / Ongoing project two-four hours a day.
Volunteer Application Deadline / Ongoing volunteers need to complete the Volunteer Application, which includes a background check.
Orientation/Training / Volunteers must attend an initial training, which will take place on the first day.
Restrictions / Surveys must be completed by speaking with patrons in the park, or by being dropped off in specific high-traffic areas by park personnel.
Extra comments / A great opportunity for anyone who considers themselves a “people person” with an outgoing personality. It can also be the perfect volunteer opportunity for anyone looking to complete their high school volunteer service requirement. This is a good match for anyone looking for experience in the hospitality industry.
STATUS / Active, still accepting volunteers.

Submitted 4/30/13

Updated 4/13/17 MG