VOLUNTEER ROLE
DESCRIPTION
Volunteer role title: Bupa Events Volunteers
Department:Fundraising
Team:Community and National Events
Main contact:Fiona Streeter
Overall purpose of volunteer role:
We need a volunteer to make welcome calls to all our participants who have signed up to run for Diabetes UK in the Bupa Great Runs Series of events in 2014. The volunteer would need to establish whether the participant wishes to run, whether any more fundraising advice is needed, or if they do not wish to run, a gentle ask would be needed to see if they wish to change their mind, explaining the difference they can make, etc.
The outcome of the call would then need to be updated on the database.
About theBupa EventsTeam
The Bupa Events Team sits within the Community and National Events team in the Fundraising Directorate. It consists of the Bupa Events Manager and Bupa Events Assistant. The team has existed for just over 2 years, as Diabetes UK is the nominated charity for the Bupa Great Run Series. The Partnership is now in its 3rd year and hoping for the biggest and best year yet.
Main elements of volunteer role:
- Make welcome calls to all participants for each run
- Follow up welcome calls as appropriate
- Update the database with the outcome of each call
- Make a secondary call to all participants before each run
Timescales:We hope that you will be able to volunteer for:
- 1-2 days - flexible –preferably Tuesday and Thursday but this can be negotiated to suit the situation.
- Hours: 9-5, 10-6 – but this can be flexible.
- Initially for a 1 - 2 month period with the opportunity for extension. It will be reviewed after 2 months.
Page 1/2
What we are looking for:
- Someone able to commit to the agreed hours and provide reliable support
- Someone who is confident on the phone and happy to chat to all ages
- Someone who has database experience (desirable but not necessary)
What we can offer you:
- Payment of agreed out of pocket expenses, such as lunch and travel
- Diabetes UK commitment to Health and Safety and Equal Opportunities Policy
- An opportunity to gain experience of working as part of a busy Community and National Events team.
- An opportunity to gain administration and data management experience.
- Experience of working in the charity sector.
- The opportunity to contribute to an important area of work which could ultimately help to improve the lives of people with diabetes.
- Full support in your role.
- Introduction to diabetes course
We hope you will:
- Support Diabetes UK in its work and carry to out your volunteer role to the best of your ability.
- Meet time commitments and standards agreed, and give reasonable notice when unavailable, so other arrangements can be made.
- Support Diabetes UK procedures and standards by:
i) Being aware of your own health and safety and of that of others
ii) Respecting others and treating people equally irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race religion and belief, sex and sexual orientation
(Equality Act 2010)
Confidentiality
The matter of confidentiality is very important. Diabetes UK is trusted by others with sensitive information. We therefore ask that should you work with confidential information you ensure that confidentiality is upheld.
Intellectual Property
The work you do for us is important to us and we value the rights that may exist in any work which you undertake. In some cases, it may be vital that we own and can prove we own such rights. Accordingly, we may ask you to complete, sign and return a separate assignment of such rights.
The purpose of this role description is to set out the expectations of both parties. It is not the intention of either party that the volunteering has the purpose or effect of creating a legally binding contract or an employment relationship between parties.
Thank you for volunteering for Diabetes UK. We very much appreciate your volunteering for us and will do our best to make your volunteer experience with us enjoyable and rewarding.
Page 1/2