MunaEl-Maddan

Freelance Product Manager
Berlin, Germany
Date of Birth: 7th Aug, 1982
Place of Birth: Germany
Marital Status: Single
Nationality: 1st German / 2nd Jordanian
Mobile : 0049 176 28684787
E-Mail: /

Qualification Highlights

·Extensive experience of 12 years in the IT Market
·Product Management
·Project Management (PMP Certified)
·Agile Software Development (Scrum & Kanban) & Traditional Software Development / ·Technical background as a Java developer and technical team lead
·Online Affiliate Marketing
·E-Payment Solutions
·International experience in the IT markets in Jordan, Germany and the UK
Experience
Dec. 2015 to present –Freelance Product Manager
LinkedIn:
I have started my freelance career to help several IT companies & institutions with the knowledge and experience that I have gained over the past 12 years in my international IT career.
Jun. 2015 to Dec. 2015 – World tour
Oct.2013 to May. 2015 -Product Manager/ Agile Product Owner
Zanox AG in Berlin, Germany ()& merged Company Digital Windows in London, UK ()
Zanox is the leading performance advertising network in Europe, it supports more than 4,200 international advertisers in the effective marketing of products and services on the internet.
Role included:
·Management and development of parts of the Zanox platform
·Cooperation with international Stakeholder and priority management within an agile development process
·Creation of the product development together with a scrum team
·Participation in the development and execution of the product strategy
·Analysis of market, competitors and trends.
·Product ownership from the initial idea and concepts to the implementation and commercialization across the whole product life cycle
·Success-monitoring/Evaluationwith the usage of KPIs and further development of the product units
·Conducting several product related presentations for stakeholders and internal teams.
·Conducting several workshops with the development teams in-house and remotely.
Aug. 2012 to Sep. 2013 –Project Manager and Scrum Product Owner
PayCo Services GmbH in Berlin, Germany ()
PayCois a startup company, offering an e-payment software solution with J2EE and PHP technologies. The PayCo solution or product supports various payment methods including credit card, PayPal, direct debit, prepayment, bank transfer and cash on delivery.It provides a quick and easy integration between online shops and the various payment providers.
Most PayCo customers are European online retailers such as Kickz and Bike-Discount).
Role included:
·Initiating product concepts and features, prioritizingthese for development, and assessing them as finished deliverables.
·Participants in the business analysis process.
·Report status and progress to management and coordinate work and communication with other teams in division.
·Continuous improvement and structuring of agile processes.
·Supporting the scrum team during development.
·Following up on Merchant Integration.
·SupportingPayCo customers, and internal team, of finance and fraud teams in their daily tasks and problems.
Jan. 2005 to Jul. 2012 –Java Developer, TTL, Technical Project Manager
BusinessOne, Specialized Technical Services (STS) in Amman, Jordan ()
STS’s BusinessOne has a well reputation for providing e-Payment solutions using J2EE technologies in the MENA region, these solutions are part of the department’s Product called PayONE.PayONE is a Payment Gateway providing online Card, Debit and Account payments with the support of 3DS, the Gateway also consists of fraud detection, fees and settlement engines.
PayONE clients are financial institutions spread across Jordan, Qatar, UAEand Saudi Arabia.
Major Projects I work/worked on:
·PayONE PCI-DSS compliancy for Company’s hosted Payment Gateway services
·QPAY, Payment Gateway, Qatar
·eDirham, Payment Gateway, UAE / ·ANBPAY, Payment Gateway, Saudi Arabia
·PayNET, Payment Gateway, Jordan
·MoICT, Merchant Aggregator, Jordan
·NBAD EPAY, Payment Gateway, UAE
Roles:
·Java Technical Manager/ Project Manager (2010 to 2012), role included:
·Project requirements gathering, scoping, planning, design / architecture, development, testing and implementation.
·Manage Projects; create Project plans and revises theses as needed to meet changing needs and requirements.
·Report status and progress to management and coordinate work and communication with other teams in division.
·Run multiple Projects simultaneously.
·Change management and analyze Project proposals to evaluate feasibility.
·Product management and key participant in Product critical decisions, generating improvement ideas and setting Productroadmap.
·Provide technical direction and support for development, design and architecture from Project definition phase through implementation.
·Recruitment and building of technical teams, handing over team tasks, follow up and reviews.
·Performing R&Ds and enforce unit testing procedures, coding standards, proper documentation, and mentoring developers.
·Performance appraisals and participant in setting team and division yearly objectives.
·Work closely with Operation team and provide post-project technical support, easily recognize system deficiencies and implement effective solutions.
·Key participant in the business analysis process.
·Collaborate with the quality assurance teams to plan use cases/test scripts in addition to maintaining and tracking issues aligned with pre and post-project releases.
·Meeting with clients locally and abroad and conducting training sessions and UATs.
·Java Technical Team Leader –Senior Developer (2007 to 2009), role included:
·Perform Java programming and development tasks using technologies such as (but not limited to) Hibernate,Quartz and Struts; perform unit testing and deployment tasks and provide required documentation.
·Participate in the design, requirement analysis and task definition and estimation.
·Leading and supporting technical team members during their task execution.
·Implement strong analytical skills in critical problem analysis and solving.
·Conduct several soft and technical sessions as part of knowledge sharing.
·Java Software Engineer - Developer (2005 to 2007), role included:
·Perform development, unit testing and deployment tasks and provide required documentation.
·Implement strong analytical skills in critical problem analysis and solving.
Mar. 2004 to Dec. 2004 – Oracle and Java Developer
TechnoSys, (Oracle Certified Company) in Amman, Jordan
TechnoSys provides e-Insurance Solutions using Oracle and J2EE technologies, its clients are insurance companies in
Jordan.
Role included:
·Responsible for customizing the J2EE e-Insurance solution, programming and unit testing
·Perform client technical support on site
Skills
Technical
Product/Project Management related:
Tracking/Reporting tools: JIRA (with scrum plugin), Bugzilla (Bug tracking), MS Project, Knowledge base (with UML plugin), MS Office, SQL queries, KPIs & Google analytics, Mantis (Bug and Scope progress tracking), OpenProject, Rational ClearQuest (Bug tracking), Balsamic (UI Simulator), MS One Drive, Google Drive
Communication tools: MS Communicator & Lync, Google hangout, skype
Software development processes: traditional software development & nontraditional (Scrum, Kanban)
Programming related:
J2EE technologies: EJBs, JSPs and Servlets, JDBC, Open Source Hibernate, Struts, Quartz, Jasper Reports, JUnit, Drools, XDoclet.
Web: JavaScript, XML, XSL, HTML, CSS, AJAX, Web Services.
Databases: Oracle, DB2, MS SQL Server 2000, MySQL, and SQL /PL SQL’s Stored Procedures, Functions, Views and Triggers.
IDEs: Rational Application Developer/ Eclipse/ JDeveloper.
Application servers: WebSphere Application Server / JBoss / Tomcat.
Continuous integration environment: VSS, SVN (Version Control), CruiseControl (Build Control)
Operating systems: Windows, Linux, Unix.
Other: Crystal Reports,Jasper’s IReport, Oracle Form and Report Builder.
Software development implementations: Design patterns, running on clustered environment, SQL tuning & performance optimization.
Soft

Very good time management, communication and interpersonal skills.

Very good presentation skills.
Very good team leadership skills with strong motivation skills and conflict management.

Very good at functioning in fast paced and stressful environments.

A fast learner, very adaptive and very proactive.

Very smart with strong analytical and troubleshooting skills to identify and resolve problems in a quick and efficient manner.

Education

2004: Bachelors in Information Technology - Computer Information Systems (CIS)
Jordanian University (JU) - Amman / grade: 3.1 out of 4 (Very good)
Graduation Project: Number recognition software - MATLAB.
1988 - 2000: High School / grade: 92.4%

Languages

Arabic: Native
German: Fluent spoken and written
English: Very good spoken and written
Certificates
Project management certificates:

PMI’s Project Management Professional, December 2011 / renewed in Dec 2014

Java certificates:

Sun Certified Business Component Developer, November 2007

Sun Certified Web Component Developer,February 2006

Sun Certified Java Programmer, March 2005

Courses
In Amman, Jordan:
Project management & certification program PMP- Optimal June 2011
Requirements management & OOAD with UML - Method November 2008
Creative thinking in problem solving - TrainEdge March 2007
Coaching to leadership – TrainEdge March 2007
Technical writing- Arab Academy for Microsoft Technologies October 2005
Stress management – NYIT October 2005
In Berlin, Germany:
Product management- General Assembly September 2013
Basics for Entrepreneurs –BBW October 2015
Stress management (NLP training) – VHS November 2015
Argument like a master (NLP training) – VHS November 2015
Life/Work balance (NLP training) – VHS November 2015
Non verbal communication (NLP training) – VHS November2015

MunaEl-MaddanEl-JbourResume - E-Mail: