Vertical Systems Inc. Launches FlexBilling, a Sophisticated Business Center Billing Solution that Gives Hotels Control Over their Guest Offerings.
June 4, 2014
______
Hotels often offer complimentary services to guests, yet that includes the risk of service abuse by non-guests. Additionally, certain services are only partly complimentary, but hotels lack the means of providing truly complimentary services to guests without inconveniencing them.
Sunnyvale, CA–July9, 2014 – More and more hotels are providing either unlimited or limited (first few minutes) of complimentary internet access while charging for printing. Guests are required to provide their credit card information even to access the complimentary services.
VSi is now offering business center PC-workstations with FlexBilling software that allows guest to access complimentary services without having to provide credit card information.This intelligent billing solution provides guest ease-of-use because their credit card information is only required when paid service is used, and not when accessing complimentary services.
One major headache for hotels providing complimentary services is that these are vulnerable to abuse. Users can “camp” on a machine, restricting access for other guests, or take unfair advantage of complimentary printing. Furthermore, hotels have no way of providing free access to guests while restricting non-guests from using these services. With Flexbilling, VSi solves all of these problems by allowing hotels to offer, for example, the first 15 minutes for free, and then requiring the user to provide credit card information. It also prevents printer abuse by allowing the first few pages to be printed for free, and then requiring payment.
For ultimate security and confidentiality of personal information, instead of using a credit card, guests can also charge business center services to their room folio or use VSi Prepaid Cards.
“Would you provide your credit card information for a free service? If not, why would you expect your guest to? If your guest is apprehensive in providing credit card information to access complimentary business center services, then VSi has a solution – FlexBilling.”said Idris Kothari, co-founder and CTO of VSi.
______
Based in California's Silicon Valley, VSi is a multinational company that serves hoteliers with guest-facing digital lobby technologies and back-of-house mobile apps. VSi has installed its products in more than 1,000 locations in key markets worldwide, helping provide a competitive edge to hotels of all sizes, styles, and brands – including Fairmont, Four Seasons, Hilton, Hyatt, InterContinental, Marriott, Ritz-Carlton, Sheraton, Westin, and W.
Contact: John Beasley, Vertical Systems Inc. / 847-515-3509