VALERIE B. MILLER, LCSW
604 Verret Street, New Orleans, LA 70114
610-703-7023

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EDUCATION and LICENSURE
Obtained LCSW in September 2014

Masters in Social Work, May 2006
Marywood University, Scranton, PA
Bachelors of the Arts in Social Work, minor in Spanish and Sociology, May 2004Bloomsburg University, Bloomsburg, PA

EMPLOYMENT
UNITY of Greater New Orleans, New Orleans, LA2007 – Present
Building Director, Sacred Heart Apartments
* Oversee the daily operation and management of the Sacred Heart Apartments, a 109 unit mixedincome community apartment complex, which serves chronically homeless and low income individuals and families
* Manage two organizations, one of which provides onsite case management and the other
which provides property management services to the building
* Work closely with HANO, LHC, VA, and DHH to assist in applicant referral and ensure program compliance
* Assist in the coordination and oversight of contractors that provide the maintenance and
building services (both emergency and annual) to property
* Directly assist residents with various needs in order to maintain housing stability
* Develop and implement psychoeducational activities and events to build and strengthen
a sense of community at the property
* Interact with the Mid City Neighborhood Association and surrounding organizations/ property owners to create a good neighbor environment
Assistant Director of CoC Programs
* Received promotion and maintained responsibilities of Contracts Manager
*Provided monitoring, technical assistance, programmatic/fiscal oversight and training to organizations, especially as it relates to compliance, eligible costs, and consumer outcomes
Contracts Manager
*Managed more than 30 contracts funded by HUD, SAMSHA,or DHH that provide financing to projects that serve households that are homelessor at risk of homelessness
*Maintained proficiency in HUD and SAMHSA homeless regulations and provide support to agencies toensure all compliance standards are achieved and outcomes are obtained
*Organized and implemented local Contract Workshops, Fiscal Compliance Workshops, Housing First Conferences, Motivational Interviewing/Harm Reduction Trainings and other evidence based trainings that are needed
*Provided supervision to social work interns, Jesuit Volunteers, and community volunteers
* Developed and implemented the Homelessness Prevention and Rapid Re-Housing (HPRP) Grant - a $9 million grant created from the American Recovery and Reinvestment Act to helpend homelessness in the City. Responsible for interviewing, hiring, and supervising six staff under this program
* Wrote, received, and implemented a $2 million grant to provide rapid re-housing assistance to homeless families
* Volunteer leader and donation coordinator for the closure of two large homeless encampments (over 450 people) in the City
Jefferson Parish Human Services Authority, Metairie, LA
School-Based Therapeutic Enhancement Program Social Worker2007
* Managed a case load of 20 students with symptoms of anxiety, depression, disruptive and behavioral problems
* Conducted weekly individual/family therapeutic sessions
* Coordinated with school social worker and teachers to develop a holistic approach to care for students, by focusing on eliminating emotional/behavioral barriers in order for them to achieve academic potential
AmeriCorps National Civilian Community Corps 2007-2006
Corps Member
* Completed over 1,700 hours of community service throughout the Gulf Coast over a duration of 10 months
* Service projects focused on hurricane recovery/disaster response, education, health/safety,and unmet human needs
Assistant Team Leader
* Elected by AmeriCorps team leader to assist in supervising a team of ten individuals
* Facilitated communication and conflict resolution
* Coordinated project logistics in the field
Gulf Coast Community Relations Liaison
* Competed and was selected to serve as a Gulf Coast Liaison team member
* Supported the remote Gulf Recovery Team in coordinating recruitment events, media communications, and outreach opportunities
* Coordinated All-Corps recreation event, in which over 200 Corps Members attended
Old Orchard Healthcare Center, Easton, PA
Director of Social Services 2006
* Supported family members and patients through challenging end of life changes
* Interacted with and developed partnerships with community resources and agencies
* Developed individual discharge plans for short term resident
* Trained new employees monthly on the roles of the socialservice department
* Supervised social service assistant
Columbia County Children and Youth, Bloomsburg, PA
Intake Caseworker 2005-2004 * Served as first responder to any reports of child abuse or neglect, average case load: 40
* Investigated and assessed parent/guardian’s treatment of the children while in their home
* Referred family to appropriate ongoing or community resources
KidsPeace Afternoon Treatment Program, Allentown, PA
Mental Health Worker 2003-2001
* Developed and implemented focus groups to children ages 8–16 with behavioral problems
* Facilitated individual and group therapy sessions

INTERNSHIPS
Heartland Home Health Care and Hospice, Allentown, PA
Social Worker Fall 2005
* Supported hospice patients and families with end of life challenges
Columbia County Children and Youth, Bloomsburg, PA
Foster Care CaseworkerSpring 2005
* Organized and implemented foster care support group

Psychiatric Unit at Lehigh Valley Hospital, Bethlehem, PA
Social WorkerSummer 2002
* Provided individual counseling and discharge planning services to psychiatric patients
HONORS
Phi Alpha – Honors Society for Social Work
Alpha Kappa Delta – International Sociological Honor Society
GENERAL EXPERIENCE
Knowledge of Microsoft Word, Excel, PowerPoint, data entry systems
Limited experience with Spanish language