JOB DESCRIPTION
Job Code: / Job Title: / emergency management program specialist /Department: / Safety Systems
Reports to Job Title: / Director, Safety Systems
Supervises: / Does not supervise
Approvals / Effective Date: / 10-20-08 / Next Review Date: / 10-20-11
SIGNATURES:
Supervisor: / Next Level Approval:
Human Resources:
SECTION I: Job Information / Job Family: / SEC / Career Level: / P2
FLSA Status: / Exempt / ADA Profile: / Administrative - 1
JOB SUMMARY:
Develop and coordinate emergency response planning and recovery strategies as they relate to Seattle Children’s Emergency Management Plan; provide training and education throughout the organization on emergency management topics, including developing written materials for front line staff; and conduct gap analysis to ensure the Emergency Operations Plan complies with The JC (Joint Commission), OSHA and EPA regulations.
SECTION II: QUALIFICATIONS
The minimum qualifications listed below (along with education/experience) are representative of the knowledge, skills and abilities needed to perform this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities of this position.
Minimum Education and Experience: (Identify only education requirements that are legally defensible – e.g., an attorney needs a Juris Doctor)
Required: Bachelor’s Degree in management, emergency management, healthcare or related field.
Minimum of 4 years experience in emergency management.
Preferred: Master’s Degree in management, emergency management, healthcare or related field.
Experience as a member and/or chair of a disaster preparedness committee or subcommittee
Knowledge, Skills, and Abilities:
· Working knowledge of The JC, OSHA, EPA, DHS, NIMS and other regulatory or professional standards agencies
· Excellent written/oral communication and interpersonal skills
· Demonstrated project management skills
· Ability to facilitate progress in a staff role, rather than from a position of direct line authority
· Ability to identify client needs, assess requirements and identify solutions
· Ability to develop and deliver effective emergency management training modules
Specialized Skills/Demands:
w Working knowledge of emergency management concepts, principles and standards as determined by the industry
SECTION III: PRIMARY JOB RESPONSIBILITIES AND ACCOUNTABILITIES: (Please list 5-7 key responsibilities). The primary job responsibilities and accountabilities listed below represent work performed by this position and are not all-inclusive. The omission of a specific accountability will not preclude it from the position if the work is similar, related, or a logical extension of the position.
Coordinate the development of emergency response plans for departments and Seattle Childrens; provide assistance and direction to department representatives to complete Department Safety Plans; compile and organize the Emergency Operations Plan, conducting gaps analysis, identifying solutions, and developing policies/procedures; ensure all department plans are current and support the purpose of the Emergency Management Plan.
Oversee and implement systematic emergency drills in conjunction with the Emergency Preparedness Committee (EPC); ensure all Emergency Response Plans are maintained for each of the emergencies identified as priorities in the Hazard Identification & Vulnerability Analysis, that issues are identified and action plans are documented; coordinate completion of action plans to improve response outcomes.
Develop and facilitate education programs and training materials on emergency management/disaster preparedness topics for managers and front line staff; collaborate with EPC and departments to develop training materials that fit the needs of each department and Seattle Children’s; establish and maintain the emergency management website on CHILD in conjunction with the Safety Systems Department
Ensure that all sections of the Emergency Management Plan comply with JCAHO, OSHA, EPA and DHS regulations and standards; use Joint Commission gap analysis to review existing policies/procedures, identify gaps in the EM program and report findings to the Safety Systems Director; prioritize tasks to update/revise the EOP; maintain currency on all relevant issues, laws and regulations in emergency management.
Act as a liaison at the regional level to ensure regional disaster meetings have a representative from Children’s.
Partner with local/regional emergency management agencies to ensure our Emergency Management Plan is consistent with regional expectations; ensure the Hospital’s role is reviewed/revised annually, and communicated to all Seattle Children’s staff.
Coordinate and assist in overseeing the activities of the Emergency Preparedness Committee; develop agendas, prepare/ provide agenda materials, and co-chair EPC meetings as needed; oversee the CERT Team as needed.
Oversee the maintenance of Children’s Emergency Operations Center (EOC) and all processes involved in the operation of the Center; assist the Safety Systems Director in maintaining all equipment, plans and procedures in the EOC; participate in After Actions Reviews following all activations, identify and implement improvement processes.
Ensure all departments and clinics actively participate in the Emergency Management Program; meet with managers to discuss emergency management needs and review plans; communicate regulatory requirements/guidelines effectively; partner with department managers and conduct joint inspections to ensure regulatory compliance.
V2.10.16.08 Seattle Children’s │ Hospital • Research • Foundation Print Date: 2/20/2009
PERFORMANCE EVALUATIONGoals of the performance evaluation process are to facilitate open communication and performance planning, reviews the individual’s contribution towards the organization’s success, encourage continuous improvement and development, and recognize and reward individual performance. As members of Children’s community, we believe that each of us is integral to the fulfillment of our mission and vision. Our mission: “We believe all children have unique needs and should grow up without illness or injury. With the support of the community and through our spirit of inquiry, we will prevent, treat and eliminate pediatric disease.” Our vision: to be the best Children’s Hospital.
Employee Number:
/ Employee Name:Evaluation Due Date: / Department:
Title / Emergency Management Program Specialist / Job Code / 2571
Date of Evaluation: / Reviewer’s Name:
Evaluation Type: / Annual / 90-Day Review / Other
Age-Specific Category 2 or 3 position (position with regular or direct care contact). Age-Specific Competency Summary Form, which is required with the performance evaluation, is attached.
All required training has been completed (see CHILD / Education and Development tab / Guide to Required Training for Clinical and Non-clinical Employees).
PERFORMANCE MEASURES – DEFINITIONS
The following is a guide for rating levels of performance:
Primary Job Responsibilities Section
3 - Exceeds Work Expectations: / Performance consistently exceeds Children's Hospital’s expectations for the duties and responsibilities of the position. “Exceeds” performance is characterized by a consistently higher level of initiative and leadership, and the level of performance is identifiably/noticeably beyond the scope of what is expected for the position. Requires minimal amount of supervision and direction.
2 - Meets Work Expectations: / Performance consistently meets Children's Hospital’s expectations for the duties and responsibilities of the position. “Meets” performance is characterized by consistently completing tasks/duties in a timely and quality manner. Requires the normal amount of supervision and direction. (This rating is also appropriate for an employee new to the position and still learning to perform all of the essential functions.)
1 - Work Performance Needs Improvement: (Performance improvement plan attached) / Performance requires improvement on this standard. The employee’s performance does not meet the expectations of the position’s essential functions (quality and timeliness). Requires more than the normal amount of close supervision and direction. Performance improvement plan must be attached.
Section I – Key Responsibilities
Key Responsibilities(taken from the job description and/or performance objectives for the position) / Results/Comments / % Relative Importance (optional) / Rating
Coordinate the development of emergency response plans for departments and Seattle Childrens; provide assistance and direction to department representatives to complete Department Safety Plans; compile and organize the Emergency Operations Plan, conducting gaps analysis, identifying solutions, and developing policies/procedures; ensure all department plans are current and support the purpose of the Emergency Management Plan.
Oversee and implement systematic emergency drills in conjunction with the Emergency Preparedness Committee (EPC); ensure all Emergency Response Plans are maintained for each of the emergencies identified as priorities in the Hazard Identification & Vulnerability Analysis, that issues are identified and action plans are documented; coordinate completion of action plans to improve response outcomes.
Develop and facilitate education programs and training materials on emergency management/disaster preparedness topics for managers and front line staff; collaborate with EPC and departments to develop training materials that fit the needs of each department and Seattle Children’s; establish and maintain the emergency management website on CHILD in conjunction with the Safety Systems Department
Ensure that all sections of the Emergency Management Plan comply with JCAHO, OSHA, EPA and DHS regulations and standards; use Joint Commission gap analysis to review existing policies/procedures, identify gaps in the EM program and report findings to the Safety Systems Director; prioritize tasks to update/revise the EOP; maintain currency on all relevant issues, laws and regulations in emergency management.
Act as a liaison at the regional level to ensure regional disaster meetings have a representative from Children’s per Safety System Director.
Partner with local/regional emergency management agencies to ensure our Emergency Management Plan is consistent with regional expectations; ensure the Hospital’s role is reviewed/revised annually, and communicated to all Seattle Children’s staff.
Coordinate and assist in overseeing the activities of the Emergency Preparedness Committee; develop agendas, prepare/ provide agenda materials, and co-chair EPC meetings as needed; oversee the CERT Team as needed.
Oversee the maintenance of Children’s Emergency Operations Center (EOC) and all processes involved in the operation of the Center; assist the Safety Systems Director in maintaining all equipment, plans and procedures in the Command Center; participate in After Actions Reviews following all activations, identify and implement improvement processes.
Ensure all departments and clinics actively participate in the Emergency Management Program; meet with managers to discuss emergency management needs and review plans; communicate regulatory requirements/guidelines effectively; partner with department managers and conduct joint inspections to ensure regulatory compliance.
Other Measures (additional department metrics, projects or assignments) / Results/Comments / % Relative Importance (optional) / Rating
Section II – Adheres to Children’s Service Standards
(1, 2, or 3)
Accountability - Delivers exceptional family centered care, maintains a positive attitude, responds timely to needs, addresses concerns and ensures patient safety.
· Recognizes job is vital to the mission of Children’s Hospital.
· Provides excellent care and superior service. Strives to exceed expectations and is responsive to needs.
· Addresses concerns when made aware of them. Seeks help if unable to resolve issues. Documents patient’s and family’s concerns in eFeedbackNow.
· Considers patient safety a highest priority. Improves practices to ensure safety and satisfaction.
Respect - Respects the diversity of all individuals and each family’s unique experience. Practices courtesy. Ensures parents serve an essential role in their child’s care and are involved in care choices.
· Interacts graciously in person or on the phone. Introduces self by name and title.
· Ensures families understand their rights and responsibilities.
· Respect the family’s expertise. Understands they are integral to their child’s care.
· Listens to the family’s perspective and honor their culture. Respects the diversity of all individuals.
· Protects the patient and family privacy, confidentiality and space. Keeps information confidential.
Teamwork - effectively teams with patients, families and staff. Ensures well-coordinated care by collaborating with the family, keeping them informed, and coordinating with other members of the team.
· Families are valued as an essential member of the health care team. Seeks, acknowledges and considers the family’s expertise, concerns, values and goals.
· Keeps families well informed. Lets them know of delays in service and why.
· Works together with the team to achieve the best possible outcome. Uses a collaborative, blame-free approach, working across shifts, departments and care providers.
Overall Performance Rating:
3 – Exceeds Expectations
2 – Meets Expectations
1 – Needs Improvement - (Performance Improvement Plan must be attached) / OVERALL PERFORMANCE RATING
COMMENTS / GOALS / SIGNATURES
COMMENTSUse this section to document outstanding performance, contributions, and accomplishments since last evaluation, and any other comments.
GOAL SETTING / DEVELOPMENT PLAN
Specific Goals to be Achieved During Next Cycle; Plan description and comments (actions to be taken; resources needed; monitoring and feedback processes; time frames, etc.)
PERFORMANCE IMPROVEMENT MEASURES (if applicable) – Attach performance improvement plan.
Goals for improvement must be specific, measurable, and have a time frame in which the improvements must take place.
EMPLOYEE COMMENTS:
Signatures:
Employee: / Date
Supervisor: / Date
V2.10.16.08 Seattle Children’s │ Hospital • Research • Foundation Print Date: 2/20/2009