Name:
Grading Level and Job Title: /

UX / UI Designer(Band 14)

Reports To: / Digital Experience Manager
Direct Reports: / N/A
Working Relationships: / Internal:
Marketing Team members
Internal IT Development
Operational Staff
Project and Business Solutions
External:
Relevant Agencies

Main Purpose:

We are looking for a talented UX/UI designer to join our Digital teambased at our Crawley office. You will be tasked with delivering across the entire design process, from understanding current user interactions and frustrations, developing solutions and then turning them into beautiful, intuitive and functional user interfaces. As part of your role you'll be working on a variety of design challenges, whether it be enhancing an existing feature or designing a killer new feature – there will always be something to sink your teeth into.

Key Responsibilities

Discovery:

  • Attend workshops and gather data that will help you identify and understand the problem that needs solving.

Ideation:

  • Create and showcase concepts that challenge your colleagues, giving you the opportunity to influence and educate.
  • Design and develop journey maps and IA.
  • Producelo-fi wireframes to showcase the proposed journey and interaction design.

Design:

  • Craft user interfaces. Balance pixel perfect attention to detail with business requirements. You will build powerful and engaging experiences, putting user centred design at the heart of everything you produce.
  • You will be able to rapidly prototype solutions both lo-fi and hi-fi. You will also contribution to the maintenance of our visual asset library.

Validation:

  • Iterate designs based on user testing feedback or other MI.
  • Optimise our online experience by making continuous, incremental improvements, keeping the website aligned with emerging UI/UX trends and standards.

Job Holder Specification:

Formal Education: / A-level
Experience: /
  • Deep understanding of UI/UX design theory, and principles of user-centred interaction design for the web.
  • Excellent skills with design and prototyping software (e.g. Adobe CS, Axure, Invision, Balsamic etc).
  • Able to maximise the usability and efficiency of user interfaces.
  • Proven ability to refine designs based on feedback.
  • Demonstrable experience of responsive design and delivering good UX across different devices.
  • Capable of managing multiple projects at the same time.

Technical Experience: /
  • Working knowledge of HTML/CSS including creating responsive designs.
  • Good understanding of cross-platform and cross-browser issues

Essential: /
  • Portfolio demonstrating expert use of typography, colour, imagery, grid systems, user flows, interaction design.
  • Create simple solutions to complex problems.
  • Sympathetic to brand, and able to follow brand guidelines.
  • Strong communication skills and an ability to clearly articulate design rationale.
  • Able to work within guidelines but prepared to experiment and ‘float’ concepts to the team.
  • Able to remain calm and prioritise when under pressure.

Proven ability to: / Create simple, yet pixel-perfect solutions to complex problems, putting users at the heart of everything you do.

Personal Qualities:

  • You have a track record of getting things done. You’re organised and responsive.
  • You take ownership of every idea you touch and execute it to a fine level of detail, setting targets, engaging others, and doing whatever it takes to get the job done.
  • You can multi-task projects and never lose sight of the details.
  • Able to interpret requirements and provide feedback to improve them.
  • Pays strong attention to technical detail.
  • Be passionate about the work produced but accept fair criticism.
  • Be flexible on the tasks assigned.
  • Strong interpersonal skills to work with colleagues at different levels across the business.

Competencies:

People / Intermediate
Initiative / Intermediate
Performance / Intermediate
External and Internal Customer Focus / Intermediate

Job Holder signature: ______Date:______

Line Manager signature: ______Date:______

UX / UI Designer

Nov 2017