Using Your Logictv Service

Using your LogicTV service

Managing Live TV Streams

LogicTV supports up to 6 Live TV streams to your household. A TV stream can be a live TV show, an On Demand program or a Pay Per View (PPV) event. If you have 2 or more TVs tuned to the same live TV program, you’ll only be using 1 live TV stream. Also, watching programs that have already been recorded on your PVR doesn’t use a live stream.

If you try to watch or record more live TV programs than you have available streams, your LogicTV service will present you with options to either select the programs that you wish to watch or record, or interrupt a program on another TV.

With your LogicTV DVR, while the live TV streams are being used to watch or record live programs, you can watch up to 4 recorded programs on your other TVs. Viewing a recorded program does not use a live TV stream as it is stored on your DVR.

Restart TV – no DVR required!

Restart lets you watch a show already in progress from the beginning. So whether you tune in midway or just as the credits are rolling, you can simply start from the beginning by hitting Restart.

As you browse the guide, programs that can be restarted will be identified by the Restart symbol. As you flip through channels, if a channel is ‘restart’ enabled it will be identified at the bottom of your screen.

Note: Restart TV is not available on all channels

There are 2 ways to restart a show

1. While tuned to a channel or within the guide, press the ‘INFO’ button on your remote. Select ‘Restart’, press ‘OK’ and the program will restart from the beginning.
2. You can even go back a couple of hours in the guide and restart a program you missed while you were out. Select the program in the guide, press ‘OK’ and select ‘Watch’ to start the program from the beginning.

On Demand – CatchUp TV

Watch what you want, when you want. Catch up on hot TV series on your own schedule. It’s like having a DVR in the cloud! Go back 90 days on the US and Canadian networks to catch up on your favourite shows, or start a marathon of your own! Go to channel 100 for the Video On Demand library. Select ‘CatchUp TV’ and browse your preferred genre of shows.

1. Tune to channel 100 or press the ‘On Demand’ button on your remote
2. By default the ‘TV’ section will be selected, press ‘OK’ twice to select ‘Catchup TV’
3. Search for titles ‘By Category’ or by channel. Navigate to the title you want to watch, press ‘OK’ to select it. Once you have selected your show press ‘OK’ again to ‘Watch’

Using your LogicTV DVR

With LogicTV’s WHDVR, 1DVR is all you need to get full DVR functionality on any set-top-box in your home. Our DVR allows you to record up to 145 hours in HD or 450 hours in SD or a combination of the 2.You can pause a recorded show you have been watching in your living room and pick up where you left off in the kitchen or den. You can also schedule and access recordings from any room in your home, and even watch the same recording from different rooms at the same time and control them separately. Plus pause, rewind and fast-forward live TV from any TV with a set-top-box.

DVR Menu

Quickly and easily manage your recordings through the DVR menu.

1. On any set-top-box, tune to channel 999 or press ‘Recorded TV’ or ‘DVR’on your remote
2. Use the arrows on your remote to access your recordings, edit your recording settings, or add a recording

Recording Programs

When a program is being recorded, a red record icon will be displayed in the guide regardless of which digital box you are watching TV on. The record light will remain lit on all your set-top-boxes, including your DVR, during a recording

Recording a Single Episode

1. Press the ‘guide’ button on your remote
2. Navigate to the program that you wish to record
3. Press the ‘record’ button on your remote

Quick tip: Sometimes programs, like sporting events, will run a little longer than their scheduled time. But if you extend the recording time you can be sure you won’t miss a minute.

Recording a Series

1. Press the ‘guide’ button on your remote
2. Navigate to the program that you wish to record
3. Press the ‘record’ button twice on your remote. A series record icon will appear in the onscreen guide.

Quick tip: if you press the record button for a third time, your recording will be cancelled.

Whole-Home DVR

Resuming a recorded program on a different TV

1. On your remote press ‘stop’ on the recorded show you are watching
2. Go to another TV and turn on the set-top-ox
3. Tune to channel 999 or press ‘Recorded TV’ or ‘DVR’on your remote
4. Use the arrows to select the same show and press ‘OK’
5. Select Resume play and press ‘OK’ to start viewing the recording from where you left off

Controlling Live TV on a DVR

When you’re watching a show, your DVR will save it for up to 90 minutes, so you can pause, rewind and fast-forward whenever you like on the TV connected to your DVR. Once you’ve paused live TV, a status bar will show you where you are in the program and how much has been temporarily saved.

If you pause for longer than 90 minutes, the program will automatically start playing from the point where you paused it. All temporarily saved live TV will be deleted once you change the channel or turn your TV off. Remember, if you’d like to save a show, be sure to record it!

Parental Controls

Not all shows are meant for all eyes, which is why you’re in control of what your family watches. Parental Controls must be configured on each of your set-top-boxeswith your PIN and will allow you to block programs by channel, rating and content. You’ll also need this PIN to modify your settings, view blocked content or change your PIN.

Creating a Parental Control PIN

1. On your remote press ‘menu’
2. Use the arrows to select ‘Settings’then ‘General’ and press ‘OK’
3. Use the arrows to select Parental Controls and press ‘OK’with ‘Parental locking’ selected
4. Create a 4-digit PIN using the number pad on your remote control
5. Confirm the 4-digit PIN by re-entering the PIN

Adult Control PIN

Logic automatically locks all content rated rated A or AO.When enabled, program title and information will be blocked from appearing in the guide. Other blocking options will not hide the adult titles or program information unless this setting is set to locked. To get the unlock PIN please call Customer Care at 745-5555.Once you have the PIN you will be able to unlock the feature so you will not be prompted for a PIN when trying to view adult content.

1. On your remote press ‘menu’
2. Use the arrows to select ‘Settings’then ‘General’ and press ‘OK’
3. Use the arrows to select Parental Controls and select ‘Adult locking’, press ‘OK’
4. Enter the 4-digit PIN given to you by Customer Care. Select the lock icon next to ‘Lock adult programs’ and press ‘OK’. The lock will be removed and you will no longer be prompted for an adult PIN on that set-top-box. Follow the same steps on subsequent boxes to remove the adult PIN

Note: with adult PIN turned off, adult content will be available to browse (even if not subscribed) within the Video On Demand section of LogicTV.

Blocking and Unblocking Programs

Block or unblock programs by channel or content rating

1. On your remote press ‘menu’
2. Use the arrows to select ‘Settings’then ‘General’ and press ‘OK’
3. Use the arrows to select ‘Parental Controls’ and press ‘OK’
4. Enter your 4-digit Parental Control PIN with the number pad on your remote control
5. Use the arrows to highlight ‘Change’ next to the blocking option you want to use and press ‘OK’. Refer to the blocking option table below to choose your preferred blocking option(s). You must lock the Adult programs option to block adult rated content
6. Use the arrows to make your selection and press ‘OK’
7. Navigate to ‘Save’ and press ‘OK’

Search for Programming

You can use the Interactive button on your remote to search for TV programs and Video On Demand content.

1. On your remote press ‘Interactive’ or ‘Go Interactive’
2. Using the arrows type the name of a movie, TV program, person or channel
3. As you select letters/numbers options will automatically be displayed on the screen.
4. Use the arrows to select an option and press ‘OK’. A list of movies, or TV shows will be displayed. Select what you want and press ‘OK’
5. Let’s say you typed ‘Tom Hanks’. If you select his name you will be displayed a list of movies or TV shows that are currently being aired on TV within the 2 weeks of guide information. If the movie ‘Big’ is available, you can select it and choose to record it or watch it if it is available at the time you did your search.

Turn on Surround Sound

If you have a home theater receiver and wish to enable surround sound, follow these steps:

1. On your remote press ‘menu’
2. Use the arrows to select ‘Settings’then ‘Television’ and press ‘OK’
3. Use the arrows to select ‘Audio’ then ‘Digital audio output’ and press ‘OK’
4. Use the arrows to select ‘Surround sound’ and press ‘OK’
5. Navigate to ‘Save’ and press ‘OK’

Note: In order for surround sound to work, a program must have a Dolby Digital 5.1 soundtrack.

Display Settings

By default, your LogicTV set-top-box is setup to output the picture to your TV in the native aspect ratio from the programmer. On a Standard Definition (SD) channel the native resolution is 640 x 480. Today, most people have widescreen televisions. A program in SD will not fill the entire screen. If you would like to stretch the program on your screen follow these steps:

1. On your remote press the ‘enter’ button on the keypad. ‘Viewing Options’ will be displayed.
2. Navigate to ‘Aspect ratio’, select ‘Full Screen’ and press ‘OK’. The program will now be stretched.

Note: to completely fill your screen you will need to adjust your TV’s aspect ratio to “full screen” or “zoom”. The name of which will vary by TV manufacturer. Use your TV’s remote control to do this, not your LogicTV remote.

Closed Captioning

Not to be confused with “subtitles”, Closed Captions aim to describe to the deaf and hard of hearing all significant audio content - spoken dialogue and non-speech information such as the identity of speakersalong with any significant music or sound effects using words or symbols on a screen. Closed Captioning can be enabled on LogicTV when it is available on the program you are watching. If you would like to turn closed captions on or off, follow these steps:

1. On your remote press the ‘enter’ button on the keypad. ‘Viewing Options’ will be displayed.
2. Navigate to ‘Closed captions, select ‘On’ or ‘Off’ and press ‘OK’.

1