User Guide for Cloud Conference Portal
l Meeting account
l Log in
Login the self-service website (http://www.chinatelecomglobal.com/selfs/cust/index ) to access to functions of meeting control, detailed call list check and global access code.
User name: meeting room-no.@corporate account
For example: 002@GCC8832322. The corporate administrator can set the alias of users.
Logging password: The corporate administrator assigns the initial password.
l ConferenceRoom Information
Click on “Conference Room Information” to check the “Chair Person’s Passcode”, “Participants’Passcode” and the “No. of the ConferenceRoom”.
Participants’ Passcode include permanent passcode and temporary passcode.Temporary passcodeis used for enterprise external personto access to the conference.The password would be enabled in 10 minutes before the conference starts and expired in 3 hours after the conference ends.
l Conference Notice
After log in the self-service system, click on “Meeting Notice” and then click on “New” to create a conference notice.
Ø Participant’s email can be entered directly or chosen from “Company contacts”, “Favorites contacts” or “History records” quickly.
Ø For safety, Cloud Conference provides temporary password for external person. The password would be enabled in 10 minutes before the conference starts and expired in 3 hours after the conference ends.
l Meeting Control
Click on “Conference Room Management” to access to functions of “Meeting Control (check the participants, mute, lock down and kick out)”, “ConferenceReservation Management” and “Outbound Conference Call”.
l Meeting recording
Click on “Record” button to begin recording, click on“stop record” button to stop recording when meeting is over. Click on “Record File Management” tag, you can listen to the recording voice, download or delete it.The free storage can be checked under “Record File Management” tag.
l Detailed List Checking
Click on “Detail CDR” to check the call log and billing information of the conference room.
l Individual Contacts
After logging in the self-service system, enterprise administrators can click on “Conference Room Manage” and then click on “Favorites Contacts” at the popup page to manage the individual contacts. They can modify or delete the information of each contact, add contacts, import and export the individual contacts.
l Enterprise account
l Log in
After logging in the self-service website (http://www.chinatelecomglobal.com/selfs/cust/index ), enterprise administrators can manage the user account and the pass code of all theconference rooms, check the detailed call lists of all the conference rooms and the enterprise bill.
User name: enterprise account, for example:GCC8832322, the enterprise account can be got from the delivery Email sent by China Telecom and the file name is CTG_Service Provision Completion.pdf.
Password: it is the original password distributed by China Telecom and can also be got from the delivery Email.
l Conference Room Information
Click on “Conference Room List”, to check and modify the alias account and passcode of all the conference rooms, the passcode of moderators and participants. It is worth noting that the passcodes can’t be set by enterprise administrators and they are randomlyassigned by system instead.If users worry about the safety of the passcode, it can be changed by this function.
l Detailed CDR
Click on“Detail CDR” to check the call log and billing information ofall the conference rooms.
l Bill
Click on “Conference Bill” to check the monthly bill information ofthe enterprise.
l Enterprise Contacts
After logging in the self-service system, enterprise administrators can manage the enterprise contacts by clicking on “Enterprise contacts”. They can add, modify or delete the information of the contacts, import and export the contacts and so on.
Conference Access Code
Country / Local TFN / Number TypeAustralia / 1800057688 / ITFS
Australia / 61281882152 / DID
Brazil / 08008924059 / ITFS
Britain / 08081687875 / ITFS
Britain / 442034995791 / DID
Canada / 18558502333 / ITFS
China / 4008428888 / DID
Colombia / 018007541903 / ITFS
Dubai / 800035703644 / ITFS
Ecuador / 1800000370 / ITFS
France / 33253462422 / DID
Germany / 08001821711 / ITFS
Hong Kong / 800906760 / ITFS
Hong Kong / 85230186910 / DID
India / 0008008522027 / ITFS
Indonesia / 0078033218035 / ITFS
Japan / 006633868017 / ITFS
Kazakhstan / 77273505476 / DID
Kenya / 254205230721 / DID
Korea / 0079885238011 / ITFS
Macao / 85362621423 / DID
Malaysia / 1800817482 / ITFS
Mexico / 018001231862 / ITFS
Philippine / 6322469051 / DID
Russia / 88007072980 / ITFS
Russia / 74996776753 / DID
Singapore / 8008523343 / ITFS
South Africa / 0800992876 / ITFS
Spain / 34911309463 / DID
Taiwan / 0809093209 / ITFS
Thailand / 0018008523898 / ITFS
Turkey / 0080085294087 / ITFS
United States / 18556473578 / ITFS
Venezuela / 08001005660 / ITFS
Vietnam / 84844581049 / DID
Note: ITFS means that in most countries participants need not to pay local operators for local calls; DID means that participants need to pay local operators for local calls.