Upgrading System Center 2012 SP1 App Controller to System Center 2012 R2

Microsoft Corporation

Published: November 1, 2013

Applies To

System Center 2012 R2

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Revision History

Release Date / Changes
October 17, 2013 / Original release of this guide.
November 1, 2013 / Minor updates to this guide.

Contents

Upgrading System Center 2012 SP1 App Controller to System Center 2012 R2

Tasks to Perform Before You Begin the Upgrade

See Also

How to Upgrade System Center SP1 App Controller to System Center 2012 R2

Troubleshoot an App Controller Upgrade

Log Files

Known Issues

Upgrading System Center 2012 SP1 App Controller to System Center 2012 R2

This guide will show you how to upgrade from App Controller in System Center 2012 Service Pack 1 (SP1) to System Center 2012 R2.

Warning

If you are planning to upgrade two or more System Center components, it is important to start by reading the Upgrade Sequencing for System Center 2012 R2 topic.

The order in which you perform component upgrades is important. Failure to follow the correct upgrade sequence might result in component failure for which no recovery options exist. The affected System Center components are:

1.Orchestrator

2.Service Manager

3.Data Protection Manager (DPM)

4.Operations Manager

5.Configuration Manager

6.Virtual Machine Manager

7.App Controller

Tasks to Perform Before You Begin the Upgrade

Before you can upgrade App Controller to System Center 2012 R2, you must prepare the environment by performing the following tasks:

1.Complete all jobs running in the current App Controller installation. For information about viewing jobs, see the How to View the Status of a Job topic in the App Controller library on TechNet.

2.Ensure that VMM is upgraded before you proceed. For more information on this and other System Center 2012 R2 upgrades, see the guide “Upgrade Sequencing for System Center 2012 R2” that is included in the SC2012R2Upgrade.zip file that you downloaded from the Microsoft Connect website.

3.Ensure that there are no pending restarts on the computer on which the App Controller server is installed. For example, if you have installed a server role by using Server Manager or have applied a security update, you may need to restart the computer. After you have restarted the computer, log on to the computer with the same user account to finish the installation of the server role or the security update.

4.Perform a full backup of the App Controller database. For information about backing up the App Controller database, see the How to Back up and Restore System Center 2012 - App Controller topic in the App Controller library on TechNet. You can also use tools provided by SQL Server to back up the VMM database. For more information, see Backing Up and Restoring Databases in SQL Server.

5.Upgrade the hardware, operating system, and other software if necessary to meet the requirements of App Controller in System Center 2012 R2.

6.Upgrade App Controller.

See Also

Upgrading System Center 2012 SP1 App Controller to System Center 2012 R2

How to Upgrade System Center SP1 App Controller to System Center 2012 R2

This guide will show you how to upgrade from App Controller to System Center 2012 R2.

Before you begin, ensure that VMM has already been upgraded to System Center 2012 R2.

Important

In order to install or upgrade the App Controller server, you must be logged in as a domain user with membership in the local Administrators group, or equivalent, on the computer that you are configuring. This account must also have at least DBO permission on the database that will be used.

To upgrade App Controller to System Center R2

1.Upgrade any System Center 2012 R2 App Controller prerequisites that have changed. This includes upgrades to Windows Server2012 R2 or SQL Server2012
2.Start the Setup program for the System Center 2012 R2 App Controller release.
3.Click Install and follow the Setup instructions.

Troubleshoot an App Controller Upgrade

For general information about troubleshooting App Controller, see the topic Troubleshooting System Center 2012 - App Controller in the App Controller library on TechNet.

Log Files

If there is a problem during upgrade, consult the log files that are located in the %LOCALAPPDATA%\AppController\Logs folder.

Known Issues

For a list of the known issues, including deployment issues, for System Center 2012 R2 App Controller, see the Release Notes for System Center 2012 R2 App Controller topic in the App Controller library on TechNet.

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