United Way of Greater Kingsport
Job Title: / Director of Community Impact (Agencies)Position Type : / Exempt, Full-Time
Job Description
Job Purpose:
Maintains knowledge and relationships with UWGK member agencies. Coordinates the allocations process according to approved policies and procedures. Is primary person for implementing the UWGK year round communications plan including monthly newsletter, annual report, website, and social media not directly related to campaign.
Essential Functions/Job Duties:
The statements below reflect the items considered necessary to describe the essential functions of the job identified and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
As Director of Community Impact (Agencies)
1. Maintains strong knowledge and relationships with member agencies while serving all equally. Leads UWGK efforts to assure effective use of UWGK’s dollars in our community. Coordinates the investment process of allocations and fund distribution in support of identified community needs and to maximize the impact of donations. Ensures recruitment development of volunteers for the Citizens Review panels. Ensures that identified agency compliance issues are addressed. Provides primary staff support to the Community Investment Committee and sub-teams. Offers agencies an opportunity to participate in TECC, and keeps them notified of grant opportunities.
2. Develops and maintains fair policies and procedures to ensure a sound Community Investment process. Develops and continually improves allocations and grant request funding forms, memorandums of understanding, agency agreements, requests for proposals and outcome results.
3. Oversees Week of Caring.
4. Oversees FEMA funding process including primary staff support to the FEMA Board.
5. Develops, maintains and implements procedures to assure a sound Community Chest/other United Way donor designation policies including assuring all external groups have met all legal compliance and UW requirements. Maintains relationships and communications with these key constituents.
6. Leads UWGK efforts to ensure outcomes based assessments are included in evaluation process for member agency outcomes. Shares role with Community Impact Director (initiatives) for initiative program outcomes. Oversees outcomes and evaluation activities related to community impact including serving as staff liaison with Quality committee. Ensures linkage between program outcomes and community outcomes.
7. Facilitates the process of engaging community volunteers and building relationships within the community including PEAK and EPDC.
8. Coordinates volunteer appreciation event.
Communications Implementation
1. Has primary responsibility for maintaining, improving and updated UWGK website. Director of Communications provides oversight for UWGK website.
2. Has primary responsibility for implementing all social media communications to continually improve our communications with volunteers, donors, stakeholders and the community. Director of Communications provides oversight for all social media communications.
3. Prepares monthly newsletter (s) and maintains Constant Contact distribution lists.
4. Serves as a member of the Communications Committee.
5. Assists with development and implementation of a year round communications/marketing plan for UWGK. Assures that all communications are done using key messages and effective marketing strategies. Serves as a member of the Communications Committee and assists committee in successful achievement of plan of work. Works with Director of Communications and Director of Resource Development (who has primary responsibility for all communication activities related to campaign), to ensure common messages and cohesive communications are provided throughout UWGK.
6. Works with Director of Communications to manage external communications. Is responsible for internal communications including contact to board, volunteers, agencies and donor base through on-line newsletters and UWGK website. Provides oversight responsibility for maintaining, improving and updated UWGK website.
7. Continues to evaluate and recommend new technologies including social media and others to continually improve our communications with volunteers, donors, stakeholders and the community.
8. Assists as needed in UWGK’s overall training efforts.
9. Assist with UWGK’s annual meeting as needed. Performs other duties and responsibilities as needed.
General
· Updates and maintains accurate Outlook contacts and distribution lists.
· Performs other duties and responsibilities as directed by the Executive Director.
Job Requirements: Minimum Qualifications
Skills, Knowledge and Abilities:
The following reflect the core competencies required for any UWGK Director position.
1. Champions Improvements. Looks for ways to continuously improve our United Way organization. Supports innovation and the organizational changes needed to improve the organizations effectiveness. Sets challenging goals and focuses one’s work on meeting or exceeding them.
2. Communicates Effectively. Ensures that information is passed on to others who should be kept informed. Expresses oneself clearly in conversations and interactions with others orally and in writing. Uses e-mail appropriately for communicating with others. Listens well. Delivers clear instructions, explanations and expectations to others as needed. Uses communication tools in a way that uses others times efficiently. Ensures that meeting minutes are kept and promptly distributed.
3. Fosters Teamwork. Promotes a team spirit of caring and collaboration within the UWGK office as well as with volunteers and community partners. Shows a willingness to cheerfully help others. Is a dependable member of any team in following through with actions requested by others in meetings or by e-mail.
4. Promotes Volunteer Participation. Knows how to recruit, select, and cultivate volunteers who are opinion leaders, representing all constituencies on the community. Is skilled at mobilizing them in participation structures which allow them to effectively contribute of their talents and strengths. Can skillfully handle the apparent paradox of both leading and being led by volunteers. Ensures that volunteers receive appropriate and timely communication and are shown appreciation. Continuously seeks to build and strengthen relationships with all stakeholders.
5. Is Attentive to Details. Ensures that one’s own and other’s work and information are complete and accurate. Ensures e-mails are promptly looked at and that all action items requested are completed in a timely manner. Ensures that meeting notices are on the company calendar and the United Way Contacts listings are maintained accurately and other listings of people, agencies or companies are accurate and up-to-date.
6. Thinks Strategically. Understands the changing social, competitive, economic and giving environment faced by the agency. Ensures that function area plans of work and allocation or resources are aligned with strategic direction. Continuously analyzes agencies competitive position by considering market and industry trends, as well as strengths and weaknesses as compared to others. Acts as a catalyst and advocate for needed change.
7. Demonstrates Commitment to United Way Mission, Vision, Strategic Plan, Core Values, Code of Ethics and Employee Handbook. Possesses a passion for serving people. Committed to working with volunteers to carry out the UWGK’s mission and vision in a way that also sets an example for others applying our core values of caring, collaboration, excellence, integrity and service. Supports the UWGK’s mission above individual interests. Adheres to the UWGK Code of Ethics as well as Employee Handbook, annually reviewing and signing the documents.
8. Fosters Learning Environment. Continuously seeks to upgrade knowledge of United Way, computer programs, financial expertise, agency and community partner knowledge. Seeks out training opportunities. Stays abreast of current issues via local newspaper, news and talking with others.
Education and Experience:
Minimum of a bachelor’s degree. Demonstrated leadership ability in working with staff and volunteers preferred. 3-5 years’ experience in related field. Proficient in use of Microsoft Office products including Outlook, Word, Excel and PowerPoint. Experience in website design and social media a plus.
Work Environment:
This job is performed in a generally clean and healthy environment. The usual and customary methods of performing the job’s functions require the following physical demands: occasional lifting, carrying, pushing and/or pulling up to 25 pounds; some climbing and balancing; some stooping, kneeling, crouching, and/or crawling and significant fine finger and motor dexterity. Employee must have the ability to transport necessary equipment and supplies and set-up for meetings, etc. The employee must have a current driver’s license and have the ability to travel to various sites, appointments and seminars.
Clearances:
10. Criminal Background Check
11. Credit Check
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