Assignment Brief - Unit 5003V1: Managing team and individual performance
Unit 5003V1 - Managing team and individual performance
Version 1: Nov 13 Page 1 of 4
Assignment Brief - Unit 5003V1: Managing team and individual performance
Introduction
This unit is about understanding how all team members contribute to the achievement of an organisation’s overall objectives, and how to plan and monitor performance so that everyone understands their responsibilities and receives regular feedback on performance both as a team and an individual. This includes understanding and dealing with areas of conflict and poor performance using both informal approaches and formal systems and procedures where necessary to support improvement.
Scenario
Learners may use their own employment context, or that of another organisation with which they are very familiar, to base their assignment. However, in the case that they are not able to do so, please use the below scenario:-
You are a manager, leading a department in a medium sized company. You are responsible for setting work and development objectives for your team and for monitoring performance and achieving business results.
Task 1:
Explain why it is important for individual and team objectives to link into overall organisational objectives and, use a practical example to demonstrate how this is achieved.
Identify the factors you need to take into account when agreeing objectives for your department or work area and when agreeing objectives with individual team members. Given that objectives link together and often overlap, there is a need to agree individual and collective responsibilities for the part everyone will play in their achievement. Identify how you would organise the agreement of responsibilities with team members and colleagues, using examples where possible, and acknowledge the potential pitfalls when this is not done well.
Guideline word count: 400 - 500 words
A.C. 1.1 - Explain the links between individual, team and organisational objectives
A.C. 1.2 - Identify the selection of individual and team objectives for agreement
A.C. 1.3 - Identify areas of individual and team responsibility in achieving objectives
Task 2:
Examine three different circumstances when conflicts can arise in the workplace. Use practical examples where possible. For each situation outlined, describe what would be your strategy to manage the conflict and restore mutual trust. Describe internal and external resources that may be available to assist you in this activity. Explain why it is important to build an atmosphere of trust and support and identify some of the activities you would undertake in order to achieve this aim. Identify strategies you could employ as a manager to minimise or prevent conflict.
Guideline word count: 400-500 words
A.C. 1.4 - Identify the need to create an environment of trust and support with others
A.C. 2.3 - Examine the causes of conflict, and strategies used to minimise or prevent conflict
Version 1: Nov 13 Page 1 of 4
Assignment Brief - Unit 5003V1: Managing team and individual performance
Version 1: Nov 13 Page 1 of 4
Assignment Brief - Unit 5003V1: Managing team and individual performance
Task 3:
Evaluate recognised processes for monitoring and evaluating the performance of individuals and teams, identifying the various stages and how often a review should take place. Provide a reflective account of a review you have conducted with a team member, saying what went well and what you would do differently next time. Describe at least two methods of providing feedback to individuals and, two methods of providing feedback to the team. Explain three sources of recorded information that will help you to measure and keep track of different aspects of team or individual performance, and explain how you would use each of them in a performance review.
Guideline word count: 500 - 600 words
A.C. 2.1 - Evaluate individual and team performance against objectives
A.C. 2.2 - Examine methods of feedback to individuals and teams in relation to their performance against agreed objectives
A.C. 2.4 - Explain recording systems for performance assessment for individuals or teams
Task 4:
Describe three indicators that might suggest to you as the manager that the performance standards of a member of your department were becoming unacceptable. Provide possible reasons for the slippage. Using the stages of a performance improvement cycle, examine how you would address and follow up the poor performance issue/s with the individual or team concerned. Include an outline of at least three different methods, or combination of methods you would consider as options to support performance improvement, explaining the advantages and disadvantages of each. You may use a work based example to illustrate your answer where possible.
Guideline word count: 600-700 words
A.C. 3.1 - Examine how the performance improvement cycle can support an individual and the team to improve upon their performance
A.C. 3.2 - Discuss the indicators of poor performance
A.C. 3.3 - Evaluate a range of methods that support performance improvement
Task 5:
Discuss your organisation’s disciplinary and grievance procedures, and the current legislation that applies to these. Provide an overview of how disciplinary and grievance procedures and adherence to current legislation works in your own organisation. Identify the responsibilities of line managers in disciplinary and grievance processes and describe the skills required in order to deploy the procedures effectively and within the legal framework.
Guideline word count: 600-700 words
A.C. 4.1 - Discuss the organisation’s disciplinary and grievance procedures
A.C. 4.2 - Examine the role of the manager in implementing both a disciplinary and a grievance procedure
A.C. 4.3 - Summarise key aspects of legislation to an organisation’s disciplinary and grievance procedures
CMI Membership Benefits
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Assignment Brief - Unit 5003V1: Managing team and individual performance
CMI is the only chartered professional body in the UK dedicated to management and leadership.
Membership of the CMI is designed to work for you and your learners during management studies and then beyond this on a day-to-day basis to aid the overall progression of your management careers.
There are many benefits of membership, but for you and your learners in particular this comes to life with our tailored online support - via www.managers.org.uk/practical-support/study-support. All the resources available on Management Direct are designed to help you and your learners with CMI assignments.
Management Direct enables quick and easy access to information which is automatically tailored to the individual units on each relevant CMI qualification, meaning you can spend less time looking for the information you need to deliver the qualification and ensure that your learners have access to the many resources to complete their next assignment.
The other main benefits of membership are: –
Online resources via our website www.managers.org.uk including checklists, management models, learner videos and podcasts, among various other formats tailored to many different learning styles.
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Assignment Brief - Unit 5003V1: Managing team and individual performance
Professional recognition from a Chartered body for management and leadership, including the platform for letters after your name and our highest accolade of Chartered Manager.
Networking opportunities via our online community, social media or programme of events
Free publications – ‘Professional Manager’ which is our exclusive CMI publication and depending on your grade of membership you will also receive ‘Management Today’.
The CMI library has over 25,000 books and 40,000 journals, making it the largest library in Europe dedicated to management and leadership. Let us source and post the material to you on the same day you request it and make life easier for you and your learners.
Our career development service is also an essential part of what CMI can offer, providing a wealth of material including how to prepare and update a CV, how to succeed at job interviews, dealing with redundancy through our support service and also how to find a job giving you access to over 200,000 vacancies nationwide.
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Our CPD offers a structured framework to improve and evidence your professional development, BusinessHR offers invaluable support and ensures a best practice approach to HR and we can also help to save you money on Professional Indemnity Insurance.
For a taster of what CMI membership can do for you and your learners please watch our video www.managers.org.uk/managementdirect-video or for more information visit our website www.managers.org.uk or call our Membership team on 01536 207 307.
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