Learner name / Assessor name
Date issued / Completion date / Submitted on
Qualification / Unit number and title
BTEC Level 1 Award in Preparing to Work in Adult Social Care (QCF) / Unit 4: Awareness of Communication in Adult Social Care
Assignment title / Communication Skills
In this example assessment you will have opportunities to provide evidence against the following criteria.
Indicate the page numbers where the evidence can be found.
Criteria reference / To achieve the criteria the evidence must show that
the student is able to: / Task no. / Evidence
1.1 / Identify the range of communication skills needed in adult social care. / 1
2.1 / Identify barriers to effective communication. / 2
2.2 / List ways of overcoming barriers to effective communication. / 2
3.1 / List the different purposes for which record keeping might be used. / 3
3.2 / Give examples of different types of record keeping used in adult social care settings. / 3
3.3 / Outline the skills needed to maintain clear, accurate and up to date records. / 3
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully acknowledged.
Learner signature: Date:
Assignment brief
Qualification / BTEC Level 1 Award in Preparing to Work in Adult Social Care
Unit number and title / Unit 4: Awareness of Communication in Adult Social Care
Start date
Deadline
Assessor name
Assignment title / Communication Skills
The purpose of this assignment is to develop your awareness of communication in Adult Social
Care and the different skills which are essential for working in this sector.
Scenario
You are preparing for work experience in a residential setting for older people who have
dementia. Your tutor has asked you to review your understanding of the communication skills
you will need to use and to think about some of the problems you might come across in this setting.
Task 1
Prepare a checklist, which identifies the range of communication skills needed for working in
adult social care. The checklist must include examples of skills needed for verbal, non-verbal
and written communication.
Task 2
Complete the table below to identify five different barriers, including one cultural difference and one environmental barrier, to effective communication and how each of these barriers could be overcome.
Barriers to communication / How can the barrier be overcome?
1.
2.
3.
4.
5.
Task 3
Record keeping is an important communication skill for workers in adult social care settings.
Complete the table below to:
- list five different purposes of staff keeping records
- give examples of different types of record keeping that might be used
- outline five skills needed to maintain clear, accurate and up to date records
1.
2.
3.
4.
5.
The skills needed by staff to maintain clear, accurate and up to date records are:
Sources of information
Relevant TV programmes/videos/DVDs
Examples of written communication in health and social care settings
Technological aids
Guest speakers
Setting visits
Examples of blank forms eg incident books, care sheets
This brief has been verified as being fit for purpose
Assessor
Signature / Date
Internal verifier
Signature / Date
Notes
Evidence for Tasks 2 and 3 could take the form of verbal presentations, accompanied by an authenticated observation record/witness statements and PowerPoint presentation notes printed on A4 or over-head projector slides.