Accessibility Statement
Introduction:
Situated right on the Harbour in Margate, Kent stands the Turner Contemporary, which delivers world class exhibitions of contemporary and historical works as well as workshops and events. Turner Contemporary can also play host to conferences and weddings in a private venue hire space, with beautiful panoramic views of the sea, and the skies JMW Turner loved so much.
Turner Contemporary is accessible to all and we look forward to welcoming you. If you have any questions, please email or call on 01843 233000.
Pre-Arrival:
- For full directions on how to get here please see information on our website www.turnercontemporary.org/visit , for driving directions please go to www.theaa.com/route-planner and enter both your postcode and ours, which is CT9 1HG, for full directions.
- Please note there is no car parking available at the gallery. Pay and Display parking is available just opposite the gallery on the harbour arm. Alternative pay and display carparks can be found at:
College Square (Morrison's multi storey) CT9 1QA
Trinity Square CT9 1HR
Free parking every Saturday at Mill Lane Car
Park, Margate CT9 1JU
- Turner Contemporary is approximately a 15 minute walk along the seafront from Margate train station.
- Central Cabs has accessible taxis and are contactable at 01843 836263. Pre-booking is essential.
- The building is fully accessible to all visitors with wheelchair ramps in place. Although there is no parking at the gallery, seven parking bays for disabled people with appropriate permits are available directly outside.
Main Entrance & Sunley Gallery
- From the harbour there is a set of steps before accessing the reception. However an access ramp is located to the side of the steps - please look for appropriate signage indicating the ramp.
- The main entrance door is a double automatic door, with plenty of space for access.
- The reception area and main entrance are completely step free and fully accessible.
- Hearing loop facilities are available on the main desk. These are clearly indicated; please speak to a member of staff for assistance.
- Benches are available around the Sunley Gallery to allow our visitors to rest and contemplate installations in the space.
- The space is well lit with exceptional natural light, skylights and spot lights.
- There is a lowered section of the welcome desk.
- Two wheelchairs are available for visitor use.
The Shop
- The shop is located in the main entrance area, just to the side of the Sunley Gallery.
- The floor is level throughout.
- There is a low section of the counter.
- Some merchandise is located high on shelves, please ask staff for assistance if required.
- Staff will ensure enough space is present between merchandising stands to allow the shop to be fully accessible. If there are any issues, all merchandise stands are on wheels and can be moved so please speak to staff if assistance is required.
- In some circumstances the shop is situated on the first floor to accommodate installations - this can be accessed via the lift.
The Café
-Allergy information is available from the café staff. Please inform the café before ordering if you have any specific dietary needs.
-Café staff will be happy to rearrange tables and chairs for individual needs.
-Large print menus are available on request.
-Unisex accessible toilets are located within the café.
-The counter is mid-level but all menus are displayed clearly and are visible from a seated position.
-The main entrance to the café is step free and is 4ft 1” wide and 9ft 6” high.
Accessible Toilets
-There are separate accessible toilets and baby change facilities as well as male and female lavatory facilities on site.
-The accessible toilets are located off of the Foyle Room Corridor - please ask staff for directions.
-The door to enter the accessible toilet is 3ft 1” wide and 9ft 6” high.
-Facing the toilet, mounted hand rails are situated on the left.
-Taps are automatic.
-No key is required to enter the accessible toilet.
Exhibitions
- Free exhibition tours run every Wednesday, Saturday and Sunday at 11.30am.
- Access to the upstairs spaces can be gained by a very large lift, with a maximum capacity of 7500KG.
- Due to the nature of contemporary art, sometimes work is included that could be distressing or inappropriate for some audiences please call 01843 233000 in order to discuss your individual needs.
- Large print versions of all wall text are available.
- Audio versions of the exhibition guide is available on our website www.turnercontemporary.org
- Entrance doors to all gallery spaces are step free and are 8ft 3” wide and 9ft 6” high.
- There are two artistic spaces and our private hire rooms on the ground floor, access is step free.
- In some exhibitions video booths are installed, every effort is made to ensure these are fully accessible, inside the booths, there may be strobe effects, loud noises or darkness, please call 01843233000 or email if you have any concerns.
- Upstairs, we have four artistic spaces, Clore Learning Studio and the North, South and West Galleries. These are accessible by a large lift. Once on the first floor the gallery is completely step free.
-We host a variety of exhibitions, some including interactive art which may have accessibility or other sensory issues. If you have any concerns about our current exhibition please call 01843233000 or email .
Additional Information
- Our staff receive regular training which includes extensive disability awareness training.
- We have strict evacuation procedures and in the event of an evacuation a member of staff can assist you either to leave the building or to a refuge point.
- Assistance dogs are welcome at the Turner Contemporary.
- For accommodation, The Sands hotel, located a 5 minute walk from the gallery along the sea front, is completely accessible and has wheelchair friendly accommodation available.
Contact Information
- Address: Turner Contemporary, Rendezvous, Margate, Kent, CT9 1HG
- Contact Number: 01843233000
- Email:
- Website: www.turnercontemporary.org
- Opening Hours: 10am-6pm Tuesday-Sunday and Bank Holidays