A PROTOCOL FOR MANAGING DOMESTIC VIOLENCE
1.INTRODUCTION
1.1This protocol has been developed in response to the growing concern for the need to assess victims of domestic violence and any other dependants they have responsibility for, including children and elderly relatives.
1.2The protocol also applies to unborn children. Any violent act occurring in pregnancy should raise the level of concern for the mother, unborn child or other children in the household.
1.3Domestic violence is defined by the Home Office as “any violence between current and former partners in an intimate relationship, wherever and whenever the violence occurs. The violence may be physical, sexual, emotional and financial abuse. Domestic violence occurs across society, regardless of age, gender, race, sexuality, wealth and geography. However, it is predominantly women who suffer as a result of it” (Home Office, 2003a).
2.BACKGROUND
2.1This protocol has been produced in response to the growing recognition of the strong link between domestic violence and the abuse of children.
2.2In 90% of domestic violence incidents, the children are in the same room or the next room when the violence is taking place (Hughes, 1992). Therefore, they are either seeing or hearing the violence.
2.3In the USA, an association of between 45% to 70% has been found between father’s violence to the mother and his violence to the children (Stark & Flitcraft, 1996). Domestic violence is the biggest indictor of abuse to children.
2.4Domestic violence is a health issue and health care staff should be aware of the extent and seriousness of this problem. For example, women who have been abused are:
- 15 times more likely to abuse alcohol
- 9 times more likely to abuse drugs
- 3 times more likely to be diagnosed as depressed or to be psychotic
- 5 times more likely to attempt suicide (Stark & Flitcraft, 1996).
2.5Domestic violence accounts for 23% of all crimes in England and Wales (Home Office, 2000) and it has been shown that domestic violence often starts and /or escalates during pregnancy (Abbasi, 1998).
2.6This protocol should be read in conjunction with the Area Child Protection Committee’s Inter-Agency Guidance on the Assessment of Children in Need and the Child Protection Procedures (ACPC, 2001) and the Domestic Violence, Crime and Victims Bill (Home Office, 2003b).
2.7A child is defined by the Children Act 1989, as anyone under the age of 18 years. A vulnerable adult is defined by the Nottinghamshire Adult Abuse Unit as ‘ Any person aged 18 or over who is or may be in need of community care services by reason of: -
- Mental or other disability, age or illness and
- who is or may be unable to take care of him/herself or
- unable to protect him/herself from significant harm or exploitation
- AIMS OF THE PROTOCOL
3.1The aims of this protocol are to:
- assist staff to assess the health needs and safety of victims of domestic violence;
- assess the risks to anyone for whom the victim has responsibility towards, including children, unborn babies, elderly and vulnerable adults;
- inform staff of the need to refer to other agencies to either gain information to make an assessment, or for the protection and support of the victim and their family.
4.PROTOCOL (see Appendix 1)
4.1Exclude the partner where domestic violence is suspected and assess the health needs of the victim, giving any emergency treatment as required and ensuring safety.
4.2Where the condition of the victim allows, take a history directly from the victim. With consent, photographs can be taken, using the consent and request forms for photography. Check previous attendances or other relevant admissions.
4.3Firstly enquire if there are any children in the household or if the victim is pregnant, consider any injury to the unborn child may need antenatal examination. Secondly enquire if there are any vulnerable adults in the family.
If there are children and they are not present, enquire where they are and who is caring for them. If the children are with the alleged abuser, consider referral to Social Services. Obtain basic details of the children e.g., date of birth, address, school, full name (this may be different from the mothers surname).
4.4Consider checking the child protection register. For children living in the City of Nottingham Tel:- 9159300 and in the County on Tel:-9605251. For children living outside of Nottingham contact their local Social Services Department via directory enquiries. An assessment of risk to the children will be based on:
- information received from the victim (staff need to ask if domestic violence is occurring. (Appendix 2 outlines suggested questions). If the alleged abuser has injured the children previously
- information received from other sources e.g. police, child protection register, family, friends etc;
- the way that the victim may be behaving e.g. afraid, wanting to get home to the children quickly before being treated;
- the extent of the injuries;
- the actions that the victim may be considering to protect the children.
4.5 Enquire if there is a vulnerable adult in the household. If there is a vulnerable adult ensure that an appropriate adult is caring for them. If the vulnerable adult is with the alleged abuser, consider whether social services need to be contacted. Obtain their full name, date of birth, and any agencies involved in their care. An assessment of risk to a vulnerable adult will be based on information received from:-
- the victim, particularly in relation to any previous abuse to the vulnerable person
- other sources, e.g. police, other agencies, GP family, friends etc
- the way the victim is behaving e.g. afraid, wanting to get home to the vulnerable adult quickly before being treated
- the extent of the injuries
- the actions that the victim may be considering to protect the adult
4.6When undertaking assessments, staff may need to consider that domestic violence may be associated with alcohol, drug misuse or other concerning adult behaviour.
4.7In all cases, offer the victim advice on support systems, refuges, help lines etc. so that they might be empowered to make informed choices (see Appendix 3 for contact numbers).
4.8If the police are not already involved, ask if the victim wishes to report the incident.
4.9Respect confidentiality and privacy and recognise the real dangers, which may be created if this is breached. The victim’s physical safety can be dependant on confidentiality being maintained. Consent should be obtained if information is to be shared with other health care staff or with other agencies in accordance with local protocols on information and confidentiality (except under the circumstances listed in 4.10).
4.10There may be situations where sharing of information without consent is required to protect individuals. Consent should only be overridden in cases of child protection, protection of vulnerable adults or in the interest of public safety when any refusal or delay in obtaining consent would endanger any individual. For example, when health care staff are aware that someone has been the target of domestic violence and is believed to be at serious risk of harm. This should be done following agreed protocols and the reasons for disclosure discussed with the victim.
4.11Record all actions, treatments and information given to the victim.
5.EQUALITY AND DIVERSITY STATEMENT
Queen’s Medical Centre is committed to ensuring that, as far as is reasonably practicable, the way we provide services to the public and the way we treat our staff reflects their individual needs and does not discriminate against individuals or groups on the basis of their ethnic origin, physical or mental abilities, gender, age, religious beliefs or sexual orientation.
6.REFERENCES
Abbasi, K (1998) Obstetricians must ask about domestic violence British Medical Journal Vol. 316, January p. 7
Area Child Protection Committee (ACPC) (2001) Guidance on the Assessment of Children in Need and Child Protection Procedures Nottingham: ACPC
Home Office (2003a) Safety and Justice: the Government’s Proposals on Domestic Violence (Cm5847) London: HMSO
Home Office (2003b) Domestic Violence, Crime and Victims Bill London HMSO
Home Office (2000) The 2000 British Crime Survey for England and Wales London: HMSO
Hughes, H (1992) Impact Of Spouse Abuse On Children Of Battered Women Violence Update 1, August, pp. 9-11
Stark E and Flitcraft A (1996) Women at risk: Domestic Violence and Women's Health London: Sage
7.DOCUMENTATION CONTROL
Date approvedApproving Body
Version / 1
Consultation
Distribution:
/ Head Nurse/Matrons, Clinical Directors, Head of AHP for distribution to staffSupporting Procedure(s) / Guidance on the Assessment of Children in Need and Child Protection Procedures
Review Date / 2008
Category
Lead Executive / Director of Nursing
Author/Lead Manager / Karen Newham, Senior Nurse Child Protection
Further Guidance/Information / Karen Newham, Senior Nurse Child Protection
APPENDIX 1
DOMESTIC VIOLENCE PATHWAY
QUESTION ONEQUESTION TWO
Appendix 2
POSSIBLE INTERVIEW QUESTIONS
These are some questions that you may choose to ask to enable you to assess the risk to the patient and others in the home. They may all be used or a selection. You may want to add others that you feel are appropriate.
Suggested Opening
“I’m sorry if somebody has already asked you but I need to ask a few questions about your injuries. It is routine now for health care staff to ask about domestic violence when people attend with these types of injuries. This is because we now know how difficult it is for people to talk about their experiences and ask for help”.
Suggested Questions
- Is everything alright at home?
- Do you get on well with your partner?
- Could you tell me how you got these injuries?
- Do you ever feel afraid of your partner or other people in the home?
- Are you currently in a relationship where abuse is happening to you?
- Does your partner use drugs or alcohol excessively?
- If so, how does he/she behave?
- Has your partner ever ,
- Destroyed or broken things?
- Threatened or injured the children?
- Forced you to have sex in any form against your will with themselves or others?
- Emotionally abused you?
- Kept you a prisoner at home or withheld monies from you as a means of control?
- Would you like some support?
Consider the vulnerability of the adult and consider protection of any children using the Nottinghamshire Area Child Protection Procedures for guidance.
Consider any safety issues for vulnerable adults and refer to the Nottinghamshire Adult Protection Procedures.
Appendix 3
CONTACT NUMBERS
CHILDREN
City Social Services – Duty Social Worker – 915 2404 (Monday – Friday 8.30 – 4.30)
Out of hours and weekends – Emergency Duty Team – 915 9299
CountySocial Services – Duty Social Worker – 9175800 (Monday – Thursday 8.30 – 5.00, Fridays – 8.30 – 4.30)
Out of hours and at weekends – Emergency Duty Team – 917 5910
ADULTS
City Social Services - Duty Social Worker – 915 8885 (Monday – Friday 8.30 – 4.30)
Out of hours and weekends – Emergency Duty Team – 915 9299
CountySocial Services – Duty Social Worker – 915 5886 (Monday to Thursday 8.30 – 5.00, Fridays – 8.30 – 4.30)
Out of hours and weekends – Emergency Duty Team – 917 5910
For Additional Help Contact:
Karen Newham / Senior Nurse Child ProtectionNamed Nurse / 42921 / Bleep
80 6584 / D Floor, East Block
Stephanie Smith / Consultant Emergency Paediatrician
Named Doctor / 42320 / Bleep
80 6215 / Emergency Department
Andrew Dove / Consultant Emergency Department
Named Doctor / 41152 / Bleep
80 1024 / Emergency Department
SOCIAL SERVICES OUT OF NOTTINGHAMSHIRE
To contact Social Services Departments out of the Nottinghamshire area, ring Directory Enquiries and ask for the Social Services Department for the area where the child or adult lives.
Ring the number and ask for the Duty Team for children or adults (depending on the situation).
When you are put through, check it is the right Social Services office by asking them if they cover the area for where the child or adult lives before going into full details of your concern.
If it is not the correct office ask them which office you should contact.
DOMESTIC VIOLENCE SERVICES
All substance misuse services should have a copy of the Nottinghamshire Domestic Violence Forum (NDVF) Service Directory. Workers should also have a supply of NDVF credit card sized information cards to give to women. To obtain a directory or leaflets contact NDVF on 0115 962 3237.
Women’s Aid Advice Centre
Freephone 24 Hour Domestic Violence Helpline0808 800 0340
Text phone0808 800 0341
City Outreach Service(Agencies)0115 947 5257
Drop-in (Mon - Fri 9am - 5pm)
NottinghamCity
Amber House Women’s Aid Refuge / Outreach0115 927 8626
Women’s Support Group0115 927 8626
Central Women’s Aid Refuge / Outreach0115 960 7943
Women’s Support Group0115 934 8487
East Women’s AidRefuge0115 948 3794
Floating Support0115 934 8445
Roshni Asian Women’s Aid Refuge0115 948 3450
(for South Asian women)
Umuada Refuge / Outreach0115 979 4141
(primarily for African Caribbean women)
Nottinghamshire
Bassetlaw Women’s Aid Refuge01909 533 610
Outreach Service01909 500 522
Broxtowe Women’s Project (Agencies)0115 913 0196
Outreach project and Helpline0115 913 0521
Mansfield and Ashfield Women’s AidRefuge01623 420 652
Outreach Service01623 473 014
Midlands Women’s Aid Refuge0115 925 7647
Outreach Service0115 925 7647
Newark and Sherwood Women’s Aid Refuge01636 679 687
Roshni CountyOutreach Service0115 988 1414
(for South Asian Women)
ADDITIONAL SUPPORT
Emergency Accommodation for Women0115 911 0289
(16-25 single)
Imaani0115 847 0335
Temporary accommodation for African Caribbean and Asian
young women – 16-25 (but can take women aged up to 30 years)
ISAS01636 610 313
Incest and sexual abuse counselling service
Lesbian and Gay Switchboard0115 934 8485
Mon – Fri: 7pm-10pm
Nottingham Domestic Violence Forum0115 962 3237
For training, information leaflets, advice
Rape Crisis0115 941 0440
Children And Young People
Childline0800 1111
NSPCC0800 800 500
Number 280115 985 8308
Support and counselling service for child
survivors of sexual abuse
Saath: Saath0115 988 1414
Roshni Children’s Outreach Service
County and City Refuges: Children’s Outreach Services
Most of the County and City refuges provide outreach support to children which can be accessed by contacting individual refuges – see previous page for contact details.
DRUG AND ALCOHOL SERVICES
APAS0845 7626 316
(Alcohol Problems Advisory Service)
Compass Adult Drug Service0115 9114 490
Info and advice, drop In, outreach clinics
Compass Connect0115 9114 438
(for Black and Ethnic Communities)07900 814 304
Helpline (Mon 10 - 1pm, Thurs 1 - 4pm)0115 9114 489
Compass Outreach Service
Broxtowe07900 814 305
Gedling07900 980 145
Rushcliffe07900 980 146
Health Shop0115 947 5414
Services, information and support about
sexual health and substance use
Hettys01623 659 136
Confidential support for parents, carers, partners,
family and friends of drug and alcohol users
National Drugs Helpline (24 hours)0800 77 66 00
North Notts Alcohol and Drug Services01623 620121
The Maltings
Needle and syringe exchange
Nottingham Alcohol and Drug Team0115 941 8964
(John Storer Clinic)
Priory Clinic0115 969 3388
Residential and day care services
Sorted01623 633 510
Support for current and ex-drug users
Support0115 912 8011
Helpline (Mon – Fri 5pm – 10pm)07753 822 529
Support and information for carers of drug users
Women’s Drug Service01623 785 444
Text phone07887 556 149
Confidential support for women who use, have used, or are
at risk of using drugs
Children and Young People
Base 510115 952 5040
Centre for young people aged 12-25 years
Compass Young Persons Service0115 847 0445
Young people’s drug and alcohol service
Face It0800 587 7878
Support, advice and information to young people
at risk of using / already using substances
Stars Project0115 927 7992
Support for children aged 5-13 who are affected by the
substance use of someone close to them
W.A.M. (What About Me?)01623 635 326
Confidential support service for children and young people
who are affected by someone else’s substance use.
USEFUL CONTACTS AND DOMESTIC VIOLENCE SERVICES FOR BME WOMEN
Awaaz
Support Group for Asian Women with Mental Health Issues
Nottingham
Tel: 0115 9245555
Hadhari Nari Women’s Aid
Targets Asian and African Caribbean but provides refuge accommodation for all women
Derby
Tel: 01332 270101
Imaani
Temporary accommodation for Asian and African Caribbean women aged 16-25
Nottingham
Tel: 0155 8470335
Nai Zindagi
For Asian Women with Mental Health Issues
Nottingham
Tel: 0115 9483268
Roshni Asian Women’s Aid
Provides a safe house for women and their children surviving domestic violence, offering advice, support, information and counselling at their request.
Nottingham
Tel: 0115 9483450
Umuada Women’s Aid
Targets African Caribbean Women but provides refuge accommodation for all women
Nottingham
Tel: 0115 9794141
NATIONAL CONTACTS
Asian Women’s Resource Centre
108 Craven Park
Harlesden
London.
NQ10 8QE
Tel (general): 0208 9616549
Tel (advice line):0208 8383462
Belgrave Beheno Women’s Organisation
Provides a range of services for Asian women and girls in Belgrave and surrounding areas. Advice and information on benefits, health, housing rights, education, training and employment. Advice and support on domestic violence. Training courses, leisure and cultural activities.
14-17 Melrose Street
Leicester
LE4 6SA
Tel: 0116 2667673
Black Association of Women Step Out (BAWSO)
Works with black women who have experienced or are experiencing domestic violence
195 Newport Road
Cardiff
CF24 1AJ
Tel: 02920 437390
Chinese Information and Advice Centre
A UK Charity offering free legal advice and support to disadvantaged Chinese people living in the UK.
152-156 Shaftesbury Avenue
London
WC2
Tel: 0171 6923471
Commission for Racial Equality
The CRE is a publicly funded, non-governmental body set up under the Race Relations Act, 1976 to tack racial discrimination and promote racial equality.
Head Office
St. Dunstan’s House
201-211 Borough High Street
London
SE1 1GZ
Tel: 0207 9390000
Equal Opportunities Commission
The EOC is the leading equality agency working to eliminate sex discrimination in 21st century Britain.
Arndale House
Arndale Centre
Manchester
M4 3EQ
Tel: 0161 8381733
Federation of Black Housing Organisations
The FBHO is a membership body working with the black and minority ethnic housing associations, individuals and key partners to promote and work for a diverse, innovative and dynamic housing sector.
2nd Floor
1 King Edwards Road
London
E9 7SF
Tel: 0208 5337053
Jewish Women’s Aid (JWA)
Aims to break the silence surrounding domestic violence through education and awareness-raising programmes, and operates a refuge and freephone helpline.
PO Box 2670
London
N12 9ZE
Freephone helpline: 0800 591203
Enquiries: 0208 4458060
Kiran – Asian Women’s Aid
Provides safe, temporary accommodation for Asian Women and their children escaping domestic violence
Tel: 0208 5581986
Muslim Women’s Helpline