Managing Director
Carl has held a range of C-level roles in the USA, Japan, South Africa, Malaysia and, more recently, in Singapore.
With over 18 years of consulting and training experience, he has a highly successful track record in leading change programmes, directing large, complex projects and business operations in a range of environments and industries, including in financial services, healthcare, biotechnology, IT, consumer products and manufacturing industries.
For the past eight years, Carl has been primarily focused in consulting and training assignments with financial service companies throughout Asia in leadership, sales, strategy, project management and innovation initiatives.
Recent client projects including:
- training over 300+ private bankers in Singapore, Hong Kong and China on advisory skills
- developing a full scale competency assessment centre for a bank in Taiwan
- developing a full scale wealth management division for a leading bank in Vietnam
- conducting a series of business planning workshops for different business units for a regional bank
- facilitating board room strategy sessions for a global financial group
Recent financial services companies he has worked with include:
- UBS Wealth Management
- UBS Asset Management
- Goldman Sachs
- ANZ Bank
- Credit Suisse Private Bank
- Axa
- Allianz
- New York Life
- Prudential
Having lived and worked in five countries, Carl is very comfortable with teams of diverse backgrounds and experiences. Coming from a tri-cultural background, he is fluent in three languages (English, Mandarin and Bahasa Malayu) and has a working knowledge in Japanese.
Professional Experience /
2002 to
Present
macsimize Group
Managing Director / As the managing director of macsimize, Carl’s focus is to strategically build the business and strengthen the human capital consultancy solutions across industry and region. This includes accelerating the development of ‘practice leaders’ within macsimize.
Assignments completed include:
- Sales Training, Sales Management and Sales Teambuilding
- Leadership Mentoring and Executive Management Coaching
- Strategy Formulation
- Vision, Value and Goals
- Organisational Development Strategy and Change Management
- Customer Relationship Management Systems
- IT Strategy
- Benefits Realisation Programmes
- Call Centre Performance Improvement programmes
1997 to
Present
Incontech Group
Founder, CEO / Carl is the founder of Incontech, a business group comprising of several companies, with offices in Singapore, Malaysia, China, Indonesia and Japan. The businesses are in IT, distribution, consulting and healthcare.
Currently, the group has over 500 employees with an annual turnover of US$ 20 million.
2000 to
2001
DynaFront Sdn. Bhd.
Kuala Lumpur, Malaysia
Chief Executive Officer,
Board / DynaFront is an IT company that provides software solutions to the banking and insurance industries.
Recruited as CEO by GE Capital, as a part of a strategic investment into DynaFront. Commissioned to bring the company to “pre-IPO” stage, including grooming a senior management team.
Within 18 months, grew the business from US$ 500,000 in annual sales in Malaysia, to over US$ 5 million with projects secured in Korea, Japan, Taiwan, Hong Kong, Philippines, Thailand, Indonesia, Malaysia and Singapore.
1993 to
1997
Epitope Inc.
Oregon, USA
Director
National Accounts Manager
International Trade Manager / A publicly listed biotechnology company. Recruited to lead the commercialisation of biotechnology products. Launched a full range of biotechnology products in the North American market.
Established distributors in 18 countries, including two joint ventures in Japan and China respectively. Appointed director position for the Japanese joint venture.
Led strategic co-marketing projects with global partners, including Akzo Nobel and SmithKline Beecham.
1989 to
1993
Epistat Ltd.
Oregon, USA
Senior Consultant
Analyst / Management consulting firm specialising in technology transfers. Four years in various management consulting roles.
Projects were in a number of industries, including financial services, biotechnology, healthcare, IT, telecommunications and government.
Consulting responsibilities include market research, technology transfer, regulatory filings, competitive intelligence, business development, trade missions and business planning.
Board Experience /
Incontech Group (current)
A business group operating in five countries.
macsimize Group(current)
A leading HR consulting and training company with offices throughout Asia.
e-contech management Pte. Ltd. (current)
IT services company in Singapore.
Health On-line (current)
A mobile healthcare outsourcing company with operations in Japan and Malaysia.
Royal Mint Wealth Mgmt Sdn. Bhd. (2002 to 2003)
Joint venture with the Malaysia government, an independent financial advisory practice.
Enigma Solutions Pte. Ltd. (2001 to 2004)
A major IT consultancy specialising in financial services market, with offices in Perth and Singapore.
DynaFront Sdn. Bhd. (2000 to 2001)
IT company that provides software to banks and insurance companies, a GE Capital company.
Epitope K.K. (1994 to 1997)
Joint venture specialising in biotechnology products for the Japanese market.
Education & Accreditation
Education
Portland State University (1991)
Post-graduate Certification in International Marketing
Lewis & Clark College (1989)
Bachelor of Arts, Business Administration
Minor in Economics
Professional Appointments
President (current)
Wealth Management Association (Singapore)
Board (current)
American Academy of Financial Management (USA)
Board (current)
Institute of Certified eCommerce Consultants (USA)
Board (current)
American Academy of Project Management (USA)
Adjunct Professor (part-time)
Hong Kong City University (China)
Personal Interests
Actively plays in jazz and rock and roll bands. Enjoys basketball, soccer and most team sports. A weekend chef, for those that tolerate Italian pasta dishes with Indonesian flavours!
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Carl Thong11/8/2018