IMCOM G9

TouchTunes Contract

NAFBA1-15-D-0005

Guidelines

20 August 2015

Our mission is to deliver and integrate base support to enable readiness for a self-reliant and globally-responsive All Volunteer Army

Table of Contents

1. Introduction

2. Contract Procedures

3. “What to Do” for Procurement

4. Cash Collection

5. Maintenance

6. Profit Sharing Percentages

7. Payments

8. Reporting

9. Point of Contact Information

Contract NAFBA1-15-D-0005

Guidelines

  1. Introduction

The intent of this document is to provide a basic understanding of the interactive digital music services IndefiniteDeliveryIndefinite Quantity(IDIQ)contract with TouchTunes and the procedures for obtaining services, payments, and disputes. The document is based on the signed contract and the machines will be operated IAW AR 215-1 paragraph 8-5. ( Each shall be referred to if there is a discrepancy. This document will be update throughout the life of the contract to assist management in the procurement and maintenance of the services. Any questions not covered should be referred to the Army COR (Contract Officer Representative), David LaPradd, IMWR-BO, DSN 450-1340 or COM 210-466-1340, e-mail: .

The intent of the Touch Tunes contract (one base year and 4 options years) is to supply interactive digital music services for the continental U.S. (CONUS) and outside continental U.S. (OCONUS)locations and allows patrons to play songs for a fee (pay for play); provides activity/facility managers the ability to play background music; and additional services such as karaoke and photo services, in MWR activities. To maintain a revenue stream you must limit free play providing background music. You are charged for every song played. You must keep this in mind to prevent receiving a bill at the end of the month verses a revenue check. The base service is the digital music service and all other services may be added thereafter.

Appendix B contains a form that must be filled out and sent along with your PR and a copy sent to the COR. The form identifies the activity in detail to assist TouchTunes to do the set up and provides the COR verification of all machines, types, and locations operating under the contract. The PR for initial service should be RECEIVED by the supporting NAF Contracting Office by 1 October, 2015.

  1. Contracting Procedures

2.1 Army:

No Army entity outside of the NAFI Contracting Officer that issued this IDIQ contract may make changes to the contract. Request for changes will be sent to the Army COR for consideration.

IAW AR 215-1 paragraph 8-5: () “A 100 percent verification of all machines, types, and locations will be made by NAFI/entity personnel at thebeginning, end, or renewal of a contract.”

Therefore, for those currently using TouchTunes, because this is a new contract and incorporates new procedures, you must follow the same procedures as if you were procuring for the first time as well. If you fail to follow the outlined procedure to activate the service with the new contract, your current machines will shut off 1 October 2015. We will be sending the machines messages that will pop up daily letting you know that your service will be ending.

Funded purchase requests (PRs) will need to be submitted by individual location and routed to their supporting regional NAF Contracting Office. Each PR will need funding at the level of service desired for the entire year (1 September - 31 August). Invoices for the months of September and October, as applicable, will be sent to the servicing activity upon receipt of Appendix B.

For example if the location only participates in background music, there is a $14.00/month charge or $168 per year. This can be offset by turning off free play and allow the customers to choose and pay for their music they would like to listen to. However, those locations participating in additional services such as karaoke and/or wireless services will need to fund their PRs at a higher level per year to accommodate the possibility of additional charges each month.

An invoice will be generated and sent the servicing activity POC email address on the supplied form in Appendix B. The invoice amount will be equal to the cash collected in the jukebox. If monthly machine revenues exceed the monthly charges, no charges will be due and TouchTunes will send the revenue check to the servicing activity. However, if machine revenues do not exceed monthly charges, no revenue check will be sent and an additional invoice will be generated and sent to the servicing activity POCemail addresson the supplied form in Appendix B for any remaining amounts due.

Each PR should annotate the services desired by Contract Line Item Number(CLIN) (see Appendix A). Options of service include Digital Music Service, Background Music Service, Karaoke Services, Photo Booth Services, Wireless Service, and/or maintenance service PLUS travel costs.

If a location desires a new machine, the PR should reflect that information and funding as applicable.

A PR for subsequent year funding should be RECEIVED by the supporting NAF Contracting Office no later than 1September annually.

2.2Other DoD Services:

No entity outside of the NAFI Contracting Officer that issued this IDIQ contract may make changes to the contract. Request for changes will be sent to the Army COR for consideration.

Other services will follow their standard contracting procedures. Before your service is activated, a copy of the TouchTunes form must be sent to TouchTunes and the COR for the contract.

As with the Army services, funded purchase requests (PRs) will need to be submitted. Each PR will need funding at the level of service desired for the entire year (1 September – 31 August). Invoices for the months of September and October, as applicable, will be sent to the servicing activity upon receipt of Appendix B.

For example if the location only participates in background music, there is a $14.00/month charge or $168 per year. However, those locations participating in additional services such as karaoke and/or wireless services will need to fund their PRs at a higher level per year to accommodate for possible addition charges each month. I

An invoice will be generated and sent the servicing activity POC email address on the supplied form in Appendix B. The invoice amount will be equal to the cash collected in the jukebox. If monthly machine revenues exceed the monthly charges, no charges will be due and TouchTunes will send the revenue check to the servicing activityper month. However, if machine revenues do not exceed monthly charges, no revenue check will be sent and an additional invoice may be generated and sent to the servicing activity POCemail address on the supplied form in Appendix B.

Each PR should annotate the services desired by Contract Line Item Number(CLIN). Options of service include Digital Music Service, Background Music Service, Karaoke Services, Photo Booth Services, Wireless Service, and/or maintenance service PLUS travel costs.

If a location desires a new machine, the PR should reflect that information and funding as applicable.

2.3 Period of Performance

One base year, 1 September 2015 – 31 August 2016, and four option years.

2.4 Disputes

Any issue between an ordering entity (other than the NAFI that issued this contract) and the CONTRACTOR, which cannot be resolved without formal action by the Contracting Officer (e.g., delivery/task order, modification, final decision letter, termination action, etc.) will be referred to the Army COR, David La Pradd, IMWR-BO, DSN 450-1340 or COM 210-466-1340, e-mail: and the Senior Contract Specialists: Ms. Stacy Fagan PH: (210) 466-1446 FX: (210) 466-1489 EMAIL:

2.5 Pricing Schedule

This is a Firm Fixed Pricing contract. The Contract Line Item Numbers (CLIN) are listed in Appendix A of this document.

  1. “What to Do” For Procurement
  1. Identify your PR amount through cost of previous years or estimation based on the pricing of the CLINS in Appendix A.
  2. Input the PR into SNACS (Standard Non-Appropriated fund Contracting System)
  3. Attach the completed form from Appendix B to the PR within SNACS
  4. Route to your regional contracting office
  5. Send a copy of the completed form to the COR, David LaPradd (e-mail: )
  1. Cash Collection

Under no circumstance will cash boxes be emptied or serviced without an impartial observer.

Cash collections will be made at least once each week, unless sales are anticipated to be less than $50 per machine; for these lower sales, collections may be made twice a month. Collection figures will be furnished immediately after collections to the CAO prior to accounting close-out for the month. If additional collections are needed, the Director, FMWR determines the frequency based upon keeping accumulated receipts to a minimum; anticipated sales; risk factor for loss of receipts; insurance factor; collection costs in personnel and time; and interest earned on money deposited.

The collected cash will be recorded in the Daily Activity Report (DAR) in Department B2, General Ledger Accounting Code (GLAC) for income under “539 Amusement Machine Income” and expenses under GLAC “698 Vending Machine Income Sharing Expenses.”

  1. Maintenance

The contractor shall provide technical support for the music services from 6am - 1:30am Central Time (CT) with the exception of Federal Holidays. Limited support or on-call troubleshooting shall be made available during Holidays and hours that the help desk services are not available. The Help Desk number is

  1. Profit Sharing Percentage

The contractor will submit an invoice to each of the activities for the cash collected based on the electronic count of activity for each machine. No later than (NLT) than 15 days after receipt, the activity manager will submit 1) the invoice, a completed DD250 Material Inspection and Receiving Report, and 3) a copy of the original delivery order to Defense Finance Accounting Service (DFAS) for payment.

The CONTRACTOR shall provide a Profit Percentage back to the activity as per CLIN X014 (75% NET Profit). The payment shall be received by the 15th of each month (for the PRIOR month’s profit sharing percentage), via a check to the serviced activity.

The COR shall receive a roll up of all the locations on a monthly basis.

The COR shall receive a roll up of all the profit sharing payments on a monthly basis.

  1. Payments

If the cost of services exceeds the revenue generated, the contractor will invoice the receiving activity. The activity manager or designated authority will submit 1) the invoice, a completed DD250 Material Inspection and Receiving Report, and 3) a copy of the original delivery order to Defense Finance Accounting Service (DFAS) for payment. NLT than 15 days after receipt.

  1. Reporting

Management may obtain the reporting for the services from

To obtain a reporting account:

Fill out the request information and you will be contacted by TouchTunes to verify the required information.

The following are step by step instructions on how you access the reporting:

Opening Screen – Click “Dashboard”

Click the “Operator Dashboard”

Please input your “username” and “password” and click “Login”

This will take you to the TouchTunes Dashboard.

From here you will be able to do your operational maintenance, review your reporting, and account information.

  1. Point of Contact Information

For further information you may contact the Army COR, David La Pradd, IMWR-BO, DSN 450-1340 or COM 210-466-1340, e-mail: and the Senior Contract Specialists: Ms. Stacy Fagan PH: (210) 466-1446 FX: (210) 466-1489 EMAIL: .