Job Description and Person Specification (HR5)
Post Number: TD08013467 /
Job Description
School/Department: / Estates & Facilities
Post Title: / Car Parking Attendant
Please enter Level under appropriate Career Pathway / ERE / TAE / MSA / CAO / R.Nurse / Clinical
1b
ERE Category / Academic Posts / Non-Academic Posts
Academic
(mixed) / Research
only / Teaching
only / Enterprise / Education Development
Posts Responsible to (and Level): / Car Parking ManagerMSA3
Posts Responsible for (and Level): / None
Job Purpose: Tooversee parking of motor vehicles on University academic and residential campuses, and the use of the Visitors’ Car Park at Highfield, in line with University Parking Rules & Regulations. This full timerole involves welcoming visitors, liaising with staff, students and contractors, and issuing penalty charge notices to drivers parked in breach of parking regulations. Applicants should have a strong customer focus.
Key Accountabilities/Primary Responsibilities
  • To apply a detailed knowledge of Regulations for the Registration and Parking of Motor Vehicles and with car parking permits in use. To patrol the University Campuses to identify where vehicles are not appropriately parked and to issue penalty charge notices when vehicles are parked in contravention of the Regulations.
  • To welcome booked visitors to the Visitors’ Car Park on the Highfield Campus and ensure appropriate use of the facility. To accommodate visitors who are not pre-booked when space is available.
  • To review the condition of car parks, roadways & pavements (surfaces, lighting, signage, lining etc.) & report faults where necessary.
  • To set out and stowaway reserved parking cones and signs, as required.
  • To monitor the Pay and Display car park and ensure equipment is in good working order and report any faults.
  • To control event delivery and collection vehicles (as required).
  • To control event car parking.
  • To assist Security staff with responses to fire alarms/emergencies (as required).
  • To advise Security staff of any security concerns e.g. suspicious behaviour.
/ % Time
50%
20%
5%
5%
5%
5%
5%
5%
Internal & External Relationships: (nature & purpose of relationships)
Links with the visiting public and the University community regarding car parking. Operating as part of the Transport Team with an active roll in the delivery of the University of Southampton Travel Plan.
Special Requirements:
Strong customer focus.
Ability to deal effectively with challenging situations.
Any other task as requested by the Parking Manager.
Person Specification
Criteria / Essential / Desirable / How to be assessed
Qualifications, Knowledge and Experience: / Basic numeracy and literacy
Experience in a customer focussed environment / Experience of undertaking enforcement duties.
Experience in a similar role.
Familiarity with radio communication.
Use of electronic recording equipment. / Application form
Application form &interview
Planning and Organising: / Ability to give priority to booked visitors by interpreting spread sheet correctly.
Ability to identify when vehicles are parked in breach of Car Parking Regulations. / Assessment
at interview
Interview
Problem Solving and Initiative: / Experience of working
under own initiative. Able to adapt to unforeseen circumstances. / Application form &interview
Management and Teamwork: / To be able to actively participate in a team e.g. assist colleagues in our team. / Application form &interview
Communicating and Influencing: / Good interpersonal & communication skills. / Application form &interview
Other Skills and Behaviours: / Ability to remain calm if faced with conflict and respond to problems in a courteous manner. / Interview
Special Requirements: / Willing to work outdoors in all seasons. / Applicationform

Job Hazard Analysis Form - Appendix to Job and Person Specification

Please tick one of the following statements:

This post is an office-based job with routine office hazards e.g. use of VDU (if ticked, no further information needs to be supplied)
This post has some hazards other than routine office e.g. more than use of VDU / 

Please tick all those that apply, and put N/A if not applicable

Environmental Exposures / O* / F / C
Outside work / 
Extremes of temperature (e.g. fridge/ furnace) / 
Potential for exposure to body fluids ## / N/A
Noise (greater than 80 dba - 8 hrs twa) ## / N/A
Exposure to hazardous substances (e.g. solvents, liquids, dust, fumes, biohazards). Specify …………………………………………………………. ## / N/A
Frequent hand washing / N/A
Ionising radiation. / N/A
Equipment/Tools/Machines used
Food Handling ## / N/A
Driving university vehicles(e.g. car/van/LGV/PCV) ## / N/A
Use of latex gloves (note: prohibited unless specific clinical necessity) ## / N/A
Vibrating tools ( e.g. strimmers, hammer drill, lawnmowers) ## / N/A
Physical Abilities
Load manual handling. / N/A
Repetitive Crouching/Kneeling/Stooping / N/A
Repetitive Pulling/Pushing / N/A
Repetitive Lifting / N/A
Standing for prolonged periods / 
Repetitive Climbing i.e. steps, stools, ladders / N/A
Fine motor grips (e.g. pipetting) / N/A
Gross motor grips / N/A
Repetitive reaching below shoulder height / N/A
Repetitive reaching at shoulder height / N/A
Repetitive reaching above shoulder height / N/A
Psychosocial Issues
Face to face contact with public / 
Lone working / N/A
Shift work/night work/on call duties ## / N/A

O – Occasionally (up to 1/3 of time); F – Frequently (up to 2/3 of time); C – Constantly (more than 2/3 of time) ## denotes to HR the need for a full PEHQ to be sent to all applicants for this position.

FOR SCHOOL/SERVICE USE ONLY / ResourceLink Post Number
Which post does this job report to
Is this post a Line Manager? / Yes / No
If yes, which posts directly report into it? / ResourceLink Post Number
Post 1
Post 2
Post 3
Post 4
Post 5
Post 6
Post 7
Post 8
Please add additional rows as required

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