January 2018

Dear Parent/Carer,

All parents and carers should now be receiving letters/communications from the school via email, however if you are not please come into the school office or call to check your email address.

The Guardian Consultations will be held on the following dates from 3:30 – 7:30pm with each session lasting 10 minutes:

Tuesday 23rd January 2018

Wednesday 24th January 2018

To book a parent/guardian consultation please follow the steps below:

  • Select link from email that was sent to you by John Ball admin (this will be sent on Monday 8th January)
  • This will take you to a screen that asks you to create a new password (the password is to be 8 characters, include a capital letter and number)
  • Once created hit select new password
  • Login screen for Arbor will appear, enter password and hit the enter key
  • You will see a welcome to Arbor box, agree to the terms & conditions with a tick in the box on the bottom left hand side
  • Another box will appear to say ‘Terms Accepted’ - select OK
  • A verify account box will appear which will ask you to input your child’s date of birth, then select VERIFY
  • An ‘Account Verified’ box will appear - select OK

This will take you to the main Arbor screen. To the left you will see the information we hold on file for your child. In the middle of the screen under my consultations you will see Parents Evening 2018, please select this and continue following the steps below.

  • Select the red cross to make an appointment
  • Select your child’s *teacher and time slot you would like from the drop down list
  • Untick anyone that is NOT attending the meeting with you
  • Select book time slot

*Please note – We also have a French teacher (Madame Deane) and Music teacher (Mr Davis) who will be available for a meeting during this period. It is not mandatory that you see these teachers as these are optional appointments. If you do not see these teachers as an option to book, this means they do not teach your child.

To the right will be instructions/guidelines on how to use the system. Underneath this

section you will see a green box entitled My Meetings. If selected this will put a pdf of your

appointment into the bottom left hand side of the screen-which you can then select and

print.A red cross means that no appointment has been made; a green tick means that aappointment has been booked. If you need to amend an appointment select the green tick, this will then display the time slots that are available. Select the new time slot from the drop down list and then select Reschedule.

Please note the following points:

  • When you log on, the system will display only your own child/ren
  • You will only see time slots that are available and have not been already booked.
  • Other parents may be making bookings at the same time that you are using the system.

It is possible, though unlikely, that a time slot is displayed to you as available, but is then subsequently allocated to another parent. If you then attempt to book this time slot, it may not be available.

How Arbor Works

The Arbor system allows parents/carers to update/edit the information that the schools holds on your child/ren, this is located on the left hand side once you have logged in. Below is an explanation of each section and some do’s and don’ts.

Quick Actions

Currently as a school we are not using this section as we are slowing migrating functions onto Arbor but once this has been done you will be able to view and pay for the following:

  • Trips – shows any past or upcoming trips
  • Clubs – shows any after school clubs that your child has signed up to
  • Report Cards – currently this function will not be used by the school as we use a different system for reporting

View Student Details(green box)

If selected, this section will allow you to add or update information we hold for your child/ren i.e name, DOB, nationality etc. You can also add any additional/emergency contacts who are able to collect your child if you are unable to.

To add a new piece of information to the profile click on the green ADD button that is located on the grey banning on each main heading within this section.

Once in this section you may see a notice section at the top of the screen. This section flags any missing information we hold for your child/ren i.e no hearing/vision details held.

Below are the sections listed:

  • Students details= name, DOB,gender, religion etc. Please note Service child means that the parent/s are in the armed forces
  • Student contact details = Who the student lives with. Please DO NOT add any address details here as the system has already noted that the child lives with mum or dad or both
  • Family, Guardians & Contacts = Parents/carers of the child and who is allowed to collect the child if mum or dad were unable to do so
  • Mode of Travel to School = How the child gets to school i.e walk, bus etc

To update any of fields listed above click on the grey arrow located at the end of the line.

Meal Preferences & Dietary Requirements

This section lists their meal option at lunchtime i.e packed lunch or school dinner. School dinner is recorded as ‘meal hot’. Please ONLY use this to add dietary requirements which are for MEDICAL or RELIGIOUS reasons. If your request in neither medical or religious and is a preference, your request will be rejected.

Previous Schools

If you would like to update us with the previous school/s your child attended, please contact the school office and ask to speak with Vikki who will update this on your behalf. Any requests that are put through Arbor will be rejected.

Medical

Please only update any medical conditions or allergies that your child has. To update the Dr or surgery please contact the school office.

This now concludes the headings listed under View Student Details, we will now look at the remaining front screen when you log into Arbor.

Guardians of (child’s name)

This will list the name of the parents and also anyone who can collect the child on the parent’s behalf. You can click into your profile to update telephone number, address, email etc. Please do not update preferred method of contact. The school’s preferred method of contact is email. Any updates to the preferred method of contact will be rejected.

Notices / Agenda

This displays your child’s school day.

If you encounter any problems using Arbor please contact the main school office.

Kind regards

Julia McCrossen

Acting Head Teacher