Position Number:SD063
Title:Senior Business Support OfficerEconomic Development
Classification:Band 5
Department:Economic Development
Division:City Planning and Infrastructure
Reports to:Team Leader Economic Development
- Position Purpose
»Provide high level administration support to the Economic Development Department to assist the facilitation of business growth and employment opportunities across the Casey Cardinia Region.
- Key Responsibility Areas
»Provide efficient and comprehensive administrative support and coordination to the Economic Development department and the Casey Cardinia Business Group.
»Provide support for the management of the department’s communication channels with the business community including the Casey Cardinia region Facebook page, website and e-Newsletter.
»Ensure the Economic Development Department databases are kept up to date and develop and maintain ways of recording and assimilating information relevant to the department.
»Assist in organising, promoting and attending workshops, seminars and forums on issues relevant to business in the Casey Cardinia Region.
»Support the organisation and delivery of business development programs including: Casey Cardinia Business Breakfast series, Casey Cardinia Women’s Business Lunch, Casey Cardinia Business Awards and Business Coffee Club Series.
»Ensure project objectives are met by anticipating and managing potential and emerging issues.
»Influence events, promote ideas and keep abreast of new ideas, thinking and products.
»Through leadership and example promote Casey’s trademark behaviours: show respect, take responsibility, listen and respond, be positive, think things through
- Occupational Health & Safety Responsibilities
»Take reasonable care for the health and safety of yourself and others in the workplace.
»Ensure hazards, incidents, near misses and injuries are reported immediately.
»Support activities taken by the organisation to comply with OH&S legislation.
»Ensure only authorised, adequately trained staff undertake assigned tasks.
- Accountability and Extent of Authority
»Supervise resources, other employees and/or provide advice to or regulate clients; and/or give support to more senior employees.
»If prime responsibility is resource supervision, freedom to act is governed by clear objectives and/or budgets, frequent prior consultation with more senior staff and a regular reporting mechanism to ensure adherence to plans.
»If prime responsibility is to provide specialist advice to clients or to regulate clients, freedom to act is subject to close supervision or to clear guidelines. Effect of decisions and actions taken on individual clients may be significant but the decisions and actions are always subject to appeal or review by more senior employees.
»If prime responsibility is to provide direct support and assistance to more senior employees, freedom to act is not limited simply by standards and procedures and the quality of decisions and actions taken will often have an impact upon the performance of the employees being supported.
- Judgement and Decision Making
»Objectives of the work are usually well defined but the particular method, technology process or equipment to be used must be selected from a range of available alternatives.
»The work may involve problem-solving, using procedures and guidelines and applying professional or technical knowledge, or knowledge acquired through experience.
»Problems are occasionally of a complex or technical nature with solutions not related to previously encountered situations. The employee must analyse issues from different perspectives, draw conclusions from the information available and Identify and propose practical solutions to problems.
»Guidance and advice would usually be available within the time required to make a choice.
- Management Skills
»Skills in managing time, setting priorities and planning and organising work to achieve objectives in the most efficient way possible, within the resources available and within a set timetable.
»Ability to adapt behaviour to new situations, be resilient and maintain stable performance when under pressure or opposition.
»Where supervision is part of the job, understand and be able to implement personnel practices including those related to equal employment opportunity, occupational health and safety and training and development.
- Interpersonal Skills
»Gain co-operation and assistance from clients, the public and other employees and, where appropriate, supervise other employees.
»Establish and maintain relationships with people at all levels, listen to others, confirm understanding and recognise the importance of seeing things from others’ point of view.
»Ability to write reports and/or prepare external correspondence.
- Specialist Skills and Knowledge
»Specialists and employees involved in interpreting regulations require understanding of the underlying principles involved as distinct from the practices.
»Support employees require understanding of the role and function of the senior employees to whom they provide support, understanding of the long term goals of the unit in which they work, and appreciation of the goals of the wider organisation.
»All employees in this Band require:
- Understanding of the function of their position within its organisational context, including relevant policies, regulations and precedents.
- Ability to use the advanced features of the available digital tools relevant to the role.
- Inherent Physical Requirements
»Use a computer
»Communicate clearly
»Drive a vehicle
- Qualifications and Experience
»Completion of secondary education plus:
- a degree or diploma with little relevant work experience; or
- lesser qualifications with relevant work skills; or
- relevant experience and work skills commensurate with the requirements of the position.
»Driver's Licence which is valid to drive within Victoria.
- Conditions of Employment
Conditions of employment are as per the City of Casey Enterprise Agreement, Casey’s policies and procedures and the letter of offer.
Hours - The position is full-time worked on a 19-day/4-weeks arrangement.
Health Declaration - The preferred applicant is required to complete a Health Declaration form and return it to the Occupational Health and Safety Co-ordinator prior to commencement.
Transport – Employees must use Council vehicles for work-related travel whenever practical to do so. If employees use privately-owned vehicles for work-related travel Council recommends the vehicle be comprehensively insured and the insurance company notified that the vehicle is being used for work-related travel. If an employee using a privately owned, comprehensively insured vehicle for work-related travel is involved in an accident they may be eligible for reimbursement of the insurance excess. Vehicles not comprehensively insured will not be eligible for reimbursement.
Sick Leave - A medical certificate may be required for any absence and must be provided for sick leave exceeding three working days or absence on the working day before or after a rostered day off, annual leave or public holiday.
Multiskilling - Employees may be directed to carry out any duties consistent with theirskills, competence and training provided the duties do not result in de-skilling them.
Risk Management – Employees must comply with risk management policy and procedures.
Employment Status- The successful applicant must provide proof of permission to work in Australiaprior to commencement.
Probation Period - In accordance with Federal Government legislation, a six month Probation Period applies.
- How to Apply
»Applications to be submitted through the Casey website at (preferred), or email to in Word format.
»Applications are dealt with in the strictest confidence. Details contained in your application will not be conveyed to any person not directly connected with processing your application without your express permission.
»Following the nominated close date, short-listed candidates will be contacted by telephone. The remaining candidates will be notified via email if their application has been unsuccessful.