CATE 5314 Human Relations

Planning Matrix

Mini-lectures: 12

Forum discussions: 13

Papers (1 to 3 pages): 15

Quizzes: 3

Note: Course is designed for 15 weeks but may also be taught over 8 weeks.

Modules / Objectives / Ungraded / Graded
  1. INTRODUCTION TO HUMAN RELATIONS
2 weeks / Upon completion of this module, the student will be able to:
  1. Introduce yourself to the class in a discussion post. (FORUM DISCUSSION)
  1. Identify expectations for course including personal expectations for learning. (SYLLABUS QUIZ)
  1. Provide a working definition of human relations. (HUMAN RELATIONS QUIZ)
  1. Briefly describe at least five examples of human relations problems for the world, country and within the education system. (HUMAN RELATIONS QUIZ)
  1. Identify personal characteristics and behaviors that assist you in your relationship with others. (HUMAN RELATIONS QUIZ)
  1. Analyze whether human relations today are better or worse than in your parent’s generation. (FORUM DISCUSSION)
  1. Describe national issues affecting human relations in the U.S. and how you think they should be addressed. (SURVEY)
/ Resources:
  • Discussion rubric
  • Paper rubric
Mini-lecture: Meet Dr. Springer
Mini-lecture: Definition of human relations
Mini-lecture: Problems in human relations / Quiz: Syllabus & Course Info
Quiz: Intro to Human Relations (essay and multiple-choice questions)
Forum discussion: Students introduce themselves to one another
Forum discussion: Are human relations today better or worse than in your parent’s generation. Explain your answer.
Discussions throughout course will generally require 1 response and at least 1 response to another student.
Visit with the President Paper: Respond to a survey question along the lines of, “What would you tell the president about what you consider to be the worst problems and how you think they should be solved. (The answers inform Steve’s responses to students during the course.)(Survey?)
  1. SELF CONCEPT
2 weeks / Intro text will talk about the need for a positive self concept to assist others
  1. List and discuss your weaknesses and strengthsand how you are dealing with your weaknesses.(STRENGTHS/WEAKNESSES PAPER)
  1. Analyze how self-concept can change through experience and education.(FORUM DISCUSSION)
  1. Reflect upon how instructors/trainers can have a positive or negative effect on student self-image. (FORUM DISCUSSION, EFFECT ON SELF IMAGE PAPER)
  1. Describe how you plan to improve your self-image. (SELF-IMPROVEMENT PAPER)
/ Mini-lecture: Self-concept
Reading:
  • How to Deal with Worry and Anxiety- SS
  • Self-Analysis…What Do You Think of Yourself? -SS
/ Strengths/Weaknesses Paper: Discuss your personal strengths and weaknesses and how you are dealing with the weaknesses (1 page, Assignments)
Forum discussion: Analyze how self-concept can change through experience and education.
Forum discussion: Discuss the impact instructors/trainers have on self-image and what students have seen as the result.
Instructor Effect on Self ImagePaper:Reflect upon how instructors/trainers can have a positive or negative effect on students’self-image. (1 page, Assignments)
Self-Improvement Paper: Describe how you plan to improve your self image. (1 page, Assignments)
  1. MOTIVATION
1 week / How do we improve personal and collective motivation in the workplace?
  1. Describe factors that personally motivate you to do your best work.(FORUM DISCUSSION)
  1. Analyze the moral levels suggested by Kohlberg and relate that to motivation.(MORAL LEVELS AND MOTIVATION PAPER)
  1. Identify how one’s source ofmotivation may positively affect goal setting in the workplace.(FORUM DISCUSSION)
/ Readings:
  • Begin reading and reviewing Bransom’s book Coping With Difficult People
  • Kohlberg’s levels – looking for a source
  • Motivation -SS
  • Factors that Motivate Me -??
Mini-lecture: General motivation,moral levels and factors that motivate you / Forum discussion:What motivates you to do your best work?
Moral Levels and Motivation Paper: Analyzehow moral levelsrelate to motivation. (1 page, Assignments)
Forum discussion: Is motivationinternal or external or both?
  1. COMMUNICATION
2 weeks / How does positive communication impact individuals and the workplace?
  1. Reflecton the importance of understandingverbal and nonverbal messages.(WORKPLACE COMMUNICATION PAPER)
  1. Identify “turnoffs” in communication. (FORUM DISCUSSION)
  1. Identify methods to improve active listening. (ACTIVE LISTENING PAPER)
  1. Reflect on ways to handle tense communication in the workplace. (ACTIVE LISTENING PAPER)
/ Mini-lecture: Communication in the workplace and in the homeenvironment
Reading: Continue reading and reviewing Bransom’s book paying particular attention to how to deal with negative communication / Workplace Communication Paper: Describe the worst example of communication you have seen in the workplace.
Forum discussion: What is your view of turnoffs in communication and tense communication?
Active ListeningPaper: Describe methods to improve active listening and reflect on ways to handle tense communication in the workplace. (2 pages, Assignments)
  1. STRESS IN SOCIETY
2 weeks / How does stress affect our lives and relationships?
  1. Describe effects of stress in the workplace in regards to behavior and violence. (FORUM DISCUSSION)
  1. Identify effects of stress on the human in the mental and physical sense. (FORUM DISCUSSION)
  1. Describe ways to handle stress in job interviews and workplace interactions. (STRESS REDUCTION IN THE WORKPLACE PAPER, STRESS REDUCTION IN JOB INTERVIEWS PAPER)
/ Reading:
  • Continue reading Bransom’s book to prepare for discussions
  • Personal Stress – will provide link to article
Mini-lecture:Stress in society and implications on health and workplace violence / Forum discussion: problems of mental and physical stress in the 21st century and their effect on the workplace as well as yourself
Stress Reduction in the Workplace Paper:how to reduce stress in your personal workspace (1 page, Assignments)
Stress Reduction in Job InterviewsPaper:how to deal with stress in a job interview (1 page, Assignments)
  1. GROUP BEHAVIOR
2 weeks / How do we learn to work together?
  1. Identify sources of group conflict in the work world.(FORUM DISCUSSION)
  1. Reflect on causes and prevention of workplace violence. (WORKPLACE VIOLENCE PAPER)
  1. Identify issues related to bullying in the workplace.(FORUM DISCUSSION)
  1. Reflect on political correctness and implications for group behavior.(POLITICAL CORRECTNESS PAPER)
/ Mini-Lecture: Conflict in the workplace, bullying, and political correctness
Readings: Continue to review Bransom’s book / Forum discussion: “Sherman tanks” and “balloons”
Workplace Violence Paper:causes and ways to prevent workplace violence (1 page, Assignments)
Forum discussion: dealing with bullying in the workplace
Political Correctness Paper:political correctness and the implications for group behavior (1 page, Assignments)
  1. COUNSELING SKILLS AND METHODS TO ASSIST OTHERS
2 weeks /
  1. Given a brief counseling case study, identify the theory used by the counselor and the origin of that theory.(COUNSELING THEORIES QUIZ)
  1. Reflect on what counseling theories may be useful in crisis situations, long term issues and within your workplace.(FORUM DISCUSSION)
  1. Analyze resources you and your organization have that can be useful in assisting others. (FORUM DISCUSSION)
  1. Develop your personal method or theory of how you would assist a student or employee in the event of a crisis or human relations issue. (DEFUSING CRISES PAPER)
/ Mini-Lecture: Eclectic Counseling Theory
Mini-Lecture: Directive Counseling Theory
Mini-Lecture: Nondirective Counseling Theory
Reading:
  • Continue reading Bransom’s book to prepare for discussions
/ Counseling Theories Quiz: 10items regarding counseling theories.
Forum discussion: Discuss the type of counseling most useful in crisis situations, long term issues and within your workplace.
Forum discussion: Discuss the resources you have at your place of employment that can help staff cope with problems.
Defusing a Crisis Paper: Critically review howBransom’sbook assists the reader in helping defuse a crisis or solve human relations issues.Adapt your own personal method or theory of how you would assist a student or employee in the event of a crisis or human relations issue. (3 pages, Assignments)
  1. ETHICS
1 week / Learn how to treat persons as you wish to be treated.
  1. Explain why ethics remains a “split” in current society. (ETHICS PAPER)
  1. Describe behaviors that are indicative of sexual harassment. (SEXUAL HARASSMENT PAPER)
  1. Analyze ethics in relation to leadership positions in any organization. (FORUM DISCUSSION)
/ Mini-Lecture: Ethics / Ethics Paper: Explain why ethics remains a “split” in current society. (1 page, Assignments)
Sexual HarassmentPaper: Describe at least 5 behaviors that are considered possible sexual harassment. (1 page, Assignments)
Forum discussion: Ethical violations and leadership positions
  1. CONCLUSION
1 week /
  1. Identify topics that were helpful. (PERSONAL CHANGE PAPER)
  1. Analyze personal changes in the course. (PERSONAL CHANGE PAPER)
/ Student personal notes and materials / Personal Change Paper: Based upon readings in Bransom’s books, identify topics that were helpful and analyze any personal changes, if any, in the course.

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