CORRIGENDUM No. I

Ref: IGL/ND/C&P/CM14729 23.03.2018

SUBJECT: ENGAGEMENT OF AGENCY FOR CALL CENTRE OPERATIONS FOR DOMESTIC PNG CUSTOMERS IN NCT OF DELHI & NCR

Dear Sir,

The subject tender no.IGL/ND/C&P/CM14729 dated 15.03.2018 is modified to the following extent:

  1. In ITB page no. 19 clause no. 7.0 Earnest Money Deposit may be read as :

EarnestMoneyDepositbywayofDemandDraft/BankGuaranteefromany Nationalised/ScheduledBankforbidbondasperproformaatAnnexure-IVofthe tender documentshallbesubmittedalongwiththebidforRs. 15,00,000/-(Rs. Fifteen Lacs only) favouringIndraprastha GasLimited,New DelhitobeenclosedinPart-1 (Unpricedbid). TheBankGuaranteeshouldinitiallybekeptvalidupto60daysbeyondthe period ofbid validity.

TheEarnestMoneyDepositsopaidwillberefundedtotheunsuccessfulbiddersafterthe awardofwork.

TheEMDisliabletobeforfeitedinfullorinpartatthediscretionofthecompany,shoulda bidderwithdrawhisbid afteropeningof thebids or fails toundertakethejob,ifawarded.

The firms registered with NSIC, MSME as Micro & Small Enterprises, under its single point registration scheme are exempted from furnishing bid security, provided they are registered for the items/ services they intend to quote and subject to their enclosing a copy of latest and current registration certificate along with their bid.

  1. In ITB page no. 19 clause no. 5.0 SITE VISIT & Page No. 24 clause No. 23.0 Techno-

commercial- Examination of Bids stands deleted.

  1. Bidders are requested to submit the cost break up the salary of the deployment manpower as per enclosed Annexure I.

All other terms & condition of the subject tender documents remain unaltered.

Please submit this corrigendum–Iduly sealed & signed along with your offer as a token of acceptance to the same.

Sr. no / Components / Operation Manager / Team Leaders / Supervisor/ Trainer & Auditor / MIS
No. of person
1 / Basic wage/salary
2 / HRA+ Others
3 / PF(@ 13.15% of basic)
4 / ESI/Insurance Cover (ECI+GAP)@4.75% on item no.1 & 2
5 / Total
6 / Minimum Bonus
7 / Leave encashment
8 / Gross Salary

COST BREAKUP OF SALARY