ROLE DESCRIPTION
ROLE: / Volunteer Van Driver’s Assistant
REPORTS TO: / Donation Centre Supervisor
ACCOUNTABLE TO: / Retail Area Manager
/
The Sara Lee Trust
The Sara Lee Trust provides essential support and care to local people who are living with cancerand other life threatening conditions as well as to their families and carers. The Trust is also the dedicated provider of these services for the patients of St Michael’s Hospice and the Rye, Winchelsea and District Memorial Hospital. Apart from a small, but important, grant from Hastings & Rother NHS (Clinical Commissioning Group), the Trust is totally reliant on donations and fundraising activity to fund its operations.
Volunteer support is critical to the Trust. Without the support of the many volunteers who assist in so many ways, the Trust would simply not be able to deliver the care it does, and to the extent that it does.
ROLE SUMMARY
To support the success of our charity shops and their ability to generate income for the Trust through the supply of appropriately prepared donated goods. The Volunteer Van Driver’s Assistant will assist the Retail Van Driver in undertaking the deliveries, collections and stock transfers for the Sara Lee Trust (SLT) Shops, including assisting with house clearances and waste disposal.
To assist the Van Driver with:
- Moving goods (including furniture) between the Donation Centre and individual shop locations;
- Undertaking the collection of donated goods including furniture from customers own homes;
- Delivering furniture that has sold in the shops to the customer’s home
- Collecting waste from individual shops and delivering to the Donation Centre or taking to the Local Authority Refuse Site;
- Participating in new shop openings and shop refurbishment/refits;
- Maintaining the distribution vehicles(s) in safe and good working order
Other Responsibilities
To:
- Liaise directly with the Donation Centre Supervisor regarding all aspects of the volunteer role;
- Undertake and complete all training required for the role;
- Develop good relationships with shop management teams and with the general public;
- Adhere to organisational policies and procedures at all times;
- Ensure all donors are thanked and feel valued for their contribution;
- Promote public understanding of the work of the Sara Lee Trust and the importance of raising funds through the shops highlighting the difference it makes;
- Participate in one-to-one support with the Donation Centre Supervisor;
- Attend and share own thoughts and ideas at volunteer meetings;
- Carry out all duties courteous and professional manner;
- Be well presented at all times.
Health & Safety
To:
- Ensure the health and safety of donors, staff and fellow volunteers by following donation centre procedures and identifying hazards;
- Maintain a constant awareness of health, welfare and safety issues affecting self, colleagues and donors reporting any potential risks, accidents, incidents or near misses in line with organisational policies and procedures;
- Abide by all Trust Health and Safety Policies and Procedures;
- Be aware of and comply with the Fire Regulations within the Donation Centre and on board the Trust distribution vehicles.
Last reviewed: June 2017