Updated 17/03/2016
Safeguarding
Adults
The Safeguarding Adults Team
Ryecroft Hall
Manchester Road
Audenshaw
M34 5ZJ
Tel: 0161 342 5217 / 5229 / 5243 Monday to Friday during office hours
Tel: 0161 342 2222 Outside office hours
Website: www.tameside.gov.uk/socialcare/adultabuse
Adults may be harmed or taken advantage of by those in a position of power over them. Every adult has a right to:
· A life free of fear
· Be treated with dignity
· Have their choices respected and not be forced to do anything against their will
Who may be at risk of abuse? - many adults over the age of 18 rely on other people to help them in their day to day living. This may be due to illness, disability or frailty. They may be at risk from people they know such as a relative, friend, neighbour or paid carer, or, less frequently, by a stranger.
Abuse may occur anywhere including in their own home, in care homes or in day care centres or hospitals.
What can you do if you suspect abuse? if you know of a worrying situation, please do not ignore it. You can contact the Safeguarding Adults Team on any of the numbers above to report your concerns or for more information. You do not have to give your name and any information you give to us will be treated confidentially. We will always respect the wishes and feelings of the adult at risk.
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Children
The Public Service Hub is an important new development within the overall strategic vision to radically reform public services in Tameside to improve outcomes for families and residents as well as tackle issues of increased demand.
The Public Service Hub is a pooled resource from across a range of services, bringing together skills, expertise and knowledge that will:
· Identify and respond to risk of harm
· Prevent escalation to complex dependency
· Support people to live well and be self-reliant
The Hub will act as the vanguard of the reform of public services in the borough and is intended to be a step-change in the way we work and deliver services.
The Public Service Hub team are competent, skilled and sufficiently experienced to provide an appropriate response. The team will still need to call upon specialist input and support as required for example, children’s social care and mental health.
The Single Point of Contact is via telephone 0161 342 4101. There is no email access.
The Public Service Hub will operate:-
8.30am to 5.00pm Monday to Wednesday
8.30am to 4.30pm Thursday
8.30am to 4.00pm Friday
For emergency contacts outside of these normal working hours the Out of Hours Service should be used, on 0161 342 2222.
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