Job Title:Human Resources Generalist

Responsible to:Head of Human Resources

Responsible for:The direct delivery of HR services to both management and staff within MQI.

Reports to:Human Resource Manager

Objective:To deliver an effective and efficientHR Service to all levels of staff at Merchants Quay Ireland, applying a consistent and professional approach on all related matters and participating fully as a member of the HR Team.

Main Responsibilities:

HR Service Delivery

  • To provide a HR service to the organization to include:
  • recruitment and selection,
  • managing joiners and leaver processes
  • administering the performance management system
  • probation process
  • payroll administration
  • general administration of the benefit schemes in operation for staff e.g. Pension, Travel Taxsaver, Bike to Work Scheme
  • Manage the HR work related to services/HR functional work for which the HR Generalist is responsible for
  • To provide support and advice in line with best practice to all levels of staff on organisational policies and procedures including employee handbook
  • Work closely with the HR Business Partner to prepare, develop and administrate HR company policies and procedures
  • Manage all aspects of time and attendance, including sick and annual leave providing advice and support to staff at all levels for the same
  • Responsible for developing/maintaining a comprehensive system of HR records on Salesforce and to provide information/reports from the system as required; To participate in the development and implementation of the HR system requirements
  • To deal with the day-to-day queries that arise relating to e.g. terms and conditions, entitlement to leave, etc.
  • To research, prepare and maintain all relevant HR Metrics for the HR Department
  • To follow up all fixed term/specified/temporary staff contracts in relation to the renewal of such contracts
  • To work with the HR team in taking responsibility for delivery the HR Operations action plan
  • Work closely withHR Manager and HR Business Partner to ensure consistent service delivery at all times
  • Constantly consider ways of adding value or improving processes and the work that HR delivers
  • Supervise interns, work experience placements, graduates who are assigned to the HR Department.

Recruitment

  • To provide administrative support in relation to the recruitment and selection process from advertising to appointment of staff in accordance with HR Polices & Procedures

Employee Relations

  • To provide support to the HR Business Partner with regards to grievance and disciplinary issues and procedures
  • To lead and manage grievance and discipline issues in line with company policy during periods of high volume case load

Induction

  • To continually develop an effective induction programme for new starters to incorporate company introduction, systems training and the develop of manuals to aid induction
  • Delivery of HR induction to new employee

Training and Development

  • To support the HR Business Partner with all matters related to training and development of Supervisors and Team Leaders with regards to HR policies and procedures.

HR Initiatives

  • To undertake best practice HR projects either independently or with the HR Business Partner

Health and Safety

  • To provide administrative support on all matters related to Health & Safety in the organization
  • To observe all company and statutory Health & Safety regulations reporting any risks or hazards which affect individual or group health and safety.

Examples of HR Functional Work which will be divided among the team include:

  • Community Employment Scheme
  • Supporting the HR Business Partner with weekly CE Supervisor meetings and Weekly CE Payroll Notes
  • Responsible for CE Recruitment for the organisation from initial contact, advertising, interviewing through to offer stage
  • Graduate Recruitment
  • Student Placements
  • Administration of the Garda Vetting Process
  • Volunteers
  • Responsible for ensuring that the service requirements for Volunteers are met and for liaising with Team Leaders in this regard
  • Being the point of contact for people who are interested in volunteering with the organization and for liaising with external volunteer organizations
  • Ensuring that Volunteers receive appropriate induction training and to maintain contact with them
  • Responsible for updating the volunteer section of MQI’s website
  • Identifying initiatives with regard to developing the volunteer roles within MQI and involvement in overseas volunteer schemes.

PERSON SPECIFICATION

The ideal candidate for this post will have:

Knowledge, Skills and Abilities:

  • Be a performance driven individual who works well within a team setting
  • Has the ability to view Human Resources in the wider organizational context
  • Strong interpersonal and communications skills with the ability to influence people at all levels
  • Proven ability to provide a HR Service to staff at all levels within the realms of HR Knowledge, Experience and Employment Law
  • Ability to manage high workloads and conflicting priorities
  • Very organized, detail oriented, focused on execution with a high sense of urgency
  • The ability to develop and maintain relationships with staff members at all levels
  • Strong IT Skills, Microsoft Skills, Knowledge of HR Salesforce System would be advantage.
  • Experience of working across different services/departments with the ability to adapt to changing environments would be an advantage

Education and Experience

  • Relevant third level qualification in HR
  • CIPD membership desirable
  • Minimum of 1 year HR Generalist experience essential
  • Experience of IR and a thorough knowledge of Employment Legislation and its application is essential

While services and HR functional work will be divided across the team, management reserve the right to change work responsibilities to provide a more efficient and effective service and for personal development and knowledge of the business.

As this is a new job description/role management reserve the right to amend this document to meet operational requirements.

This Position is subject to Garda Clearance

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