The Initial Idea
- To develop our own talent
- To focus on our succession planning
- To give back to the industry
- To invest in young people
The Overview
The aim of this programme is to give an opportunity to an individual(s) to be fully trained in the Finance Department. The placement will last 24 months whereby candidates will be given the opportunity to spend 6 months in each of the main sections.This will ensure that they understand each of the specific areas, and that by the end of the two years they will have an all rounded experience.
The performance of the apprentice will be monitored through 1-2-1’s, a personal training record and personal development plan and will have a mentor figure in the department to go to for advice. However not withstanding that all of the department will potentially be called upon to be a role model for the apprentice, but mindful that they treat the individual with respect and not palm off less interesting tasks to avoid them. Both Financial Controller and Assistant Financial Controller would meet separately with the apprentices to ensure each individual is making the most of their time within the department.
In line with the probationary period for full time colleagues the apprentices would need to complete a 4, 8 and 12 week review with their mentor figure. They would also complete a separate probationary period relevant to their training provider (i.e. 6 weeks); therefore there would be a total of four recorded assessments to check that the candidates were on track to passing their probation and to highlight any areas of concern.
There will be SMART objectives set during their time (SMART objectives at month 1, 3 6 and 12) with a final project for the last objective at the end of the year, i.e. a case study based on their experience within the department, with suggested improvements.
To attach to this document:
-Training Schedule
-List of general SOPs
-Individual departmental training
-Personal Training Record
-Personal development plan
The Interviews / Selection process
The Human Resources department will communicate to the training provider the vacancy and will then shortlist the candidates.
These candidates will be invited for two short interviews with the Assistant Financial Controller and the Human Resources Manager (one after each other). The content of the interviews will be based on behavioural questions.
The successful candidates after this stage will then be invited for an assessment day. They will be tested on general Excel and Word, email and letter writing and a short presentation.
The successful candidate will be invited to meet the Financial Controller and the General Manager.
The Programme Overview
- First Day – Welcome Day
- 1 -4 month – Income Audit Training
- 4 – 10 month – Accounts Receivable training
- 10 – 12 month – Purchasing Training
- 12 – 17 month – Accounts Payable Training
- 17 – 22 month – Cost Control Training
- 22 – 24 month – General Cashier Training
The Schedule
Day 1
- Welcome Day –modules to include:
- Key facts and values of the Hotel
- Did you know
- Departmental overview and key facts
- Executive Committee
- SOPs
- PTR
- PDP
- Acceptable Use
- Fire Training
- Manual Handling
- Departmental / Hotel Tour
Day 2
- Overview and expectations
- Short induction with each individual in Finance.
Day 3 –
- Start Income Audit Training
Department specific training;
For each area the candidates would receive specific training for a period of time, there would also be a series of tests and hurdles for which the apprentice would need to complete in order to move on to the next stage:
Income Audit
By the end of this period the candidate will be able to:* Reconcile Hotel Revenues
*Process and check allowances
*Produce accurate daily reports
*Provide coverage for the Income Audit position
Accounts Receivable
By the end of this period the candidate will be able to:*Process the daily ledger input
*Reconcile Credit Cards
*Produce invoices
*Keep control on credit periods
*Answer queries from other departments and clients
*Discuss and chair the monthly credit meeting
*Reconcile balance sheet accounts relevant to Block 1
*Assist in the year end procedures relevant to Block 1
*Assist in the audit preparation for the financial year (parts relevant to Block 1)
Purchasing
By the end of this period the candidate will be able to:*Understand the Purchasing system of the Hotel
*Understand the function of general and food purchasing
*Understand the process of receiving and storing of goods
Accounts Payable
By the end of this period the candidate will be able to:*Match supplier invoices with relevant purchase orders
*Post invoices to the correct general ledger codes
*Prepare payments
*Reconcile travel agents commissions
*Close month end procedures according to departmental deadlines
*Answer queries from other departments and suppliers
Cost Control
By the end of this period the candidate will be able to:*Match supplier invoices with relevant delivery notes
*Prepare functions' costing
*Prepare daily/monthly reports
*Do the monthly stock take and sales mix
*Understand the process of Menu generation
*Understand the process of Food & Beverage forecasting
*Reconcile balance sheet accounts relevant to Block 2
*Assist in the year end procedures relevant to Block 2
*Assist in the audit preparation for the financial year 2014/2015 (parts relevant to Block 2)
General Cashier
By the end of this period the candidate will be able to:*Do the daily banking
*Carry out monthly float counts
*Coordinate cashiers for functions
*Carry out at least two spot checks on floats throughout the period
*Reconcile the balance sheet accounts relevant to this position
The Assessment
The candidate(s) will be assessed through the tasks given in each block. The candidate(s) will only be able to move on to the next block once the given tasks are fully completed and proper coverage can be provided for the role trained in. If the tasks given are not finished within the given period the candidate will be given an extension of not more than 1 month to complete the tasks.
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