The Department of Human Services (DHS) Is Looking for Contractors with Recent Classroom
The Department of Human Services (DHS) is seeking individuals and/or agencies to contract with to train new and experienced DHS workers in curricula developed by DHS. To be considered for a contract, a potential provider must:
·Have training experience
·Have knowledge of and experience with the use of Bridges, a software application used by DHS. Bridges primary goals are to improve service delivery and to reduce workloads by replacing DHS separate and disparate automated systems with a single integrated service delivery system. More importantly, Bridgesenables DHS staff to provide more timely, accurate and comprehensive delivery of services.
·Be knowledgeable about one or more of the following programs within DHS:
*Medicaid
*Child Day Care Assistance
*Cash Assistance (State Disability Assistance and Family Independence
Program)
*Long Term Care Medicaid
*Self Service Processing Center (SSPC) online application processing for
Food Assistance and State Emergency Relief
*State Emergency Relief (SER)
*Registration Support Services (RSS)
The training classes require providers to travel to training locations and, depending on distance and the length of the curriculum will require overnight stays of up to 6 consecutive nights.
Providers are reimbursed for travel expenses at State rates. Travel costsshallinclude mileage, meals, and lodging, DHS shall reimburse the Contractor at State of Michigan (SOM) premium established rates or the Contractor’s usual travel reimbursement rate for employees, whichever is less. Current SOM premium rates may be obtained at the following website:
The Contractor cannot charge DHS more for a provision of service than is charged to other entities for whom the Contractor provides services.
Providers who are awarded a contract are not guaranteed to receive training assignments, but will generally receive 2 weeks notice of the offer of an assignment. All new providers who are selected to provide services will be expected to attend a week long (5 day) orientation training prior to providing services if an OTSD orientation has not been completed in the last 180 days.
Attendance at orientation training will be reimbursed at $25 per hour.
Training will be reimbursed at a rate of $35.00 per hour. A training day shall not be fewer than six (6) hours of instruction, with a lunch break of (1) hour fifteen (15) minutes and an afternoon and morning break of fifteen (15) minutes each.
If you are interested in providing training for DHS and have the required credentials, please complete the attached application below and submit it by e-mail as indicated Selected potential providers may be required to perform a short training demonstration before a contact is issued.
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APPLICATION to Provide DHS Training Services
Applications should be completely filled-out to be considered for a contract.
Please return your application by E-mailto Ruth Barnhill
Name:
Agency/Business Name (if applicable):
Mailing Address:
City: State: Zip Code:
Phone with (area code): Cell:
E-mail Address:
I am willing to travel and provide training classes in the following counties:
NOTE: If you are available to provide training in all counties, please indicate “statewide”
1. Please describe your training experience:
2. Please describe your Bridges Experience:
3. Please check the box next to the program(s) in which you have experience and/or
knowledge.
□New Eligibility Specialists/Family Independent Specialist (ES/FIS) Staff Training:
4 weeks
This 4 week course shall be for newly hired Eligibility Specialist/Family Independence Specialist staff for a four week instructor-led training session that focuses on developing and practicing their knowledge and skills in order to apply DHS policy and make eligibility determinations for DHS assistance payments programs as listed above.
Describe your experience and/or knowledge of the programs (below):
□Long Term Care (LTC) Training:
5 days
This 5-day course is designed to help (new or seasoned) staff learn how to process cases for clients who may have L/H eligibility (clients who have been admitted to a Long Term Care facility and/or hospital). Staff will also learn how to process Initial Asset Assessments (IAA) in Bridges, and the interim procedures that should be followed to handle MA requests when an IAA was processed prior to Bridges conversion. The course also provides advanced instruction on processing asset information in Bridges, including how to record trusts and annuities, and how to indicate that asset divestment has occurred. Finally, students will have the opportunity to process Long Term Care cases in class, directly from their caseload.
Describe your experience and/or knowledge of this program (below):
□Self ServiceProcessingCenter (SSPC) and State Emergency Relief (SER)
SSPC/SER Training for new workers:
3 weeks
This 3 week classroom training shall consist of training to newly hired Eligibility Specialist staff for a three week instructor-led training session that focuses on developing and practicing their knowledge and skills in order to apply DHS policy and make eligibility determinations for FAP and SER programs.
Describe your experience and/or knowledge of this program (below):
□Registration Support Services (RSS) Training:
2 days
This 2 day classroom training shall consist ofBridges training for(new or seasoned) registration support specialists with an emphasis on understanding policy, Bridges data entry, and business processes including inquiry, application registration, file clearance and case transfer.
Describe your experience and/or knowledge of this program (below):
□Eligibility Specialists/Family Independent Specialist (ES/FIS) Transition to Case Manager Training:
3 days
The 3 day classroom training is designed for experienced ES staff that has been promoted to FIS. Emphasis is on all policy/procedures related to applicants for Cash assistance (Family Independence Program) and CDC Child Day Care Assistance.
Describe your experience and/or knowledge of this program (below):
□Management Training (MGT):
1 dayor webinar format
Management Training for Assistance Payments Supervisors/General Services Program Manager and Family Independence Managers
Thiscourse is to assist new and/or experiencedmanagers in the daily work of reviewingand analyzing reports, performing case reads within Bridges, caseload balancing, third party reviews and managerial workload balancing.
Describe your experience and/or knowledge of this program (below):