PERSON SPECIFICATION

JOB TITLE: Community Matron

DEPARTMENT:Unplanned Care Service

ESSENTIAL / DESIRABLE / Method of assessment
A = application
I = interview
T = testing
Qualifications
Relevant clinical qualification to degree level or equivalent / x / A/I
Evidence of continuing professional development / x / A/I
Teaching and Assessing qualification / x / A/I
Comprehensive understanding of care of older people/palliative care/long term conditions with supporting course / x / A/I
Nurse Prescribing / x / A/I
Highly-developed relevant specialist knowledge developed through training and/or experience / x / A/I
Experience and Knowledge

Substantial experience in providing complex packages of care, and managing changing clinical conditions of patients

/ x / A/I
Sound understanding of NHS reforms and developments / x / A/I
Experience and knowledge of primary care / x / A/I
Experience of managing delegated budget / x / A/I
Experience of developing and maintaining partnerships with external agencies, professional leads, staff and trades unions / x / A/I

Skills and Abilities

Practical knowledge of relevant clinical profession / x / A/I/T
Excellent communication skills including influencing, negotiation empathic skills / x / A/I/T
Ability to build and maintain effective working relationships with a variety of organisations and individuals / x / A/I
The ability to identify and act upon adverse clinical signs from advanced patient assessments / x / A/I
Evidence of a high standard of communication skills both verbal and written when interacting with members of the team, other professionals, clients and their families / x / A/I
The ability to work effectively in a team environment / x / A/I
Demonstrate understanding of clinical governance / x / A/I
The ability to demonstrate an understanding of the NHS and the challenges / x / A/I
Participate in clinical and organisational audit / x / A/I
The ability to demonstrate appraisal skills / x / A/I
Able to maintain confidentiality and handle sensitive information discreetly / x / A/I
Advanced knowledge of Microsoft Office, System One, PAS, E-Roster / x / A/I
Well organised, with excellent work planning and prioritisation skills / x / A/I
The ability to establish and manage administration processes / x / A/I
Ability to compose own correspondence and communicate effectively to achieve set outcomes / x / A/I
Deal with customer complaints and undertake complex investigations and critical analysis. Report on findings and outcomes prepare action plans / x / A/I
Staff management and development ensuring staff have regular personal development reviews / x / A/I
Ensure staff have clinical/professional supervision and mentorship / x / A/I
Ability to deal with grievance and disciplinary matters / x / A/I

Personal Qualities

Ability to work as an autonomous practitioner being responsible and accountable for choices made. / x / A/I
Sufficient personal resilience to cope with challenging emotional situations / x / A/I
Customer focused / x / A/I
Commitment towards own personal and professional development / x / A/I
Excellent interpersonal and negotiating skills / x / A/I
Ability to work under pressure / x / A/I
Assertive and efficient in dealing with people at all levels, in person, writing and by phone / x / A/I
Ability to travel to a variety of sites / x / A/I
Politically astute / x / A/I
Flexible approach to work / x / A/I

SIGNED...... ……… DATE......

Person spec Sept 2011