Adobe Connect Info

Testing your computer and web browser for adequate connection:

The following link to is an Adobe Connect diagnostic connection test:

This test will ensure your computer and network connections are properly configured to provide you with the best possible Adobe Connect meeting experience:

All students are required to perform this connection test prior to the first meeting. The test checks to see if you have the latest version of Flash, whether your browser can connect to a meeting, whether you have adequate internet connection speed, and whether the Abode Connect browser plugin is installed. If you are a first time user of Adobe Connect, you will be prompted to install the plugin.

Before to each class meeting, it is highly recommended that you perform the connection test again and log into the adobe connect classroom at least 15 minutes ahead of time to avoid any technical problems that could delay your participation in the class meeting.

Using Your Headset

It is recommended that you use a headset with a microphone during the online live Adobe Connect class meetings. Using your headsets will improve the sounds quality and user experience for all participants.

Audio Wizard Setup

You will most likely need to perform the Audio Wizard Setup. You need to do this before the Adobe Connect meeting begins. The following link is an online meeting room where you can do this setup:

The following link is to a tutorial that explains how to complete the Audio Wizard Setup:

What if I’m having Audio Trouble? – If you experience any audio trouble, please explore the following Adobe Connect tips and tricks in Using Audio and Audio Troubleshooting.

USM video guides toworkingwith Adobe Connect:

This link provides access to a number of helpful video tutorials to better prepare you for participating in an Adobe Connect course. We encourage you to view these videos before the first class meeting to help ensure you get the most out of your online Adobe Connect experience.

Videos include:

Getting ready for an Adobe Connect meeting

The Basics of Adobe Connect

Getting to know the layouts

Being a Participant and getting to know your privileges

Being a Presenter and getting to know your tools

What are the system/software requirements to use Adobe Connect?

See

  • Windows
  • Macintosh
  • Linux

Special Note about Win64:

  • Adobe Connect meetings will not run on a Windows 64 bit OS desktop as Flash does not have 64 bit support. If the client is using a 64 bit browser then they will not be able to participate in a meeting.
    However, you can run a 32 bit browser in the 64 bit environment and then use the Flash Player with that browser. Same would go for the Connect Add-in as it would be loaded into the 32 bit browser as well.

To see if you have all of the Adobe add-ins, check theConnect Downloads pagefor more information and resources.

Technical Support:

If you have any difficulty connecting to a meeting, please email or call 1-800-696-HELP.