TERMS AND CONDITIONS2016/17
Thank you for choosing a course at our Centre. Please read these terms and conditions carefully before completing the enrolment form. If you have any enquiries regarding your enrolment please contact the office. As part of our commitment to equality andnon-discrimination we offer confidential interviews to discuss your particular learning needs and/or to support the completion of this form. Please either tick the box on the form or contact the office directly.
You will be given details of the course(s) you have chosen. These will include:
The dates, times and duration of the course(s)
Course work and syllabus requirements
Other courses/employment this course could lead to
How to access Information, Advice and Guidance
Enrolment
You will not be admitted to class unless you have enrolled and paid the appropriate fee.
Refunds
If the Centre has to cancel a class for any reason and cannot find a suitable alternative for you a refund will be given. In certain other circumstances a refund may be available. If you withdraw from a course before it finishes you will still be liable for the full cost of the course, even if it is being paid by instalments. Please see refund policy for further details.
Examinations
If you withdraw from a course or do not complete course work or other requirementsfor any examinations or external assessments for which you were granted a free entry, you will be required to reimburse the full fees. In the event of ill health a doctor’s certificate will be required. If you pay for your examination and withdraw or do not attend for 6 weeks prior to the examination, you will not be allowed into the examination unless a doctor certifies the absence.
Concessions
Check our brochure and website. For further information ask at the office.
Changes to Courses
The Centre reserves the right to cancel, combine or re-schedule courses and to make changes to the contact, teaching and assessment provided on any course and to any facilities offered by the Centre. In the event of industrial action or circumstances which are unforeseen or beyond the control of the Centre, interfering with its ability to provide educational or other services or facilities, the Centre will make reasonable endeavour to minimise resulting disruption, but cannot guarantee the provision of the services or facilities.
Data Protection
The information you provide on your enrolment form will be passed to the Skills Funding Agency (SFA) and The Learner Registration Service (LRS). The following is an extract of the SFA Privacy Notice. The full text can be viewed at
Legal
The Secretary of State for Business Innovation and Skills acting through the Skills Funding Agency (SFA), an executive agency of the Department for Business Innovation and Skills is, for the purposes of the Data Protection Act 1998, a registered as a data controller for personal data processed by the SFA and other third parties contracted to process data for the SFA. The SFA’s Data Protection registration can be viewed on the Information Commissioner’s website.
Sharing data
The SFA generally collects data on behalf of the Secretary of State for the purposes of fulfilling the Secretary of State’s statutory functions. Where the SFA shares data with a third party who undertakes work for the SFA, the SFA requires that the sharing is undertaken under contract and is subject to a data sharing agreement, specifying the secure management of the data.Data might also be shared with other bodies, as informed to learners, for the purposes of those organisations fulfilling their own statutory purposes. Such sharing is undertaken using a standard data sharing agreement for specified legitimate and restricted purposes
You may be contacted after you have completed your programme of learning to establish whether you have entered employment or gone onto further training.
You can opt out of contact for other purposes by ticking any of the boxes on the enrolment form.
The Centre will not be liable to any user of its services or facilities for any indirect or consequential loss which may be suffered as a result of any breach by the Centre of any obligations to the user or any other act or omission of the Centre or its employees. If the Centre is found liable to the user for any such breach, act or omission, the liability will be limited to a maximum of the tuition fee paid to the Centre on behalf of the user in respect of the academic year in which the breach, act or omission occurs. This limitation applies to any liability, including liability for negligence, except where the Centre's negligence causes death or personal injury.