Technology & Data Analyst

2

TECHNOLOGY & DATA ANALYST

Hameetman Career Center

POSITION SUMMARY

CAREER SERVICES

We seek hard-working individuals with creative ideas, a collaborative spirit, and a commitment to the career development of undergraduate students. To learn more about the Hameetman Career Center, please click on the following link or copy and paste the link in a web browser https://www.oxy.edu/hameetman-career-center

SUMMARY OF DUTIES, RESPONSIBILITIES AND GOALS

This position reports to the Senior Associate Director, Employer & Alumni Engagement

·  Serve as the lead administrator for Hameetman Career Center technology, data, and reporting.

·  Serve as the expert on all career services online platforms including Handshake, Salesforce, CareerShift, Vault, Adobe Connect, and all new technology.

·  Evaluate and organize data to draw valuable insights that can be used to take immediate action to improve the student user experience and inform future career services.

·  Assess and evaluate career education, counseling, and employer engagement programming.

·  Lead and serve as project manager for all new technology implementations.

·  Acts as the system expert to support configuration, maintenance, updates, governance and ongoing coordination with ITS and vendor account manager.

·  Establish guidelines and protocols to help identify and eliminate fraudulent employers and job postings in career management system.

·  Track data and generate performance reports including weekly and monthly performance dashboards, semester-end reports, annual reports, employer and alumni engagement reports, and career education and advising reports.

·  Manage the research and identification of prospective employers and alumni for key industries and events.

·  Collaborate with colleagues in alumni and parent engagement to ensure outreach data and information is communicated in a timely manner.

·  Develop and lead career education workshops to train students on how to use and maximize all career services technology and resources, including data analytics, and reporting tools.

·  Develop and deliver training for career services staff and student workers on all department technology.

·  Create, administer, and analyze surveys and assessments to gauge student, alumni, employer satisfaction, and overall career center performance.

·  Work closely with colleagues in Marketing, Institutional Advancement, Institutional Research, Institutional Assessment, and Admissions to provide ad hoc reports and data as needed.

·  Identify and recommend technological solutions to improve the delivery of career services to students and alumni.

QUALIFICATIONS

·  Bachelor’s degree required, preferably in an analytical field of study. Master degree preferred.

·  Strong data analytical skills required.

·  A minimum 3-5 years of experience in a similar role or managing data analytics, data insights, assessment and evaluation.

·  Experience working in university or college career services department desired, but not required.

·  Experience using Handshake, Symplicity, GradLeader, or Salesforce or other CRM desired.

·  Ability to analyze data and create reports that accurately reflect the state of the business for career services.

·  Ability to present data in a manner that appeals to different audience including students, faculty, administrators, employers and alumni.

·  Excellent troubleshooting and analytical problem-solving skills.

·  Strong attention to detail required.

·  Project management experience, desired

·  Ability to work both collaboratively as well as independently on projects.

·  Good customer service skills.

·  Strong oral and written communication skills.

·  Ability to maintain confidentiality of work-related information and materials.

APPLICATION INSTRUCTIONS

Please submit a resume and cover letter to and explaining how your qualifications meet the requirements for the position. Applications without a cover letter will NOT be reviewed.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.