Referred/Deferred Coursework 2010/11
CSD_M_MDS Model Driven Systems Development
UNIT LEADER: Mike Child ()
COURSES: Post Graduate Computing Programmes
The purpose of this assessment is to assess the knowledge and skills you have acquired during the lectures, tutorials and independent research on this unit regarding UML Modelling. The questions below relate to the case study MISHAIR World Cargo.
1.Develop a Use Case Model (Requirements)40 Marks
(Glossary of Business Concepts – 10 marks, Actor List – 10 marks, Use-Case
Scenarios –10 marks, Use Case Diagrams – 10 Marks)
2.Develop a class model and the associated behavioural model40 Marks
(Class Diagrams and Descriptions – 10 marks, Behavioural Models – 10 marks,
Model Continuity – 10 marks, Requirements Fulfilment – 10 marks)
3.Assumptions20 marks
MISHAIR World Cargo Case Study
Introduction
MISHAIR is a globally active carrier serving an extensive network worldwide, operating a young aircraft fleet and offering extensive refrigerated transport facilities, as well as a professional, quality-focussed staff that offers tailored transport solutions for pharmaceutical products that can seamlessly be integrated into the supply chain. It has been trading for past twenty years.
Transportation is a major problem for pharmaceutical manufacturers. It is the weakest link in the supply chain. The high value of the pharmaceutical products and taking into account the importance of affecting the health of people means that manufacturers tend to select a trustworthy transportation company. In fact when it comes to transportation of pharmaceuticals, it is not just speed of transportation that is important, but the goods need to be expertly handled and kept at their ideal temperature throughout their journey. Moreover, the goods are high value and therefore prone to theft means that the transportation company needs to enforce stringent security measures.
MISHAIR World Cargo
As a result of current international issues surrounding security and the increasing fuel costs and taxes, MISHAIR have appointed Mr Logistics to review their current operations to enable them to conform to changing national and international legislation. In particular he has focussed on the several areas with regards Health & Safety. He has identified the areas that need to improved and managed, such as: risk assessment, moving and Handling goods, guidelines meeting the Pharmaceutical codes of practice for the storage and handling of dangerous goods.
Mr Logistics’ initial report to the MISHAIR Board of Directors, identifies the following issues concerning the structure and operational aspects of the company:
- At the strategic level, the company is not engaging fully with the statutory authorities, nationally and internationally. This could lead to major losses in revenue.
- He has identified issues with financial management. Insufficient funds have been invested in identifying new ways of managing and handling dangerous goods.
- There are problems with the quality and integrity of data. Records are not maintained properly.
- There is a high staff turnover, resulting is mistakes being made and as a result, penalties are incurred for damaged goods and late deliveries, etc.
- Mr Logistics realises that technology has a major role to play in the business, but he also reinforces the importance of the ‘human factor’ in this business and has identified concerns regarding morale, motivation, punctuality and quality training.
Outlined below are some notes of Mr Logistics’ meetings and observations at MISHAIR.
Meeting with Mr Technocrat (IT Director)
The technology is available to ensure that cargo companies keep their containers at regulated temperatures and there are cutting edge tracking systems available to pinpoint the status of shipments in real time. However, there is still a lot to do in ensuring that the cool chains demanded by pharmaceutical manufacturers when transportation is involved, in particular the real added value has been proved to be the ‘human factor’. Only with dedicated, well-trained personnel can MISHAIR assure that their shipment is under control from acceptance to delivery.
Meeting with Mrs Hotandcold (Storage Manager)
The factors that MISHAIR is considering are how the required temperature is maintained in the container units. Taking into account the ambient temperature can vary from -50 and +50oC, and that a temperature variation of more than ±2oC can result in the deterioration of the products, it is very difficult to keep up with manufacturer’s cool chain requirements. The containers are usually kept refrigerated with dry ice and battery feeding, therefore only proper re-icing and prompt battery exchange undertaken by the staff can ensure the right cool air ventilation to maintain a stable temperature.
In addition, whereas there are no special regulations for road transport, the air cargo industry must stick to the strict handling requirements established by the International Air Transport Association (IATA). Some pharmaceuticals and medical materials, like infectious substances within vaccines, etc., are classified as dangerous goods by IATA and therefore must be transported in accordance to strict regulations. MISHAIR must therefore be able to properly handle such regulatory issues and assist their customers in making sure that all required documentation and permits are in place.
Meeting with Mr Crooks (Head of Security)
In terms of anti-theft measures, only pro-active human intervention in secure airport premises, constant supervision, application of loading processes and procedures like sealed containers and security checks are the most important success factors.
END OF CASE STUDY