Advance Information from TSO (The Stationery Office)
Key Element Guide ITIL Service Design – aligned to the 2011 Editions – Pack of 10
Author: Cabinet Office
Publisher: TSO (The Stationery Office)
Summary
The Service Design Key Element Guide provides a handy reference to the content contained within the core ITIL Service Design guidance and summarises its key elements.
'ITIL Service Design' provides guidance on the production and maintenance of IT policies, architectures and documents for the design of appropriate and innovative IT infrastructure services solutions and processes. / [image here]
Key Features
·  Written by authors of the main core guidance titles
·  Provides a handy overview of the five core titles
·  Each KEG shares the same structure
·  Quality assured and endorsed by itSMF International.
If you’re interested in this, you might also be interested in
·  ITIL Lifecycle Suite – 2011 Editions ISBN 9780113313235 £299.00
·  ITIL Passing your ITIL Foundation Exam – 2011 Edition ISBN 9780113313556 £22.00
·  The Introduction to the ITIL Service Lifecycle ISBN 9780113313099 £30.00

Key words:

ITIL, IT Service Management, 2011 Edition, Service Design, Key Element Guide

Technical Specifications Publication Date: TBC

ISBN / 9780113313662
Size / 140mmx108mm
Binding / Paperback
Extent / TBC
Price / £99.50
Subject/Category / IT Service Management

How to order

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Contact the TSO Trade Sales team
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on tel: +44 (0)1603 69 6832 or
email:
All UK library customers:
Tel: +44(0)1603 695 198 or
email: / All non-UK customers:
Contact Joe Walker
tel: +44 (0)1603 69 6811
email:

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