Team JAMAS - ID Document

Introduction (Executive Summary)

Brief background/history of problem or need and its importance, target audience, and stakeholders The problem determined was disjointed communication and challenges to group collaboration with the need for a common repository of shared documents.. Wiggio was selected as free online toolkit that facilitates communication and collaboration among group members and creates a common repository to share ideas, resources, etc. The target audience are students that need to collaborate long distance.

Brief purpose, goals, and objectives of the instruction: The purpose of the instruction is to enhance group collaboration and interaction through use of a variety of Wiggio features and functions. Wiggio is a very beneficial online program for coordinating group work within the MIST program and could be helpful for entire class.

Ethical considerations: Students with disabilities have special needs that need to be considered in the evaluation and implementation of the product.

Constraints: The largest constraint involved is having an stable, working Internet connection without potential blocks placed by the Internet source.

Resources and sources available: Wiggio FAQs, YouTube video, and Wiggio Tour (video based) for groups, threads, events, files, meetings, to-do-list and polls. Wiggio Test Drive allows anyone to look at Wiggio before they sign up for an account.

General timeline and costs for development, implementation, and evaluation. The timeline starts as soon as the student signs up for an account. Implementation for a group starts when the group account is established and collaboration begins. Evaluation as part of a full implemtation would include both a formative and summative evaluation using direct testing with a questionaire and problem solving/skills assessment.

ANALYSIS

NEEDS ASSESSMENT

Type of Need: Expressed

Need has been expressed by our group, by another group (they are working on a different solution to the problem), in our Learner Analysis survey responses and also expressed in Ask The Instructor Forums, etc.

What is the problem?

Desired outcome - facilitate communication and collaboration among group members & create a common repository to share ideas, resources, etc.

Present situation - disjointed communication and challenges to collaboration with no support in creating a common repository

Who will be taught?

Short term - MIST Students

Long term - any online students that are tasked to collaborate in a group

Who will do the teaching?

Short term - Face to face (January 2012) = Team JAMAS and Module

Long term - online module

When will it be taught:

Short Term - Face to Face for MIST Students in January 2012

Long Term - Used for future orientation for any program that uses a Cohort and group model

Where will the teaching take place?

Short Term - Delivery in person

Long Term - Deliver online - easily accessed as part of orientation to any college course with collaboration requirement and available if groups need collaboration support throughout the course

How will the learning/teaching be accomplished?

Through face to face (short term) or orientation meetings (long term) connected to a online learning module and associated job aid.

What will be taught:

1.Identify a broad range of goals

a.will learn how to communicate in their teams (via online video forums, emails, chat groups, etc.) (#1)

b.will learn how to share references and materials (#3)

c.will learn how to distribute work for optimal effectiveness (#2)

d.will be able to identify and develop each learner's skills within the group (#4)

2.Rank order of the goals (#1 highest)

3.Identify the difference between performance (P) and goals (G) - all four are performance goals with each one being a learning objective for our ID project

4.Set priorities - figuring out if there is a need for this type of instruction for group support/ is there enough demand and need for support of group dynamics (long term - is this just an issue with MIST and/or CSUMB or is this something that is in demand for other programs throughout the country)

LEARNER ANALYSIS

Survey Results - Survey Monkey

General Characteristics -

length of time since previous education (68.4% - 0-5 years & 15.8% - 5-8 years)

employment status (63.2% - employed full-time & 26.3% - - full-time student)

language skills (level of proficiency) (73.7% - native fluency)

family/friend support (88.9% - classmates; 61.1% - family that lives with me; 55.6% - friends; 33.3% - professors & family that lives elsewhere)

Specific Entry Characteristics - (1 level=low to 10 level=high)

technical skills

●Skype (42.1% - level 9)

●Internet (36.8% - level 10)

●Microsoft Office (31.6% - level 9)

●Search Engines (31.6% - level 9)

●Library Tools (26.3% - level 5)

●Computer Hardware (22.2% - level 10)

study skills (38.9% - level 9)

organization skills (31.6% - level 9)

motivation level (42.1% - near the top of your current priority list)

Learning Styles -

Audio (36.8%)

Visual (38.4%)

Kinesthetic (21.1%)

Analytical (21.1%)

Combination of the Above (42.1%)

Learning Disability (5.3%)

Current Group Dynamics -

Communicate Frequently (100%)

Ineffective communication (10.5%)

Equal workload (84.2%)

Shares information, resources & ideas (94.7%)

I feel very valued (57.9%)

I feel my voice is heard and is important (73.7%)

Comments:

●My only complaint (kind of) so far is that we often spend too much time discussing and making decisions (via Skype), instead of quickly deciding on a plan and letting us get started on our own.

●Too much time wasted discussing the work that would be better spent on actually doing the work. Group projects are a waste of time adding nothing to the learning process and only burdening us with useless tasks and discussion.

●I like live lectures.

Workplace/Environmental/Setting Analysis

As this is a self-paced computer-based training program, the main environmental focus for the learner would be ensuring a stable Internet connection with access to both the training program and Wiggio.

Task Analysis

Instructional Goal for this Task Analysis: Given the platform of Wiggio, students will be able to demonstrate their ability to maximize group collaboration for the highest level of success with assigned deliverables. Within Wiggio, students will use a calendar to organize due dates, use the file sharing portion to share documents, use the task manager to compile action items with due dates, access the messaging and meeting areas to communicate among team members, and the Poll feature to complete surveys among the group members and invited guests.

Establish the group members
Each group member must create a profile on Wiggio.com
Identify a team member to establish a group and invite all group members by email
Invite group members by email, link, or Facebook.com
Group members must reply to request before being added officially
Group members can be added or deleted at any time
Identify the features of Wiggio.com and expand on the details
Set up Account Features for each member
Member clicks on name on top of screen
Edit Account Profile
Update Name
Update Email Address
Change Password
Add profile photo
Add AIM, Skype, Facebook, Twitter and Blog information
Add Cell phone number if elect to receive Text messages
Choose privacy settings
Display or hide email address
Display or hide phone number
Elect to “Delete Wiggio Account”
Click “Save” to save changes to Account
Select to Join a Group
Type Group Name and Group Password in pop up box
Click “Join”
Share Wiggio with other members
Link to group appears
Link can be shared via email, Facebook, Twitter, etc.
Set up Notification features for each group
Click on Group name on left of screen
Click on Group Profile under name
Pop up menu appears
(Main) Email information for posts to group
(Invite) Options for inviting members to specific group (links, emails, Facebook)
(Members) List of members and email addresses
(Email) Select email preferences
Email - select if wish to receive notification via email
Text - select if wish to receive notification via text (short) or email (long)
Daily Summary - email digest of notifications from the prior day
No Mail - no notifications sent - view only via Wiggio online
Calendar
Click on the calendar icon and the group calendar will display
Click on any event to view or edit (if given permission) the information
Click on any specific day to add an event
Or click on “Event” to also access the Calendar feature
Click on specific Date
Name the event
Identify start and end times
Select “All Day” as an option if needed
Choose “group” or add participants
Add additional event details
Repeated Event
Location
Place/Address
Add reminders
Create Event
All recipients receive a notification of the event via email
To-Do-List
Click on the To-Do List icon and the Create To-Do List table will display
Click on List Name box
Enter name of To-Do List
Click on Task box
Enter name of Task
Action icons and buttons pop up
Due date name button appears
Click on Due date name button and calendar pops up
Select Due date in calendar
Assign action button appears
Click on assign button and assign box pops up
Enter name or email address of individual
Move task up icon appears
When multiple tasks are created click on move up icon to advanced selected task
Move task down icon appears
When multiple tasks are created click on move down icon to move selected task backward
Delete task icon appears
Click on icon to remove task
Add another task name appears
Click on Add another task button
Click in Task box
Action icons and buttons pop up
Repeat steps 1.2.1 – 1.2.5
Click on Add a subject to this Thread
Enter subject information
Click on Choose Group
Click on group name from drop down box
Click on Add participants
Type in name(s)
Notification
All participants will receive automatic email notification
Create
Click on Create button
File Sharing (3 Parts)
Upload Files:
Click on the File icon and the file table menu will display
Click on the Upload Files box
Click on the Add files button
Select the file(s) to be uploaded
File name appears on display
Add comment pop up box opens
Type uploaded file comments in box
Click on Add a subject to this thread
Enter subject information
Click in Optional: Add a comment with this thread
Enter comments
Notification
All participants will receive automatic email notification
Upload
Click on Upload button
Create File:
Click on the Create file icon and the file table menu will display
In the Type box select Document or Spreadsheet
Click in the File Name box
Enter file name
Click on Add a subject to this Thread
Enter subject information
Click in Optional: Add a comment with this thread
Enter comments
Click on Choose Group
Click on group name from drop down box
Click on Add participants
Type in name(s)
Notification
All participants will receive automatic email notification
Create
Click on Create button
Add Link:
Click on the Add Link icon and the file table menu will display
Click in the URL box
Enter or paste the URL
Click in the Name box
Enter a name for the URL
Click on Add a subject to this thread
Enter subject information
Click in Optional: Add a comment with this thread
Enter comments
Click on Add a subject to this Thread
Enter subject information
Click in Optional: Add a comment with this thread
Enter comments
Click on Choose Group
Click on group name from drop down box
Click on Add participant by email
Type in email address
Notification
All participants will receive automatic email notification
Post
Click on Post
Meetings
Conference Call
Click on Meetings, then Conference Call
Select “Start right now” or “Select the day and time for the conference call.”
If “Start right now”
Type in a description or subject concerning the call
Select Group of participants or invite participants by email
Click on “Create” button
All recipients receive a notification of the event via email
If “Select the day and time for the conference call.”
Use the pop-up calendar to select the future time and date for the call to occur.
Add the subject description or comment regarding the call
Add a predetermined group of participants or add participants by email address.
Click on the “Create” button
All recipients receive a notification of the event via email
Pop-up window appears giving the phone number and access code for the call to occur.
Dial the number -
The message asks you to enter the access code followed by the pound sign (#)
You then record your name followed by the pound sign (#)
While you wait for other members to join the call, elevator-type jazz music and easy listening selections play.
When the call is complete, hang up. Individual members leaving will not end the call, allowing two members to continue the call if needed.
Virtual Meeting
Click on Meetings, then Virtual Meetings
Type in name of Virtual Meeting
If select Start Right Now
Add optional text in text box
Select group or Non-Group Thread from drop box
Add additional participants by email
Click on Create
Meeting will start automatically in separate tab
If selecting a specific day and time
Click on Date box and select date from calendar
Click on Time box and select the dime
Add optional text in text box
Select group or Non-Group Thread from drop box
Add additional participants by email
Go to Wiggio.com home page
All participants will receive a notification and reminders of the meeting
Find scheduled meeting
Click on Start Meeting
Meeting will open on separate tab
Teleconference subwindow will pop up.
Click Okay
Same information is on the top right side.
Moderator:
Select attendees one at a time
Click on microphone in the middle left
This enables conversations
Click on camera in the middle left
This enables video conferencing
Other features to enable:
Drawing
Presenting
Type messages on the bottom right
Click Exit to exit
Moderator, on pop window choose
Stop meeting to end meeting
Leave meeting to allow meeting to continue
Cancel to continue in meeting
Chat room
Click on Meetings, then Chatroom
Type in name of Chatroom
Select day and time for chat (current or set day and time)
Add comment to chatroom (specify the discussion)
Invite participants
Click on Group icon to invite all group members
Click on drop down arrow on group to select “Non Group Thread”
Add participants by email (can be non-Wiggio members)
Click “Create”
Popup “Chatroom created”
Click “Start”
Chatroom discussion
Top section of screen includes members of the chat and chat discussion
Type text in bottom portion of screen and click “Post” or Enter on computer keyboard to post text
Chatroom text is archived for future use and reference
Emails
Click on Messages, then on Email
Type in Subject
Type in body
Select participants
Choose group from drop down box
Add additional participants by email
Choose Non-Group Thread from drop down box
Add participants by email
Click Send
All participants will receive the email
Click Cancel
Email will be deleted
Messaging
Click on Voice Note, Email, or Text
Click on Voice Note
The pop-up window gives the following directions
Click record and speak into microphone
Click stop when you are finished
Click play to playback your recording
Add an optional comment
Choose an organized group or select participants by email
Click “Send”
All participants will be notified by email
Click on Email
The pop-up window needs to be completed
Type in an appropriate subject
Type your message into the “Body”
Select the pre-selected group of participants or select participants by email address
Click “Send”
All participants will be notified by email
Click on Text
Complete the pop-up window
Complete the message section
Select an organized group of participants or individual participants by email
Click “Send”
All participants will receive notification by email
Surveys/Polls
Click on the poll icon and create a poll will display
Click on the poll name text box
Type the desired poll name in the designated box
Click the Box “Don't show participants' names in the results”, if you so wish
Type question one
Select the types of answer
Yes/No
Short answer
Multiple choice
Enter your choice
Click done
Repeat all the steps above every time you want to add another question(s)
Click on the subject text box to add a subject to this thread, if you so wish
Click on the comment text box to add a comment with the poll
Click on participants
Select an organized group of participants or individual participants by email
Click send button
All participants will receive notification of the poll by email
Comments
Initial comment - click on “Comment”
In the box under “Add Subject to this Thread” type in your comment.
To add additional items (like chat, polls, etc.) click on the “Add” drop down menu under the box with the comment
Include participants
Click on Group icon to include all group members
Click on drop down arrow on “Group” button to select “Non Group Thread” to include comments to outside group
Add comment participants by email (can be non-Wiggio members)
Click on “Post” to post comment to feed
Select “Group” button to display all group members
Click on “X” next to name to remove member from comment thread
Add additional members by typing in email addresses
Select Notification option
“Send based on their mailing list preference” will send how they have selected to receive notifications
“Do NOT send notification” will post comment on thread but will not notify members of comment
Reply to Comments
Click on “Reply” (bottom right of comment post)
Type in text box reply to comment
Use Drop-Down arrow next to “Reply” to include additional items such as polls, chat room appointments, files, etc.
Select notification type:
Send based on their mailing list preference (members will be notified via email, text or daily summary)
Force regardless of their mailing list preference (members will be notified even if they select “no mail” in their notification settings)
Do NOT send any notification (for the comment to just post to Feed)
Click on “Post” to post reply to comment
Can also reply via email when receive email notification and it will post to comment thread
Identify the needs of a high functioning group
Establish Group “Norms”
Every team has two components that team members must pay attention to if the team is going to succeed.