Take Your Recognition Measurement to the Next Level

and the
/ Present –
Proving the Value of Recognition
Measuring the Application, Impact and Return on Investment for Recognition Programs/Projects
April 28 and 29, 2010
(post-RPI conference session)

Take your recognition measurement to the next level

Join us for a 2-Day competency-building workshop – exclusively customized for

Recognition Professionals International

Come learn a simple, inexpensive, and credible approach to measurerecognition through the direct application, impact, and return on investment of your programs and projects.

Get proven ROI techniques – and make a difference to your organization right now.

This two-day workshop focusing on measurement and evaluation emphasizes the ROI Methodology developed and taught by Jack Phillips. Learn to apply a ROI Process model that features ways to develop application and impact objectives, collect hard and soft data, isolate the effects of recognition programs, convert data to monetary values, tabulate appropriate program costs, and calculate the ROI. Discover the advantages of the process as six types of qualitative and quantitative data are collected and analyzed.

What – How to make ROI work for you

How ROI fits into the current measurement mix
How to select appropriate data collection methods for impact studies
How to isolate the effects of recognition programs
How to convert data to monetary values
How to calculate the return on investment
When and how to measure intangibles
How to present results to senior management
How to develop and implement an evaluation plan for a specific recognition program in your organization
How to improve the satisfaction of your stakeholders

How to address implementation issues, considering barriers and enablers to implementation

Who – Anyone who measures ROI

This workshop is for anyone who is responsible for measuring the impact of recognition programs and projects, including:

Recognition managers
Recognition specialists
Incentive managers
Employee engagement managers
Resource Providers
Account Executives
Performance measurement specialists

Compensation specialists

…anyone who needs the skills to measure the impact of recognition programs.

Register and learn how to measure the impact of…

Reward Strategies / Points Plans / Absenteeism Incentives
Recognition Programs / Employee Engagement / Service Awards
Incentive Travel / Safety Incentives / Motivation Projects

Space is limited!

Gain – advice and advantages for your organization

At the end of the workshop, participants perceive the content to be:

Relevant to current assignments
Important to the success of projects
New information

At the end of the workshop, participants:

Recommend this program to others
Plan to use the content

After completing the workshop, participants can:

Explain the rationale for ROI use
Identify the 10 steps of the ROI Process model
Name 6 of 12 guiding principles
Plan an evaluation

Three months after completing the workshop, participants can:

Make the business case for ROI
Implement the evaluation plan
Collect data at different levels
Determine the evaluation levels for each recognition program
Use data analysis techniques as appropriate
Improve current evaluation practices

Six months after completing the workshop:

The effectiveness of recognition programs is enhanced
Stakeholder satisfaction improves
The image of recognition programs is advanced

Receive: Expert-level materials

Show Me the Money: How to Determine ROI in People, Projects, and Programs, Jack Phillips and Patricia P. Phillips. BK (2007).

Detailed participant workbook, complete with exercises, exhibits and case studies.

ROI Process Model

$1,150 for CRP Graduates

$1,450 for non-CRP Graduates / non-RPI members

Space is limited!