Taddle Creek Family Health Team

POSITION DESCRIPTION

Quality Improvement Decision Support Specialist

Permanent Full-Time Employee (1.0)

Position Summary

Main Duties and Responsibilities

1. Collaborates with multi-disciplinary teams to develop, execute and sustain evidence based quality improvement initiatives guided by QI methodologies
2. Leads the development and implementation of quality improvement plans in alignment with organizational and ministry priorities
3. Drives quality improvement activities and participates in developing strategies to facilitate change management and engagement of relevant stakeholders
4. Supports management decision making by developing, generating, analyzing and interpreting extracted health information
5. Supports clinical decision making through the development of relevant dashboards, scorecards and other meaningful reports
6. Leads capacity building, training and education in quality improvement to teams. Assesses staff training needs, coaches and supports staff in practice based quality improvement initiatives
7. Contributes actively to local and provincial standards development
8. Participate in committees and regular local and provincial QIDSS activities; provides follow up and recommendations
9. Conducts analysis and develop reports and presentations using statistical reporting packages and disseminate this information to a variety of audiences
10. Provide recommendations for knowledge sharing, dissemination of findings, and knowledge translation opportunities to the team
11. Supports implementation of data optimization initiatives to identify, track, and correct poor quality data
12. Contribute actively to local and provincial standards development and data harmonization activities
13. Participate in committees and regular provincial QIDSS activities

1. Others duties as required

Required Education and Knowledge

1. A university degree (masters level preferred) in Health Sciences, Health Informatics, Health Administration, Public Health or a related field, combined with a minimum of three (3) years in the healthcare field; clinical experience and project management/evaluation will be considered assets
2. Experience with change management and proficiency in quality improvement, Lean Six Sigma, and other process methodologies
3. Strong and proven facilitation skills with ability to analyze and communicate data effectively to different audiences
4. Experience in engaging teams, leadership, medical staff, clinicians, patients/clients and stakeholders in a collaborative, participatory manner to support continuous quality improvement and spread of best practices
5. Experience and demonstrated expertise in data management, data analysis and statistical manipulation (SAS, SPSS) is considered an asset
6. Experience in application of word processing, spreadsheet, database, and graphics software
7. Demonstrated high degree of independent decision making, ability to prioritize, align and oversee multiple projects and competing demands.
8. Strong problem-solving, analytical, organization, interpersonal and patient centered skills as well as ability to give attention to detail
9. Must have a car and valid Ontario driver's license

1. Knowledge of one or more EMR/EHR systems currently in use in Ontario
2. Demonstrated proficiency in programming in a language used to extract data from EMR, e.g. SQL is considered an asset
3. Demonstrated proficiency in Microsoft Office programs including Word, Excel, Graphics, Visio and PowerPoint.
4. Experience in report writing, academic paper/poster development and presentations
5. Advanced knowledge of privacy protocols and PHIPPA

• Group benefit coverage
• Pension plan
• Excellent vacation package
• Professional development opportunities

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