Support Services Review Policy

Support Services Review Policy

Support Services Review Procedure

Appendix IV

Areas of Responsibility

Typical areas of responsibility concerning the conduct of support services reviews are as follows.

Director

·  consult with head of unit on composition of self-review team

·  consult with head of unit on review panel membership and gain approval of relevant VP

·  receive review report

·  consult with head of unit and VP on an implementation plan

·  report major issues or findings to VP

·  report major issues or findings to relevant university and faculty committees

·  consult with head of unit and VP on progress of implementation plan

·  report to VP on major findings, issues, implementation progress

Head of Unit

·  consult with director on membership of self-review team

·  consult with director on membership of review panel

·  consult with director on implementation plan

·  consult with director on implementation progress

Chair of Review Panel

·  consult with director on augmenting review panel if necessary

·  following receipt of the self-review document, coordinate requests for extra information from panel members

·  consult with division/centre or unit on review panel visit program

·  facilitate and lead the review panel visit

·  coordinate drafting of the review report

·  ensure receipt of review report by director within two months of panel visit

Review Panel Members

·  participate fully in the review process and assist the chair wherever possible

·  following receipt of the self-review document, request additional information, if necessary

·  assist in drafting the review report

Review Panel Secretary

·  publicise the review

·  call for submissions

·  take notes during review panel visit meetings

·  organise support for the review panel

·  play a central role in drafting the review report

·  Email the final report to CHEQ -

Deputy Vice-President

·  determine and publicise schedule of reviews

·  approve review panel membership

·  consult with director/manager on development and progress of implementation plan

·  establish patterns and trends in review reports

·  determine implications, findings and lessons of university-wide importance

·  bring general issues and concerns to the attention of university committees and bodies

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