(HEAD OFFICE :: BANGALORE)
RFP FOR
"SUPPLY, INSTALLATION AND COMMISSIONING OF LASER JET PRINTERS, PASS BOOK PRINTERS & FLAT BED SCANNERS "
TENDER REFERENCE NO : RFP – 01/PUN/14-15
DATE OF TENDER DOCUMENT : 07.06.2014
LAST DATE FOR SUBMISSION OF TENDER : 27.06.2014 (UPTO 03.00 PM)
DATE OF OPENING OF TECHNICAL BID : 27.06.2014 (AT 03.30 PM)
COST OF TENDER DOCUMENT : Rs.2,000/-
EARNEST MONEY DEPOSIT/ BG IN LIEU OF EMD : Rs.1,00,000/-
NO. OF PAGES : 70 pages ======
ISSUED BY ASSISTANT GENERAL MANAGER
CANARA BANK,
CIRCLE OFFICE,
TECHNOLOGY MANAGEMENT SECTION
4TH FLOOR, CANARA BANK BLDG,
FP 790 (PART), NEAR MANGALA THEATRE,
SHIVAJI ROAD, SHIVAJI NAGAR, PUNE-411005
======
Contact Numbers : Tel - 020-25530635, 020-25530623,
Email:
(Senior Manager, T M Section)
======
This document can be downloaded from Bank’s website http://www.canarabank.com/English/Scripts/Tenders.aspx. In that event, the suppliers should pay the cost of the tender document by means of DD drawn on any scheduled Commercial Bank for Rs.2,000/- in favour of Canara Bank, payable at Pune and enclose the same to Technical Bid of this tender.
______
Bid Details in Brief
Sl. No. / Description / Details1. / RFP No. and date / RFP 01/2014-15 dated 7/06/2014
2. / Brief Description of the RFP / Supply, Installation and Commissioning of Laser Jet Printers, Pass Book Printers, and Flat Bed Scanners
3. / Bank’s Address for Communication and Submission of Tender / Asst .General Manager (TOE), CanaraBank, Technology Management Section, Circle Office, 4th Floor, Canara Bank Building FP 790 (part), Near Mangala Theatre, Shivaji Road, Shivaji Nagar, Pune 411 005
Tel - 022-26535357
Fax- 022-Email:
Senior Manager, Technlogy Management Section
4. / Date of Issue / 07/06/2014, Saturday
5. / Last Date of Submission of Bids / 27/06/2014, Friday upto 3.00 PM
6. / Date and time of Opening of Technical Bid. / 27/06/2014, Friday, 3.30 PM
7. / Date and time opening of indicative price/Commercial bid / Will be intimated at a later date.
8. / Application Fees (Not Refundable) / Rs. 2,000/-
9. / Earnest Money Deposit(Refundable) / Rs. 1,00,000/-
This document can be downloaded from Bank’s website http://www.canarabank.com/English/Scripts/Tenders.aspx. In that event, the bidders should pay the Application Fee for tender document by means of DD drawn on any scheduled Commercial Bank for the above amount in favour of Canara Bank, payable at Pune and submit the same along with the Bid document.
DISCLAIMER
The information contained in this Request for Proposal (“RFP”) document or information provided subsequently to bidders or applicants whether verbally or in documentary form by or on behalf of Canara Bank (or Bank), is provided to the bidder(s) on the terms and conditions set out in this RFP document and all other terms and conditions subject to which such information is provided. This RFP document is not an agreement and is not an offer or invitation by Canara Bank to any parties other than the applicants who are qualified to submit the bids (hereinafter individually and collectively referred to as “Bidder” or “Bidders” respectively). The purpose of this RFP is to provide the Bidders with information to assist the formulation of their proposals. This RFP does not claim to contain all the information each Bidder require. Each Bidder may conduct its own independent investigations and analysis and is free to check the accuracy, reliability and completeness of the information in this RFP. Canara Bank makes no representation or warranty and shall incur no liability under any law, statute, rules or regulations as to the accuracy, reliability or completeness of this RFP. The information contained in the RFP document is selective and is subject to updating, expansion, revision and amendment. It does not purport to contain all the information that a Bidder require. Canara Bank does not undertake to provide any Bidder with access to any additional information or to update the information in the RFP document or to correct any inaccuracies therein, which may become apparent.
Canara Bank reserves the right of discretion to change, modify, add to or alter any or all of the provisions of this RFP and/or the bidding process, without assigning any reasons whatsoever. Such change will be published on the Bank's Website (www.canarabank.com) and it will become part and parcel of RFP.
Canara Bank in its absolute discretion, but without being under any obligation to do so, update, amend or supplement the information in this RFP. Canara Bank reserves the right to reject any or all the request of proposals received in response to this RFP document at any stage without assigning any reason whatsoever. The decision of Canara Bank shall be final, conclusive and binding on all the parties.
LIST OF CONTENTS
Clause No. / TOPIC / ClauseNo. / TOPIC
A. INTRODUCTION / 27 / Intimation to Qualified/Successful Bidders
1 / About Canara Bank / 28 / Correction of Error in Commercial Bid
2 / Definitions / 29 / Determination of L1 Price
3 / About RFP / 30 / Bid Validity Period
4 / Objective / 31 / Proposal ownership
5 / Eligibility Criteria / 32 / Project ownership
6 / Participation Methodology / 33 / Acceptance of offer
7 / Requirement Details / 34 / Online Reverse Auction
8 / Scope of Work / 35 / Award of Contracts
B. BID PROCESS / D. TERMS & STIPULATIONS
9 / Bid Document and Cost / 36 / Effective Date
10 / Clarification to RFP & Pre-Bid queries / 37 / Project execution
11 / Amendment to Bidding Document / 38 / Execution of Agreement
12 / Bid System Offer / 39 / Delivery, Installation & Commissioning
13 / Preparation of Bids / 40 / Pre-Dispatch Inspection
14 / Earnest Money Deposit / 41 / Penalties/Liquidated Damages
15 / Make & Models / 42 / Pricing and Payments
16 / Documentation / 43 / Payment Terms
17 / Cost & Currency / 44 / Security Deposit / PB Guarantee
18 / Erasures or Alterations / 45 / Order cancellation/termination of contract
19 / Assumptions and Presumptions / 46 / Local support
20 / Submission of Bid / 47 / Software, Drivers and Manuals
21 / Bid opening / 48 / Training
C. SELECTION OF BIDDER / 49 / Warranty
22 / Preliminary Scrutiny / 50 / Annual Maintenance Contract
23 / Clarification of Offers / 51 / Scope involved during warranty & AMC period
24 / Evaluation of Bids / 52 / Spare parts
25 / Bidders Presentation/Site Visit/POC / 53 / MTBF
26 / Normalization of Bids / 54 / Defect Liability
E.GENERAL CONDITIONS / 65 / Amendments to the Agreement
55 / Intellectual Property Rights / 66 / General Order Terms
56 / Roles & Responsibility during project Implementation / 67 / Negligence
57 / Indemnity / 68 / Responsibility for completeness
58 / Inspection of Records / 69 / Responsibilities of the Bidder
59 / Assignment / 70 / Force majeure
60 / Publicity / 71 / Corrupt and Fraudulent Practices
61 / Insurance / 72 / Resolution of disputes
62 / Guarantees / 73 / Modification/Cancellation of RFP
63 / Confidentiality and Non Disclosure / 74 / Jurisdiction of the court
64 / Amendments to the Purchase Order
F. ANNEXURES
G. APPENDICES
F. ANNEXURES ( To be submitted with Part A- Conformity to Eligibility Criteria)1. / Check List
2. / Bid Covering Letter Format
3. / Eligibility Criteria Declaration
4. / Applicant’s Profile
5. / Details of Offices/Branches/Service Centers
6. / Authorization Letter Format
7. / Non-Disclosure agreement format
ANNEXURES( To be submitted with Part-B –Technical Proposal)
8. / Technical Bid Covering Letter format
9. / Technical Specifications for Printers & Scanners
10. / Undertaking of Authenticity for Supply, Installation and Commissioning of Printers & Scanners
11. / Compliance Statement
12. / Undertaking Letter Format
13. / Escalation Matrix
14. / Manufacturer/Distributor in India Authorization Form
ANNEXURES( To be submitted with Part-C -Commercial Bid)
15. / Commercial Bid Covering Letter Format
16. / Bill of Material(Indicative)
G. APPENDICES
A. / Instructions for Part A-Conformity to Eligibility Criteria
B. / Instructions for Part B-Technical Proposal
C. / Instructions for Part C-Commercial Bid
D. / Performa Bank Guarantee for Contract Performance
E. / Bank Guarantee Format for Earnest Money Deposit
F. / Location Details
G. / Business Rules and Terms & Conditions of Reverse Auction
A. INTRODUCTION
1. About Canara Bank
CANARA BANK, a body Corporate and a premier Public Sector Bank established in the Year 1906 and nationalized under the Banking Companies (Acquisition and Transfer of Undertakings) Act, 1970, having its Head office at 112, J C Road Bangalore-560002 and among others is having Circle Office at Canara Bank Building,FP 790 (PART) Near Mangala Theatre, Shivaji Road, Shivajinagar, PUNE-411005. The Bank is having pan India presence of more than 4755 branches and 42 Circle offices situated across the States. The Bank is working on Core Banking System using Flex cube solutions. The Bank is a forerunner in implementation of IT related products and services and continuously making efforts to provide the state of art technological products to its customers.
2. Definitions
2.1. ‘Bank’ means unless excluded by and repugnant context or the meaning thereof, shall mean ‘Canara Bank’, described in more detail in paragraph 1 above and which has invited bids under this Request for Proposal and shall be deemed to include it successor and permitted assigns.
2.2. ‘RFP’ means Request for Proposal for Supply, Installation and commissioning of Printers & Scanners
2.3. ‘Bidder’ means a vendor submitting the proposal in response of RFP.
2.4. ‘Contract’ means the agreement signed by successful bidder and the Bank at the conclusion of bidding process, wherever required.
2.5. ‘‘Successful Bidder’/ ‘L1 bidder’ means the Bidder who is found to be the lowest bidder after conclusion of the bidding process including the reverse auction, if any, subject to compliance to all the Terms and Conditions of the RFP, etc.
3. About RFP
The Bank wishes to procure Printers & Scanners from reputed vendors. In this connection, Bank invites sealed offers (‘Conformity to Eligibility Criteria’, ‘Technical Proposal’ and ‘Commercial Bid’) for Supply, Installation and Commissioning of Printers and Scanners as per the Terms & Conditions, Technical Specifications and Scope of Work described elsewhere in this document.
4. Objective
The Bank proposes to procure Printers & Scanners as per the Terms & Conditions, Technical Specifications and Scope of Work described elsewhere in this document.
5. Eligibility Criteria:
A vendor submitting the proposal in response to this RFP shall hereinafter be referred to as ‘Bidder’ and Supply, Installation and Commissioning of Laser Jet Printers, Pass Book Printers, Flat Bed Scanners in the Bank shall hereinafter be referred as “Solution”.
Interested Bidders, who can supply Supply, Installation and commissioning of Laser Jet Printers, Pass Book Printers, and Flat Bed Scanners in the Bank and meeting the following Eligibility Criteria may respond:
Sl. No. / Eligibility Criteria / Documents to be submitted with this RFP1. / The Bidder should be a registered Company in India as per Indian Companies Act, 1956. / Copy of Certificate of Incorporation and Certificate of Commencement of business in case of Public Limited Company or Certificate of incorporation in case Private Limited Company, issued by the Registrar of Companies.
The registration no. of the firm /company along with Sales Tax no./ Valid IT Certificate /Certificate of Incorporation.
2. 2 / Bidders shall be the Original Equipment Manufacturers (OEM) of Servers
(OR)
An authorized dealer / If the applicant is Manufacturer, they should have manufacturing and testing facilities of international standards and should enclose the details of locations where the manufacturing and testing facilities are available.
If the bidder is an Authorized Dealer, an Authorization letter from their OEM to deal/market their product in India and it should be valid for a minimum period of 6 years period.
Manufacturer / Dealer / Distributor Certificate.
3. / The IT turnover of the Bidder should be minimum Rs.10 Crores per year during last two financial years (i.e 2011-2012,2012-13) / 1. The Bidder must produce a certificate from the Company's Chartered Accountant to this effect.
2. Audited balance Sheet for last 2 Years (i.e 2011-2012, 2012-2013).
4. / The applicant shall have local office in Bangalore and Pune / The Bidders to furnish their existing service centre infrastructure details like contact details with postal address, no. of engineers, jurisdiction of the engineer etc besides Local Contact Person Name, Address, Phone No, Mobile No, Email etc.
5. / The bidder should have supplied at least 50 Printers each of laserjet, Pass Book Printers and Flat Bed Scanners each year in the last two years (up to 31/03/2014) / Proof of Orders issued by Banks, Reputed Companies & Public Sector Undertakings to be submitted. The purchase order issued by the Bank, Reputed Companies & Public Sector Undertakings should be addressed in the name of the bidder.
6. Participation Methodology:
In a tender either the Indian Agent on behalf of the Principal/OEM or Principal/OEM itself can bid but both cannot bid simultaneously for the same item/product in the same tender.
If an agent bids on behalf of the Principal/OEM, the same agent shall not submit a bid on behalf of another Principal/OEM in the same tender for the same item/product.
In the event of Agent/Representative being not able to perform the obligations as per the provisions of the contract/warranty, the principal Bidder should assume complete responsibility on behalf of the OEM/Agent for providing end-to-end solution i.e., technology, personnel, financial and any other infrastructure that would be required to meet intent of this RFP.
7. Requirement Details
Bank invite sealed offers (‘Conformity to Eligibility Criteria’, ‘Technical Proposal’ and ‘Commercial Bid’) for Supply, Installation and Commissioning of Laser Jet Printers, Pass Book Printers, and Flat Bed Scanner for Branches of the Bank as per the Terms & Conditions, Technical Specifications and Scope of Work described elsewhere in this document. The brief description of Printers & Scanners is furnished in following tables: