Statement on the Co-operative Identity and Seven Principles

Career Opportunity
Title / Collection Clerk
Department/Division / Treasury/Finance
Salary / $17.22 - 20.26 hourly(Accountant 1)
Location / Home Office - 1645 Inkster Blvd, Winnipeg
Other / Permanent, full time, unionized
Benefits of working at Arctic Co-ops include:
  • a competitive salary,
  • annual vacation (accrue 3 weeks of paid vacation time in first year),
  • employer-matched pension plan,
  • comprehensive group benefits plan,
  • career development opportunities,
  • annual performance plans,
  • and an environment where employees are encouraged, supported and recognized.

Position Summary

In this Accounts Receivables Collection Program and under the direction of the Treasury Manager, the Treasury - Collection Clerk will maintain accurate records and assist in the collection of Arctic Co-operatives Limited receivables and Member Co-ops receivables.

Duties and Responsibilities

Specific to Member Co-ops:
Perform collections, by telephone call & / or mail, of Member Co-ops where we have received a Board motion from the respective Member Co-op Board of Directors and the Co-op’s GM.
  • Gather the information for customers with delinquent accounts.
  • Contact customer by telephone in attempt to determine reason for overdue payment, and setting up payment arrangements if necessary.
  • Mail collection letters to customers to encourage payment of delinquent accounts.
  • Record key points of the call made to customers and status of collection efforts.
  • Answer customer phone and email inquiries.
  • Record amount paid to customer account.
  • Prepare member deceased list and forward to Treasury Manager
  • Maintain a spreadsheet of monthly collection report and collection commission fees
  • Monthly and weekly feedback to Treasury manager and Member Co-op managers
For ACDF member loans / Arctic Co-ops account receivables:
  • Prepare Co-op cheques, deposits & / or process other forms of payments, on a timely basis, using Accpac or other deposit recording methods.
  • Copy payments for accounting input support and fax to Co-ops, utilizing Office Services.
  • Receive and record all charge backs and re-collection of Co-op cheques. All service charge costs and adjustments are allocated to the Co-ops.
Specific to ACDF:
  • Record approved ACDF funding transfers to Arctic Co-ops in the member receivable records.
  • Maintain the various ACDF member receivable, loan and investment records, including resupply and long-term debt repayments, interest and share capital assessment, as well as loan certificate interest.
  • Ensure input reconciles with records.
  • Prepares and distributes, on a monthly basis, loan statements to each member Co-op indebted to ACDF.
Specific to Arctic Co-ops:
  • Approve Co-op and Arctic Co-ops' staff “cash with order” merchandise orders, based upon having payment instructions, update approved order spreadsheet, prepare Co-op payment and return the approved order to Merchandising. Orders without payment instructions are to
be forward to MMS for handling.
  • Perform collections, by telephone call & / or e-mail, of Arctic Co-ops Open Buy, CAP and NCO.
  • A/R accounts receivables, on a regular basis, as well as monitoring of EATV and Iqaluit Gas Bar A/R.
  • Regular collection communication should include obtaining issued payment details & / or a payment schedule.
Other:
  • Maintain a close working relationship and to provide information and support to the management and staff of all member Co-operatives as well as all departments and staff of Arctic Co-operatives Limited.
  • Maintain loan and treasury related files in accordance with banking and Corporate accounting standards.
  • Other duties as assigned.

Qualifications

  • Certified Credit Professional designation and current member in good standing with the Credit Institute of Canada;
  • Demonstrated knowledge and proficiency in payment collection and processing;
  • Working knowledge of Microsoft excel and word;
  • Minimum of 10 years as a collection agent;
  • Ability to work within established deadlines;
  • Strong communication and analytical skills;
  • Good interpersonal skills;
  • Adaptable;
  • Excellent attention to detail;
  • Proven commitment to personal growth and development.

We'd love for you to join us!

Applications accepted via email to Human Resources or by fax 204-632-8575

For more information you can visit our websiteand follow us on LinkedIn