Starting Salary Range for This Position Is $18.97-$21.34 Per Hour DOE

JOB OPENING

Effective January 3, 2017

SNAP is seeking a qualified individual for a Communications and Fundraising Team Manager position, to work in SNAP’s Mission Support Core. This position is full time, regular and open to all qualified individuals. Job Description is attached.

Interested applicants should submit a completed SNAP application, cover letter and resume to the SNAP Human Resources Department 3102 W. Ft George Wright Ave., Spokane, WA 99224. All materials need to be at the SNAP Human Resources office by 4pm January 13, 2017 in order to be considered. SNAP employment applications are available at 3102 W. Ft George Wright, Spokane, WA 99224 or online at www.snapwa.org.

Starting salary range for this position is $18.97-$21.34 per hour DOE

Benefits include medical, dental, life, LTD, and 403(b)

SNAP values diversity in its work force and is committed to Equal Opportunity and Affirmative Action.

EVERYBODY’S JOB DESCRIPTION

For all job applicants, please read before applying.

WHO WE ARE:

SNAP is Spokane County’s Community Action Agency. We are a donor-supported agency providing opportunities at the neighborhood level to help people reach their full potential. We strive to provide the best customer service to everyone we encounter and be ambassadors of our mission. We require all of our staff members to fulfill these commitments and want all potential employees to be aware of them prior to applying for a position with SNAP.

Our employees deserve the best co-workers possible.

WE HIRE PEOPLE WHO…..

ARE AMBASSADORS OF OUR MISSION, VISION AND VALUES

Mission: Connecting and providing access to resources which create opportunities, with dignity, for low income people.

Vision: Creating opportunities for people to strive towards their full potential.

Values: Community, respect and justice.

These statements apply not only to the people we serve but to our co-workers and partners and we serve as ambassadors of these statements regardless of where we are and who we are interacting with.

SUPPORT OUR EQUAL EMPLOYMENT OPPORTUNITY POLICY

We believe each person is unique and should be evaluated only by individual ability and merit of achievement. We will not hire or retain anyone who practices or permits prejudice, harassment or discrimination against people because of their race or color, national origin, age, sex, religion, disability, genetic information, sexual orientation, marital status, or veteran service status.

COMMIT TO QUALITY WORK AND EXCELLENT SERVICE

We value the people we serve and strive to meet their needs. We work collaboratively with other employees and partners. We eagerly seek ways to improve our work, both in quality and quantity. We maintain the confidentiality of those we serve at all times.

SHOW BELIEF IN TEAMWORK

We demonstrate teamwork by speaking positively about our co-workers, other programs and SNAP. We arrive on time, accept tasks for the good of the team, cooperate with leaders and support and help others in their work. We believe in being generous with compliments and “thank you’s”, and solving problems by focusing on the mission, vision and values.

YOU MAY BE ASKED QUESTIONS ABOUT THE ABOVE DURING THE INTERVIEW PROCESS.

If you feel comfortable that you fit the above requirements, please initial this document below and return it with your employment application.

SNAP

Job Description

Position Title: Communication and Fundraising Team Manager

Core Area: Mission Support

Department: Communications and Fundraising

Reports to: CEO

FLSA Status: Non-Exempt

Grade: 10

EEO Class: 1.2 (Mid-Management)

Time Classification: Full Time

Position Summary: This position will provide leadership and supervision for the Communications and Fundraising Team (CFT), drive fundraising efforts, foster a culture of philanthropy, and effectively craft and relay organizational messages consistent with our brand. The CFT Manager will plan, coordinate and assure implementation of strategies to develop donors and contributions to support the organization. This position will be an eloquent spokesperson, and an excellent team and administrative leader.

Principal Duties and Responsibilities:

Leadership and Supervision:

1.  With input from the CFT, Board Communications and Development Committee and agency leaders, develop a comprehensive communications and fundraising strategy aimed at creating awareness and securing resources in support of the fulfillment of SNAP’s mission. Work with the CFT, other SNAP staff members and volunteers to achieve annually established goals.

2.  In conjunction with the CEO, create an annual comprehensive development and communications budget and monitor monthly financial reports related to communications and fundraising.

3.  In conjunction with the CEO, provide leadership & support in developing and implementing strategies & initiatives of the SNAP Board Communications and Development Committee.

4.  In conjunction with the CEO, assist the CFT in creating annual goals, setting benchmarks and ensuring timely and accurate reporting of CFT outputs and outcomes.

5.  Select, train, support, supervise, and evaluate assigned staff. Ensure team members receive job-related orientation and training. Establish clear expectations for performance, support employee development, and hold employees accountable for their work performance, processes and results.

6.  Foster a positive and productive working environment characterized by open communication, expectations of excellence, and adaptability to change. Ensure that excellent internal customer service is provided by CFT.

7.  Monitor CFT SharePoint work order system and ensure that CFT work orders are allocated appropriately and completed in a timely manner.

8.  Ensures that CFT administrative items like timesheets, purchase orders, monthly CFT dashboard and overall CFT administrative support systems like but not limited to Results Plus, CFT work order system, website and volunteer management system are completed timely and running smoothly.

9.  Run staff CFT meetings and ensure that annual calendar of CFT tasks is created, maintained and tasks are completed.

Development:

10.  Support team efforts to cultivate and solicit major gifts prospects and donors.

11.  Support CFT efforts to develop and implement a planned giving program.

12.  In collaboration with agency program leaders assess priority needs to be funded with private support and develop strategies including identifying and cultivating new sources of funding including private, public and corporate/foundation sources to meet said needs.

13.  Ensure continued development of SNAP’s stewardship and cultivation plan for donors and partners.

14.  Oversee efforts for annual giving, special events, management of the donor database, grants management and volunteer coordination.

Communications:

15.  Ensure that best practices are in place for the creation of relevant and innovative agency messages (print, web, social media, and talking points) which are consistent with the SNAP Mission, Vision, Values and brand.

16.  Oversee a marketing/public relations strategy that will allow the agency to cultivate and enhance relationships with key audiences, including media and key influencers.

17.  Ensure development of an annual media and communications plan that broadens awareness of SNAP’s efforts in the community.

18.  Oversee efforts in partnership development and stewardship.

19.  Work with coworkers and volunteers to promote a positive, respectful and productive working environment, while protecting client confidentiality and dignity.

20.  Cover day time and after hours request for communication requests including crisis communications.

Other

21.  Within the context of the stated principal job duties, serve as ambassador and positive representative of SNAP’s mission and values.

22.  Complete assigned projects and perform related duties as needed or situation dictates.

23.  Create and maintain a position specific “If I Win The Lotto” notebook outlining how to complete routine position related tasks in preparation for transition/ succession.

24.  Provide excellent customer service at all times as well as help to grow the customer service culture within the agency.

Requirements:

Education and Experience

·  Required: Bachelor’s degree in related field with minimum of two years’ relevant experience including two years supervisory experience , OR a minimum of six years’ relevant experience including two years supervisory experience.

·  Preferred: Bachelor’s degree in related field with minimum of eight relevant experience including two years of leadership and supervisory experience.

Knowledge, Skills, and Abilities

·  Ethical, mission guided leader who communicates high standards and expectations.

·  Ability to complete administrative tasks in a timely and complete manner and ensure team’s completion of delegated administrative duties.

·  Enthusiasm, a sense of humor and the ability to be flexible.

·  The ability to coach and evaluate employees to grow success.

·  The ability to problem solve both independently and through a team approach.

·  Ability to work independently, using initiative and judgment to resolve problems and meet goals.

·  Excellent verbal, written and multi-media communication skills.

·  Skilled in editing.

·  Ability to solicit corporate donations.

·  Knowledge of how to work with media.

·  Ability to serve as one of SNAP’s spokespeople.

·  Knowledge of how to work with volunteer groups.

·  Knowledge of outreach strategies.

·  Knowledge of or capacity to learn charitable giving and related laws and regulations.

·  Proficient in computer operations, including word processing, spreadsheet, SharePoint, WordPress and database applications.

·  Ability to empathize with and advocate for low-income and vulnerable people, and to maintain confidentiality with personal information.

·  Experience successfully handling administrative team systems.

Training and Certifications

·  Valid driver’s license, satisfactory driving record, insurance, and personal vehicle for Agency business (mileage reimbursed)

Work Environment/Physical Activities:

Work is generally performed in an office setting, though will require local travel. Scheduling flexibility is required to accommodate evening, weekend, and unanticipated public relations needs. High degree of activity (e.g., errands, set-up, etc.) required around events.

The statements contained herein describe the scope of the responsibility and essential functions of this position, but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

SNAP shall not discriminate against nor deny an individual any services, employment or other benefits on the basis of race; color, sex, religion; national origin; citizenship; creed, marital status, age, political affiliation or belief, familial status, the presence of any sensory mental or physical handicap, status as Vietnam-era veteran sexual orientation; or any other characteristic protected by law or regulation.

Date Last Reviewed/Revised: rev 12/2016 Reviewed/Revised By: Honekamp/Johnson