Starting Salary for This Position Is $2854Per Month

JOB OPENING

Effective March 12, 2015

SNAP is seekinga qualified individual for a Women’s Business Center Manager position, to work in SNAP’s Financial Stability Core Area. This position isfull time, regular and open to all qualified individuals. Job Description is attached.

Interested applicants should submit a completed SNAP application, cover letter and resume to the SNAP Human Resources Department 3102 W. Ft George Wright Ave., Spokane, WA 99224. All applications must be at the SNAP Human Resources office by 4pmMarch 20, 2015 in order to be considered. SNAP employment applications are available at 3102 W. Ft George Wright, Spokane, WA99224 or online at .

Starting salary for this position is $2854per month

SNAP values diversity in its work force and is committed to Equal Opportunity and Affirmative Action.

EVERYBODY’S JOB DESCRIPTION

For all job applicants, please read before applying.

WHO WE ARE:

SNAP is SpokaneCounty’s Community Action Agency. We are a donor-supported agency providing opportunities at the neighborhood level to help people reach their full potential. We strive to provide the best customer service to everyone we encounter and be ambassadors of our mission. We require all of our staff members to fulfill these commitments and want all potential employees to be aware of them prior to applying for a position with SNAP.

Our employees deserve the best co-workers possible.

WE HIRE PEOPLE WHO…..

ARE AMBASSADORS OF OUR MISSION, VISION AND VALUES

Mission: Connecting and providing access to resources which create opportunities, with dignity, for low income people.

Vision: Creating opportunities for people to strive towards their full potential.

Values: Community, respect and justice.

These statements apply not only to the people we serve but to our co-workers and partners and we serve as ambassadors of these statements regardless of where we are and who we are interacting with.

SUPPORT OUR EQUAL EMPLOYMENT OPPORTUNITY POLICY

We believe each person is unique and should be evaluated only by individual ability and merit of achievement. We will not hire or retain anyone who practices or permits prejudice, harassment or discrimination against people because of their race or color, national origin, age, sex, religion, disability, genetic information, sexual orientation, marital status, or veteran service status.

COMMIT TO QUALITY WORK AND EXCELLENT SERVICE

We value the people we serve and strive to meet their needs. We work collaboratively with other employees and partners. We eagerly seek ways to improve our work, both in quality and quantity. We maintain the confidentiality of those we serve at all times.

SHOW BELIEF IN TEAMWORK

We demonstrate teamwork by speaking positively about our co-workers, other programs and SNAP. We arrive on time, accept tasks for the good of the team, cooperate with leaders and support and help others in their work. We believe in being generous with compliments and “thank you’s”, and solving problems by focusing on the mission, vision and values.

YOU MAY BE ASKED QUESTIONS ABOUT THE ABOVE DURING THE INTERVIEW PROCESS.

If you feel comfortable that you fit the above requirements, please initial this document below and return it with your employment application.

SNAP

JOB DESCRIPTION

Position Title:Women’s Business Center Manager Grade: 9

Core Area:Financial Stability Employee Type: FT/Reg

Department:Small Business DevelopmentFLSA Status: Exempt

Reports to:Business Development Manager EEO Class:2 (Professional)

Position Summary: Coordinates the activities of SNAP’s Women’s Business Center, including staff and volunteer direction and supervision, program development and implementation. Coordinates the activities of partners, maintains program within budget guidelines, tracks in-kind contributions.

Principle Duties and Responsibilities – Financial Services Manager:

1. Manages program contract, including monitoring outcomes, ensuring that contract requirements are met, and preparing thorough reports in a timely fashion.

1. Develops and maintains working relationships with partners and vendors to enhance the quality of program outcomes and ensure that they run smoothly. Provides input and expertise to assist in developing ideas or resolving issues.

1. Develops and coordinatesprogramming in order to ensure that training and resources are vibrant, relevant to the needs of women business owners, and take advantage of all our community has to offer.

1. Teaches business related classes and provides individual coaching for business owners and those interested in starting a business.

1. Facilitates program planning, development, and evaluation, seeking staff, client, and outside organization input regarding new services and revisions to existing programs. Assist with necessary policy and procedure development.

1. Researches additional funding opportunities to support the Women’s Business Center, seeking grants and contracts that promote the center’s mission.

1. Implements communications, public relations and marketing strategies to recruit participants and promote program throughout Spokane County. Works with WSU to provide information and programming to remote sites whenever possible.

1. Recruits and coordinates volunteers to staff the center and provide programming, providing job descriptions and clear expectations, training and recognition in order to obtain excellent results with volunteers.

1. Establishes clear expectations for performance, supports employee development, and holds employees accountable for their work performance, processes and results.

1. Completes reports to funders, filing, and data collection and entry in an accurate and timely manner.

1. Provides support to other SNAP Programs when need arises.

1. Works with coworkers and volunteers to promote a positive, respectful, and productive working environment, while protecting client confidentiality and dignity.

1. Within the context of the stated principle job duties, serves as an ambassador of SNAP’s mission and values.

1. Provides excellent customer service at all times as well as helps to grow the customer service culture within the agency.

1. Completes assigned projects and performs related duties as needed or situation dictates.

Requirements:

Education and Experience

• Required: Bachelor’s degree in business or related field and three years’ experience in business ownership or management.
• Preferred: MBA, 5 years’ experience in business ownership or management and business or individual counseling and training experience.

Knowledge, Skills, and Abilities

• Ability to empathize with and advocate for women, as well as low-income and vulnerable people, and to maintain confidentiality with personal information

• Excellent communication (verbal and written) and personal interaction skills, with emphasis on working with a multi-cultural client population as well as with partners and funders.
• Knowledge of local social service, financial service and employment-related organizations and resources.
• Knowledge of business development process and business management best practices

• Demonstrated ability to keep organized and detailed records

• Computer proficiency in word processing, spreadsheet, email, data entry and query, and internet applications

Training and Certifications

• Valid driver’s license, satisfactory driving record, insurance, and personal vehicle for Agency business (mileage reimbursed)

Work Environment/Physical Activities:

Work is generally sedentary, performed in an office environment. Some local travel required. Domestic travel, typically by air, may be required for meetings and seminars.

Rev: 10/2013 By:Rodkey/Boice/Heyamoto