Starfish Person Specification Office and Support Services Manager

Starfish Person Specification Office and Support Services Manager

Criteria / Essential / Desirable / Assessment Method
Qualification / Level 3 or equivalent IT qualification
Level 3 or equivalent management qualification / Level 5 or equivalent management qualification
H&S qualification IOSHH / A
Experience / Experience of working in a mental health service
Ability to meet agreed/specified service targets
Demonstrates high standard in written communication
Ability to write clear reports and letters
Experience working in an Office Management or General Management / Experience of working in a service where agreed targets are in place demonstrating clinical outcomes
Experience at working in a teamworking environment
Evidence of developing relationships with external suppliers or agencies
Experience working in an Office Management AND General Management / A
I
I
I
Skills & Competencies / Training (formal or through experience) of how to carry out H&S risk assessments and audits
Excellent leadership and influencing skills
Excellent verbal and written communication skills
High level of proficiency in MS/Word/Excel/Access & Powerpoint
Excellent Time management skills
Ability to produce concise management reports.
Demonstrates high level of organisational skills.
High level of attention to detail.
. / High level of skill in Pc and mainframe systems
Ability to multi task
Strong interpersonal skills / I
I
I
I
I
Knowledge / Demonstrate a knowledge of administrative systems, policies, procedures and how to develop them.
Knowledge of how to prioritise ensuring key outcomes are achieved. / Demonstrate a knowledge of the issues surrounding mental wellbeing
Knowledge of H&S systems / I
I
Training / Ability to attend supervision training if required
Excellent record of continuing professional development and a willingness to continue / I
A/I
Other Requirements / High level of enthusiasm and motivation
Advanced communication skills
Ability to work within a team and foster good working relationships
Ability to work under pressure
Regard for others and respect for individual rights of autonomy and confidentiality
Motivated with a flexible solution focused method of working
Ability to be self reflective, whilst working with clients and in own personal and professional development and in supervision
Ability to act as an advocate for a new service, to engage and foster good professional relationships with all health professionals in promoting the integration of this service with the wider health and social care economy / Car driver / I
I
I
I
I
I
I
I/P
I
I
I

Key : A = Application Form

I = Interview

P = Portfolio